Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: steve123 on July 16, 2011, 01:03:59 pm
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Got a customer who pays cash through my door.
It started out as a £14 job. No problems but when they pay they would put it through my front door in an envelope with a ten note plus loads of change.
It always annoys me but I let it go. last month I got A £5 and loads of change.saw him as he posted it so I made a comment and he just laughed.
This month the price went up to £16 due to a small extension adding a few windows.
Today I get a plastic bag full of coppers on my doorstep.
I know there is a maximum I can accept by law so going to shove it back through his door with a letter saying I am not a piggy bank so please pay in a resonable way.
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to flippin right they taking the mick id rather dump em than have all that each month
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If you want to get legal with him, here are the guidelines. http://www.royalmint.com/corporate/policies/legal_tender_guidelines.aspx
However, I'd suggest not getting legal with him. Why not just ask him nicely and point out that the bank will charge you for paying it in.
Vin
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...dump em...
Ah, the standard CUI response. Never discuss, just dump.
Vin
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I wouldn't mind the silver but paying with coppers really is taking the mick!
I'd have a word rather than dumping though - tell him that the bank are refusing to accept it so you'll have to charge him more for paying it into one of those change things at the supermarket!!! That'll sort him. ;D
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Money is money. My loose change normally goes in the self serve machine at the supermarket
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I can under stand how you feel, but think about it, they might have a tight budget and they can only pay this way buy using change from their own transactions. I have a famaliy that paid cash in notes and now he's lost his job and she is about to have a baby and they have paid me like this the passed two cleans. I'm not going to drop them because they bothered to explain why. i just use this money as float money, like if I'm out and want a cup of tea paper can of coke that sort of thing.
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Money is money. My loose change normally goes in the self serve machine at the supermarket
Same here - actually quite useful.
Failing that my local post office is happy to give me bags and pay me out some £1 coins.
Irritating but at least he's paying up.
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£16 worth of copper!
hes takin the p av a word mate
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Various responses as expected. Thanks
I will have a word. If not in I will write to them.
The option of paying in at a supermarket cash machine is a definite no go. Why should I have to make a special trip to cash in his piggy bank and then get charged 8% for doing so. If my maths is correct thats £1.72. I will be making a loss on the job.
I doubt they are paying me in change due to hard times. Obviously I cant be sure but the 3 month old Audi on the drive is a give away.
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I can under stand how you feel, but think about it, they might have a tight budget and they can only pay this way buy using change from their own transactions. I have a famaliy that paid cash in notes and now he's lost his job and she is about to have a baby and they have paid me like this the passed two cleans. I'm not going to drop them because they bothered to explain why. i just use this money as float money, like if I'm out and want a cup of tea paper can of coke that sort of thing.
Good point, the way some custies are, I'm happy if they pay on time and in full. If they always pay this way, then if it causes problems or extra cost to book it into the bank, then stick a charge on top of the price.
I've got one custy who has the bailiffs calling soon to collect a debt of about 40 quid. Including costs, she will end up paying more than double that to the bailiff.
So as long as it's not a problem paying into your bank, just accept it mate.
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I would be fine give the coins to the kids as pocket money each month 8)
or save them up and take the kids to the seaside on the penny machine a few times ;D ;D
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Why not put all your change into a big jar. I do this with anything below 50p its amazing over a few months the amount you build up.
If you cant be bothered to count it out take it to a automatic machine and change it for notes!!!! minus a handling charge!
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Various responses as expected. Thanks
I will have a word. If not in I will write to them.
The option of paying in at a supermarket cash machine is a definite no go. Why should I have to make a special trip to cash in his piggy bank and then get charged 8% for doing so. If my maths is correct thats £1.72. I will be making a loss on the job.
I doubt they are paying me in change due to hard times. Obviously I cant be sure but the 3 month old Audi on the drive is a give away.
I dont mean that machine, I mean the self serve machine when paying for food
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Various responses as expected. Thanks
I will have a word. If not in I will write to them.
The option of paying in at a supermarket cash machine is a definite no go. Why should I have to make a special trip to cash in his piggy bank and then get charged 8% for doing so. If my maths is correct thats £1.72. I will be making a loss on the job.
I doubt they are paying me in change due to hard times. Obviously I cant be sure but the 3 month old Audi on the drive is a give away.
if you've got the hump about it dump them. ::)
as for the three month old audi that don't mean anything the car could be on finance and they could be having a cash flow problem.
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Money is money mate, if you don't want the change I'll send you a big box and when it's full up with change I'll collect it from you ;D.
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Its still money aint it? Just bag it up and bank it. And theyre good enough to drop it off for you? Wish some of my customers would drop money off at mine.
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...dump em...
Ah, the standard CUI response. Never discuss, just dump.
Vin
i didnt say i wouldnt have that dump it i said i would RATHER dump than have all that as in if you couldnt sort it out by talking too them i would RATHER dump it that have £16 in coppers each month just said it the short way ;D
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the big question should be - would the customers accept it?
so say for example you do a £10 house. they only have a £20 note - would they take £10 in coppers? i very much doubt it!
