Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Steve Sed on April 07, 2011, 05:12:33 pm
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... and not to recommend you to anyone.
Four months ago I am cleaning the windows opposite this lady. She asks me if I would clean hers and said her last window cleaner stopped coming around. On questioning it emerges it's because she sent him away once saying she didn't want them done. I suggest to her that possibly that is why he didn't come back. Anyway, she says the last guy charged her £20 for every other month, so I say I will do them for that. It's a good price.
So today she comes out with my money and says her daughter has a bigger house and only pays £16. I say how often does she have them done... she says monthly. So I point out that I'm actually cheaper yet still keep her windows clean. Anyway, I get on and start thinking. So as I'm leaving I knock again and offer to clean her windows for £15. ..... Monthly. Oh no she says, we'll stick with the existing arrangement.
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yeah but when she saying daughter has a bigger house:
is that bigger by bedroom numbers ie 3 bed, 4 bed ....
or
by the number of windows to clean?
ALWAYS stick with your prices!!!!!!!!!!!!!!
when i get customers trying that one i just say:
'so you are asking me to take a pay cut?'
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I did for two monthly. But monthly at £15 would be better right now as I don't have a full round. I always add more for two monthly.
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had a custy a year or so ago, was £20/month - "can you do them every 2 months instead"? "yes but it'll be £40" I jokingly replied - she accepted!!
I'm no robber so I told her of her error and promptly repriced at £30
suits me.
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had a custy a year or so ago, was £20/month - "can you do them every 2 months instead"? "yes but it'll be £40" I jokingly replied - she accepted!!
I'm no robber so I told her of her error and promptly repriced at £30
suits me.
;D ;D did she really agree to £40 ;D
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yeah she did - I said it as a joke and she obviously isn't too hot with her maths.
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;D that cheered me up ;D