Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Blue Frog Systems on April 28, 2011, 04:20:34 pm

Title: Anyone having WCP problems - customers deleted
Post by: Blue Frog Systems on April 28, 2011, 04:20:34 pm

As per title....

Have noticed in the past week that WCP has deleted 5 jobs off my round.

I never delete jobs, just suspend them. But these have completely vanished from wcp all together.

Im the only person who deals with my business. My wife hasnt deleted them off and my kids cant access the computer.

I noticed again on todays work sheet .... 2 jobs missing, checked wcp and they had gone.... good job i remembered.... the 5 jobs work out at nearly £80  a month

Has anyone else had this happen to them ?

Title: Re: Anyone having WCP problems - customers deleted
Post by: Blue Frog Systems on April 28, 2011, 09:37:23 pm

ok, so its not just me having this problem AND other problems too

Title: Re: Anyone having WCP problems - customers deleted
Post by: Smudger on April 28, 2011, 09:54:14 pm

Froggy - is this just on the screen or the printed sheet ?

we have noticed that on very busy days the schedule will not show all the jobs but they are there when printed out

Darran

Title: Re: Anyone having WCP problems - customers deleted
Post by: Blue Frog Systems on April 28, 2011, 10:21:25 pm

Both Darran.... its not just deleted customers now i think about it... marking accounts paid when not, doubling up bills due, changing dates

Title: Re: Anyone having WCP problems - customers deleted
Post by: Smudger on April 29, 2011, 06:39:55 am

Not had anything like that myself,  at worst the next clean date is sometimes wrong but i always put it down to the other half  :-\

have you emailed WCP ?

Darran