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prefer cheque or notes, but cash is cash, it can still get spent
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I think you should count yourself lucky that the customer goes out of their way to pay you at your home address.
I'm sure you can manage the inconvienience after your recent/decent price increase.
Not posting this to have a 'pop' at you, it'ds just that I've encountered more than my share of difficult customers over the years. :)
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My hsbc have got a machine that you can tip all of that crap into and it goes straight into the at no charge. 8)
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Id take it every time everything smaller than a £1 coin gets saved comes in handy when i cash it in for christmas.If just that 1 customer paid you the full £14 each month in small change.Its still £164 a year if you dont do it someone else will.Never a good idea to leave holes in your round.
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i have 2 or 3 old custies pay me in small coins ,no prob,but i did ask for it to be baged in the coin bags from the bank .
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i have 1 customer who works in a village shop who for some unknown reason thinks that i love getting paid in small change . the daft thing about it is that i always smile broadly as its handed over and i say "thaNK YOU " as if its a REAL TREAT to be given it.
Durrbrain or what !
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Various responses as expected. Thanks
I will have a word. If not in I will write to them.
The option of paying in at a supermarket cash machine is a definite no go. Why should I have to make a special trip to cash in his piggy bank and then get charged 8% for doing so. If my maths is correct thats £1.72. I will be making a loss on the job.
I doubt they are paying me in change due to hard times. Obviously I cant be sure but the 3 month old Audi on the drive is a give away.
I dont mean that machine, I mean the self serve machine when paying for food
I do too. I'm not paying some lousy machine 8% of my money.
Works great in the self serve / scan till.
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I can't see the problem I just bag it up and pay it into the bank with the other cash, it does get on my nerves a bit but money is money and at least they are paying.
although I did get my own back once when someone who pays me from the copper/silver jar had a twenty note and I happened to have all the change from the last clean bagged up and counted in my van, I said I was short on change but if I had some in the van and I gave it all back ;D
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Got a customer who pays cash through my door.
It started out as a £14 job. No problems but when they pay they would put it through my front door in an envelope with a ten note plus loads of change.
It always annoys me but I let it go. last month I got A £5 and loads of change.saw him as he posted it so I made a comment and he just laughed.
This month the price went up to £16 due to a small extension adding a few windows.
Today I get a plastic bag full of coppers on my doorstep.
I know there is a maximum I can accept by law so going to shove it back through his door with a letter saying I am not a piggy bank so please pay in a resonable way.
Just have a word with them- tell them you`re getting stuck with the change.
It does sound as though they`re saving it for you; they may have a small gripe about something.
I`d just ask not to be continually paid in change, for the above reason and you may get to the bottom of it.
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whats the problem like
its money they are paying you ??? ??? ??? ???
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i alaways give my lose change to some of my shops,has most of them got to pay to get change,
money money at the end of the day,
so yes i would accept it.
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Got a customer who pays cash through my door.
It started out as a £14 job. No problems but when they pay they would put it through my front door in an envelope with a ten note plus loads of change.
It always annoys me but I let it go. last month I got A £5 and loads of change.saw him as he posted it so I made a comment and he just laughed.
This month the price went up to £16 due to a small extension adding a few windows.
Today I get a plastic bag full of coppers on my doorstep.
I know there is a maximum I can accept by law so going to shove it back through his door with a letter saying I am not a piggy bank so please pay in a resonable way.
no
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I'm often grateful for a bit of change, never have enough.
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I reckon he's getting rid of his whisky bottle penny s . No I wouldn't accept a carrier bag full if coppers,
How long does it take to count out ?
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It seems the general opinion here is that I should just put up and shut up. Thats fair enough I guess. Its just the inconvenience that I find irratating.
Yes I could take the money to the shops to spend, yes I could give it to the kids, yes I could save it all up in a jar and spend it at christmas. But I dont want too.
To do any of those things means I have to take money out of my pocket to put into the business account to cover the customers payment or my books wont balance. That then means I am £16 short in my personal spending money for the week so It may mean a trip to the cash point to cover it.
All the way down the line this one customer costs more of my time which in turn is costing money
So I will stand by my initial plan and ask the customer to pay me in a more acceptable way or find another cleaner.
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just cant belive some people on here,
:o :o ::) ::) ::) ::) ::)
next your be moaning that someone under cuts you.or you want them to clean the windows for you.
money is money what every shape or form it comes in.course when you go to the tesco you pay in £10 notes and dont want the change,no you dont you take the change,
get real ;D
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it shouldn't be a problem with your books if it's a CASH PAYMENT ;) ;)
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So I will stand by my initial plan and ask the customer to pay me in a more acceptable way or find another cleaner.
I think you`ve got it right, Steve. Do it politely and they can`t have any argument.
If they`re not prepared to pay the new way and you`re not prepared to accept the old way, it`s time to part company.
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In NatWest and some other banks there is a machine that you can pay cheques, cash and coins into with no charge. You can pay in up to 50 cheques and 50 notes at a time, and 1000 coins.
Thats what I do.
Also you do get a little print out of the cheques so you have a record of whose paid.
Alex
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ask the bloke for a chq mate.