Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Crystal-clear on April 13, 2011, 05:58:55 pm
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Ive been buying 2nd class stamps,trying to keep costs low but i have had a hand full of envelopes over the past 6 months not turn up ever (customers were sure they posted it)
some of them turn up really late after they post it
does anyone know the real difference in 1st and 2nd class is it worth paying extra for 1st class?
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1 st class is 1 -2 days
2 nd class 2 -3 days
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i too have had mail go missing. when you think about it,its got to be thieving by post office employees .
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buying stamps must cost a fortune say you have 600 customers a month you talking couple hundred pound :o
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Why put stamps on for the custies? Credit card companies don't pay for the postage so why should you. Get these custies changed to on line payments, would save you loads a month!
Royal mail do not guarantee any delivery timespan, unless you pay for the privilege, then they can get it wrong.
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Why put stamps on for the custies? Credit card companies don't pay for the postage so why should you. Get these custies changed to on line payments, would save you loads a month!
Royal mail do not guarantee any delivery timespan, unless you pay for the privilege, then they can get it wrong.
paying online also costs money like paypal.
which method would you suggest?
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One of my customers works for the Post Office installing the new electronic/digital sorting machines. He says that the system in the sorting office is so controlled now that there is virtually no chance of you getting a 2nd class mail delivery in 1st class time. It's against the Post Offices' interests for 2nd class to be treated in the same way as 1st class. We, their customers have to clearly see that 2nd class postage is using an inferior service time wise.
The first thing the sorting machine does is divide the mail collected from the mail boxes into first and second class bins - the second class is put to one side to be dealt with the following day. All 1st class mail coming in this day is put with the 2nd class from the previous day and delivered to the main distribution depots that evening.
These same sorting machines are also designed to sort the mornings mail for each of the posties into the quickist, shortest route which doesn't always mean doing a complete street at a time. This is the main reason why the posties are so hacked off at the moment. They have to stick to a computer generated time to complete their round, and if it takes longer, they have to finish it 'in their own time.' So each time you stop to talk to a postie, it will cost him/her as the post office don't make any allowances for chat during their deliveries.
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Why put stamps on for the custies? Credit card companies don't pay for the postage so why should you. Get these custies changed to on line payments, would save you loads a month!
Royal mail do not guarantee any delivery timespan, unless you pay for the privilege, then they can get it wrong.
Easier said than done, not every customer has access/or is happy to use online. Credit card cos have penalties if not paid by certain date (maybe we should?).
I use 1st class, to imply that their payment is important and needed quickly. The reason I leave stamps at all is to hopefully speed up the payment, so it's not hanging around if they don't have a stamp, seems to work on the whole. Those customers who I leave a stamp and they still delay payment don't get stamps in the future.
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Why put stamps on for the custies? Credit card companies don't pay for the postage so why should you. Get these custies changed to on line payments, would save you loads a month!
Royal mail do not guarantee any delivery timespan, unless you pay for the privilege, then they can get it wrong.
Easier said than done, not every customer has access/or is happy to use online. Credit card cos have penalties if not paid by certain date (maybe we should?).
I use 1st class, to imply that their payment is important and needed quickly. The reason I leave stamps at all is to hopefully speed up the payment, so it's not hanging around if they don't have a stamp, seems to work on the whole. Those customers who I leave a stamp and they still delay payment don't get stamps in the future.
I used to leave stamped envelopes, packed in with the stamps to save money and it made no difference in the time of people sending payments.
Give people the option of bank transfer straight to your account (supply your sort code and account number on your slips), many will take it up as it saves them having to stamp and post.
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My custies get neither stamp nor envelope - just a "pay up" slip through the door.
They can send a cheque, pay on line (they have my bank account details) or if they're really keen they can bring the cheque or cash to my door.
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i use 2nd class as half the time the custy dont post straight away anyway and down here 2nd has got to me the next day plus i have had 3 custys ask to pay direct so gave them my details and said to put a ref on there they paid not one ref couldnt tell who was who as same price houses ???
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I use 2nd, some of them do come within couple of days, all depends on the customer sending them promptly and the ones that said they sent it...probably forgot, or thought ill give it to him next time.
Ive never had one missing, just late. I dont see point of spending extra on 1st class if im honest. They aint gonna send them any quicker and they might arrive a day later than first class