Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: terrymaloy on May 09, 2011, 11:05:07 am

Title: How strange ?
Post by: terrymaloy on May 09, 2011, 11:05:07 am
Just received a call from a customer. She wants a couple of bedroom carpets cleaned.
She asked if I wouldnt mind taking my shoes off as she has a new H/S/L carpet ?

She had just rang a guy before me and he said he WOULD'NT   ???

His loss, my gain I guess...I have plastic overshoes or I'll clean em in my socks...and I'll leave my porty outside !!

 ;D
Title: Re: How strange ?
Post by: Jim_77 on May 09, 2011, 12:16:25 pm
... or just put plenty of sheets down on the new carpet ???

Some people are ridiculous, you can't clean carpets in your socks.  But then some carpet cleaners are ridiculous for losing a job, all for the sake of a little reassurance and professionalism!
Title: Re: How strange ?
Post by: Joe H on May 09, 2011, 12:26:27 pm
Get a pair of crocks.
I have 2 pairs - change into an "outdoor" pair when I get to the job, another "indoor" pair that used ....erm... indoors. Just keep changing at the door.
Title: Re: How strange ?
Post by: cleanability on May 09, 2011, 01:33:49 pm
Joe are you saying you change into a different pairs of socks every time you get to a job???????????

Chris
Title: Re: How strange ?
Post by: ally75 on May 09, 2011, 01:58:42 pm
I got a pair of white soled trainers from asda, only wear them when in the customers house (I leave my smelly normal shoes on the doorstep) £9.99, problem solved!
Title: Re: How strange ?
Post by: M.Acorn on May 09, 2011, 02:45:24 pm
I sometimes clean wearing my socks,normally overshoes though,find they rip pretty easy though,want some of the stronger ones and not the thin blue ones
Title: Re: How strange ?
Post by: Joe H on May 09, 2011, 03:03:22 pm
Joe are you saying you change into a different pairs of socks every time you get to a job???????????

Chris

Dont change socks - they last a year without getting washed.  ;D

2 pairs of crocks (brand name for sandels type footwear).
Go in normal shoes, change to crocks at the door - one pair for in, one pair for out. They just slip on and off so easy if going back to van for anything.
Title: Re: How strange ?
Post by: Jamie Lindsay on May 09, 2011, 03:05:18 pm
cant believe ppl are going in without changing there shoes... its all about the service and that doesn't look very professional
Title: Re: How strange ?
Post by: Adam P on May 09, 2011, 03:32:03 pm
but crocs? they're brightly coloured kids shoes!

http://www.google.co.uk/search?hl=en&safe=off&q=crocks&um=1&ie=UTF-8&tbm=isch&source=og&sa=N&tab=wi&biw=1209&bih=989

i just put the blue socks on over my shoes or take my shoes off altogether and wear socks whilst quoting.
Title: Re: How strange ?
Post by: Joe H on May 09, 2011, 03:49:43 pm
but crocs? they're brightly coloured kids shoes!


They would be fine if they were my size but alas, I am size 10 (adult)

They are about £30 a pair, but I got a pair fro £5 and a pair for £15 - at that price not too fussed about the colour, but one pair dark green, the other dark purple
Title: Re: How strange ?
Post by: Steve Rothwell on May 09, 2011, 04:06:05 pm
my size 8 ones are black for outside and dark blue for in the house.

My wifes are black for outside and white for in the house.

been using them for a few years now, work well don't they Joe?
Title: Re: How strange ?
Post by: clinton on May 09, 2011, 04:26:33 pm
Dont think i would clean carpets in just my socks mind...

Overshoes or as someone else posted a spare pair of clean trainers maybe..
Title: Re: How strange ?
Post by: Dennis on May 09, 2011, 05:15:26 pm
Dont think i would clean carpets in just my socks mind...

Overshoes or as someone else posted a spare pair of clean trainers maybe..

Same here.
When I first started, 20 odd years ago, I was asked to take my shoes off during a quote. Being new and obliging I did, and stood on a fecking drawing pin, went right in the bottom of my foot, never again!  :o ;D
Title: Re: How strange ?
Post by: wayne zabel on May 09, 2011, 05:29:17 pm
I find that the blue over shoes rip very easily and dont see me through a job most times,I had thought about buying a load of cheap white sports socks from Primark and putting them on over my shoes.

Do you think its feasible,I know I'd look a plonker but they wouldnt rip after 10 minutes.
Title: Re: How strange ?
Post by: Colin Day on May 09, 2011, 05:32:50 pm
I wear steel toe capped shoes after I learnt the hard way after I dropped my dip tank on my toes... Ouch! Taking them on and off would be a bit of a hassle, so I wear the blue over-shoes in customer's houses, which usually get some form of positive comment. I do get through a few pairs, but they are cheap enough.....

