Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: SB Cleaning on May 24, 2011, 08:32:01 am

Title: SAE not delivered!!
Post by: SB Cleaning on May 24, 2011, 08:32:01 am
Hi guys :)

Over the last 2-3 weeks i have had a few custys who swear they posted cheques to me and they still not arrived >:(

Im using 2nd class stamps, any one else having problems??
Title: Re: SAE not delivered!!
Post by: Pope vader on May 24, 2011, 08:35:19 am
its easy, if they havent been cashed get them to reissue them
Title: Re: SAE not delivered!!
Post by: Blue Frog Systems on May 24, 2011, 09:07:13 am
Think i may have the same problem SB... i dont leave sae so could just be customers have forgot. Reason i think this is that a couple are really hot on sending them out asap
Title: Re: SAE not delivered!!
Post by: dazmond on May 24, 2011, 09:35:52 am
sometimes they end up being delivered late.i use first class stamps and ive had the odd one or two that took 6 weeks or so to be delivered by which time id got in contact with the customer and they cancelled the cheque and issued me with another one.

these things happen from time to time im afraid.of course i get the ones who just totally forget or are skint and i have to give them a text reminder or phone call but its not very often.


dazmond
Title: Re: SAE not delivered!!
Post by: combat1 on May 24, 2011, 10:07:02 am
I leave a sae padded envelope with label ----- cleaning, Customers used to send either a cheque or cash.
From November through to January I lost over £500 by someone in the postal service opening the envelopes and stealing the cash.
I reported it and it stopped from Feb until the other day when two envelopes arrived one of which had £10 missing and the other was a cheque.
I changed my slips to instruct cheques only but some customers still send cash.
Too far away to go collecting.
Will be reporting it again and looking for a full investigation to catch the thief.
Obviously some clever postal worker has worked out that the padded envelopes sometimes contain cash, paid for his Christmas!
Title: Re: SAE not delivered!!
Post by: steven ainger on May 24, 2011, 03:33:15 pm
if them few custies always want to  pay by cash, then phone or txt them the night before to leave the money out for you.