Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: brianbarber on May 28, 2011, 02:24:23 pm

Title: Ninja steam mate - Help!
Post by: brianbarber on May 28, 2011, 02:24:23 pm

Hi guys

When I turn the dial for steam mate, as soon as it clicks to come on, it trips the electric.
STD in tank heater is fine.
No water inside machne
Possible problem with the dial temperate adjustment, or a thermostat?


Are there any guys in south east I can call who do repairs?
Or a trip to ashbys?

Regards

Mr B

Title: Re: Ninja steam mate - Help!
Post by: CATMAN on May 28, 2011, 03:06:35 pm

One of the problems I have encountered with the steammate and ninja is the wiring is not suitable for the amount of amps the machine is continually drawing and the heat contained within a small area

Overtime the insulation on the wires splits, two wires touch, and it trips the electrics.

What you need to do is get it PAT tested to check the insulation.

As for taking it to Ashby's, waste of time. The best things is buy some 20amp cable and work your way through each wire, replacing as you go along.

Title: Re: Ninja steam mate - Help!
Post by: Steve Rothwell on May 28, 2011, 03:20:46 pm

There is a company in Basingstoke that I can recommend for sorting out machines if it is any good to you...

Title: Re: Ninja steam mate - Help!
Post by: markpowell on May 28, 2011, 05:12:54 pm

I would find someone local and avoid ashbys if possible mate
Mark

Title: Re: Ninja steam mate - Help!
Post by: brianbarber on May 28, 2011, 07:57:26 pm

Thanks guys,
Left it opened up for few hours as I saw two small drips on bottom of case,
Steam mate working again,
Gonna run again in morning,
Possibly water spilt when machine filled at job earlie this morning

Update tomz

Regards wiring, does look a bit weak for all this amps!

Title: Re: Ninja steam mate - Help!
Post by: brianbarber on May 29, 2011, 11:18:21 am

Update

Checked it, all working

Top tip

Don't be too casual when filling the machine with buckets of water!

Mr B

Title: Re: Ninja steam mate - Help!
Post by: JandS on May 29, 2011, 02:03:21 pm

Mine hasn't worked for months, kept tripping
so just stopped using it.
Was told £180 to repair.
Might strip it down tomorrow and have a look see.

John

Title: Re: Ninja steam mate - Help!
Post by: William McCafferty on May 30, 2011, 10:26:24 am

I have had the same problem with mine, I haven't used it for years, does anyone know of anyone who can look at it in the Birmingham or West Midlands area.