Title: Re: How strange ?
Post by: Mike Halliday on May 09, 2011, 05:38:46 pm
i wear Crocs out side with blue over shoes inside, but when i run out of the over shoes I always lay  a dustsheet down the hallway so can keep my Crocs on, I just make a big effort of wiping my feet as i walk across the dustsheet.
Title: Re: How strange ?
Post by: colin thomas on May 09, 2011, 06:51:01 pm
i wouldn't want somebody in my house wearing socks and no shoes. how does the customer know that you have clean socks or clean feet for that matter, it's bad manners,

colin
Title: Re: How strange ?
Post by: mark joyce on May 09, 2011, 06:58:22 pm
if I make a mess I clean it simples

no way would I quote without footwear  we have all seen them houses yuck plus they are having it cleaned anyway
Title: Re: How strange ?
Post by: Adam P on May 09, 2011, 07:22:15 pm
they aren't having the HSL cleaned i guess as it's new. the customer is only getting a quote so if you make a mess you may not be the one to clean it either, now they have to pay the person who did take their shoes off to clean it.
Title: Re: How strange ?
Post by: Simon@arenaclean on May 09, 2011, 09:30:41 pm
Like Colin I wear safety boots and the blue covers do rip and then found there are 2 sizes, 14" and 16" The 16's don't rip so easily as they don's streatch as tight. Browsing around I did find thesehttp://www.elite-supplies.com/proddetail.asp?prod=0144 (http://www.elite-supplies.com/proddetail.asp?prod=0144) Just going to order some see how they work out.
Title: Re: How strange ?
Post by: james roffey on May 11, 2011, 05:32:43 pm
I have a white pair of trainers for customers home creates a good impression, respect a customers home as you would like someone to respect yours.
Title: Re: How strange ?
Post by: Jim_77 on May 11, 2011, 09:27:25 pm
I can't believe nobody else has mentioned covering up with sheets ???

Changing your shoes is all very well but what if you walk off a pre-sprayed area on to the new carpet you're not cleaning? You'll be walking the stuff all over the place.  What about drips or spillages from sprayers/wands/buckets?  What about hoses laid straight on top of the nice new carpet?  What if you've unknowingly got a piece of equipment dirty elsewhere and spread it onto the new carpet?

The number of times you walk from work area to van  must be at least 10 if not 20 round trips per job, depending on what you're doing.  Changing your shoes up to 40 times per job WTF ??? !!!

Simpler and less time consuming to carry some old cotton sheets with you and if you're not cleaning it, cover it up!!  Also means you have no problem wearing one pair of shoes rather than becoming a professional shoe changer!
Title: Re: How strange ?
Post by: terrymaloy on May 11, 2011, 10:27:49 pm
I can't believe nobody else has mentioned covering up with sheets ???

Changing your shoes is all very well but what if you walk off a pre-sprayed area on to the new carpet you're not cleaning? You'll be walking the stuff all over the place.  What about drips or spillages from sprayers/wands/buckets?  What about hoses laid straight on top of the nice new carpet?  What if you've unknowingly got a piece of equipment dirty elsewhere and spread it onto the new carpet?

The number of times you walk from work area to van  must be at least 10 if not 20 round trips per job, depending on what you're doing.  Changing your shoes up to 40 times per job WTF ??? !!!

Simpler and less time consuming to carry some old cotton sheets with you and if you're not cleaning it, cover it up!!  Also means you have no problem wearing one pair of shoes rather than becoming a professional shoe changer!
Good valid point...but some people are funny about even putting sheets down on a brand new carpet.
They think they might be dirty, dusty and out the back of a van ?
The customer also did ask if I would take my shoes off...
what was I to say...Erm No, but I will but some sheets down ?
The 1st guy may have suggested that ( I dont know )...
The end result was I did take my shoes off and put plastic covers over my feet (no sheets) and she seemed happy with the result.
Hope she did'nt noticed the drips off my wand on the new landing carpet !!  ;D ;D ;D
Title: Re: How strange ?
Post by: Simon Moat on May 11, 2011, 10:32:19 pm
What sort of grubby individual wears dirty socks?
Title: Re: How strange ?
Post by: Jim_77 on May 11, 2011, 10:43:45 pm
Never had any negative reactions to sheeting over carpets myself, only impressed smiles and a reassured customer.

But I'm not knocking you at all Terry, there are some funny people in this world and I reckon a high percentage of them have their carpets cleaned!
Title: Re: How strange ?
Post by: Carpet Dawg on May 11, 2011, 11:49:24 pm
I'm a dust sheet and blue over shoe man. I also lay another sheet under the machine if the machine is being operated indoors.

Tony