Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: spudd on June 21, 2011, 06:46:13 pm

Title: GARDINERS POLE HOSE
Post by: spudd on June 21, 2011, 06:46:13 pm
Ha I know there's meant to be a recession but since when have gardiners stopped sending hose with there pole, this is my 3rd pole now and every pole so far has come with hose and some sort of fitting on the end,
 just literally got a bare pole today  ??? ???

Anyone else had some problem?
Title: Re: GARDINERS POLE HOSE
Post by: dave.e on June 21, 2011, 06:54:35 pm
its called cut backs mate.
Title: Re: GARDINERS POLE HOSE
Post by: spudd on June 21, 2011, 06:57:02 pm
Quote from: Dave@S2none on June 21, 2011, 06:54:35 pm
its called cut backs mate.
That's what I was wondering mate, just wondered if they forgot tO put it in, or they are stopping sending them with poles?? Just seems bit strange..
Title: Re: GARDINERS POLE HOSE
Post by: Sean Dyer on June 21, 2011, 07:02:32 pm
Ive ordered one and description says it comes with hose and ez snap tail

Will be very upset if it comes without!
Title: Re: GARDINERS POLE HOSE
Post by: colin purewater on June 21, 2011, 07:08:52 pm
Quote from: Sean Dyer on June 21, 2011, 07:02:32 pm
Ive ordered one and description says it comes with hose and ez snap tail

Will be very upset if it comes without!
my clx 27 turned up today with hose and fittings,
id make a call mate
what pole did you order?
Title: Re: GARDINERS POLE HOSE
Post by: Sean Dyer on June 21, 2011, 07:17:24 pm
when did you order that colin?
Title: Re: GARDINERS POLE HOSE
Post by: colin purewater on June 21, 2011, 07:18:50 pm
about 5 weeks ago mate seems like longer tho
Title: Re: GARDINERS POLE HOSE
Post by: Sean Dyer on June 21, 2011, 07:20:03 pm
oh!

I just ordered yesterday and was hoping to see it this week :(
Title: Re: GARDINERS POLE HOSE
Post by: colin purewater on June 21, 2011, 07:23:30 pm
you may well do mate im told by them they have a large stock of best selling poles now so fingures crossed for ye
Title: Re: GARDINERS POLE HOSE
Post by: SunShineCleaning on June 21, 2011, 07:31:00 pm
Did you order online or by phone?

You may have just paid for a bare pole.

Title: Re: GARDINERS POLE HOSE
Post by: Alex Gardiner on June 21, 2011, 07:31:40 pm
Quote from: spikey on June 21, 2011, 06:46:13 pm
Ha I know there's meant to be a recession but since when have gardiners stopped sending hose with there pole, this is my 3rd pole now and every pole so far has come with hose and some sort of fitting on the end,
 just literally got a bare pole today  ??? ???

Anyone else had some problem?

Hi Grant

All of the poles are sent out with pole hose as standard. I have just pulled up the poles sent-out logs from the workshop and there is a note attached to your order saying "please don't include pole hose" which is why the workshop have sent it out without the pole hose. It looks like this was some kind of mix-up, could you email the office on sales@gardinerpolesystems.co.uk with your order details and they will sort this out for you.
Title: Re: GARDINERS POLE HOSE
Post by: poleman on June 21, 2011, 08:08:29 pm
spikey

You haven't missed much! we have the yellow pole hose by gardiners and when cleaning if you stand on it, it turns of the water! I have now just changed over to the thin black stuff and no water stoppage!
Title: Re: GARDINERS POLE HOSE
Post by: spudd on June 21, 2011, 09:32:32 pm
Quote from: Alex Gardiner on June 21, 2011, 07:31:40 pm
Quote from: spikey on June 21, 2011, 06:46:13 pm
Ha I know there's meant to be a recession but since when have gardiners stopped sending hose with there pole, this is my 3rd pole now and every pole so far has come with hose and some sort of fitting on the end,
 just literally got a bare pole today  ??? ???

Anyone else had some problem?

Hi Grant

All of the poles are sent out with pole hose as standard. I have just pulled up the poles sent-out logs from the workshop and there is a note attached to your order saying "please don't include pole hose" which is why the workshop have sent it out without the pole hose. It looks like this was some kind of mix-up, could you email the office on sales@gardinerpolesystems.co.uk with your order details and they will sort this out for you.
thanks alex, thought they might have been some sort of mis understanding... ill email now..
Title: Re: GARDINERS POLE HOSE
Post by: wightsurf on June 21, 2011, 09:41:05 pm
Quote from: poleman on June 21, 2011, 08:08:29 pm
spikey

You haven't missed much! we have the yellow pole hose by gardiners and when cleaning if you stand on it, it turns of the water! I have now just changed over to the thin black stuff and no water stoppage!

Its a saving water technique  ;D
Title: Re: GARDINERS POLE HOSE
Post by: spudd on June 21, 2011, 09:43:15 pm
Quote from: Sean Dyer on June 21, 2011, 07:20:03 pm
oh!

I just ordered yesterday and was hoping to see it this week :(
SEAN, I ORDERED MINE FRIDAY AND RECEIVED IT BY TODAY SO DONT SEE WHY YOU WOULDNT GET IT THIS WEEK MATE...
Title: Re: GARDINERS POLE HOSE
Post by: Sean Dyer on June 21, 2011, 09:57:06 pm
 ;D ;D
Title: Re: GARDINERS POLE HOSE
Post by: GB Window Cleaning on June 21, 2011, 10:00:03 pm
Quote from: wightsurf on June 21, 2011, 09:41:05 pm
Quote from: poleman on June 21, 2011, 08:08:29 pm
spikey

You haven't missed much! we have the yellow pole hose by gardiners and when cleaning if you stand on it, it turns of the water! I have now just changed over to the thin black stuff and no water stoppage!

Its a saving water technique  ;D

Its called "A poor man's aqua adaptor"  :)
Title: Re: GARDINERS POLE HOSE
Post by: spudd on June 23, 2011, 08:33:33 pm
Quote from: spikey on June 21, 2011, 06:46:13 pm
Ha I know there's meant to be a recession but since when have gardiners stopped sending hose with there pole, this is my 3rd pole now and every pole so far has come with hose and some sort of fitting on the end,
 just literally got a bare pole today  ??? ???

Anyone else had some problem?
Just a quick *update*..

Contacted gardiners the next day and took delivery of missing pole hose today..

Top service as always ;)