Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Perfect Windows on May 26, 2011, 08:16:47 pm
-
Had this several weeks ago from a new customer. She banged on and on and on about it. I told her I'd turn up every twelve weeks, but the first gap would be longer while I fitted her into the round
Went and cleaned and as I took the cheque from her said "I've got you down for twelve-weekly cleans, but it'll be about fifteen the first time while I slot you into the right part of the round. Is that OK?"
She'd got to thirteen weeks, so I called her tonight just to remind her that I hadn't disappeared and that I should be there within about ten days.
"Well, you didn't come after 12 weeks, so I've found someone else"
Bit of chat about the matter then I told her "Hmm, it's no wonder you can't keep window cleaners.."
Vin