Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Matt Lindus on March 31, 2011, 02:10:30 pm

Title: Turning up to clean, regardless.
Post by: Matt Lindus on March 31, 2011, 02:10:30 pm: I sent my chap out to clean the reception areas and a few staircases for a well known hotel chain. They had not contacted us or requested work, we just did it. ;D

The manager approached my cleaner to find out what was happening, my guy told him he was cleaning the carpets. "Fair enough" said the manager as he walked passed.
We invoiced head office and the cheque came this morning (1 month later). ;D ;D

I would not recommend this method though.

I just wanted to prove to myself how bad communications are with large companies.

Matt
Title: Re: Turning up to clean, regardless.
Post by: Colin Day on March 31, 2011, 02:17:01 pm: ;D ;D ;D

Fantastic.....
Title: Re: Turning up to clean, regardless.
Post by: Adam P on March 31, 2011, 03:09:59 pm: crikey! how much roughly was it for?
Title: Re: Turning up to clean, regardless.
Post by: Paul Simpson on March 31, 2011, 03:18:02 pm: Nice one ;D

And here I am on the other end of the scale this morning, booked job (by the wife), turn up - no answer.
Got 2 mobile numbers, 1st one is one digit short.
Second one just going to voicemail >:(

Think I'll try Matt's idea ;D
Title: Re: Turning up to clean, regardless.
Post by: from edge2edge on March 31, 2011, 03:23:22 pm: Add me to the long list of people who will think you have big bxxxs mate.Well impressed.Regards Alan(swindon)
Title: Re: Turning up to clean, regardless.
Post by: wayne zabel on March 31, 2011, 03:44:31 pm: Took a booking on Monday to clean a 3 piece at 12pm today.

Got to house no answer,looked through window and saw leather suite (Idont do leather)

Walked round the back to see if any answer at the back and saw a filthy 3 piece suite covered in crap and wet through from the rain in the garden.I tried to call the customer but got no reply so sent a text asking if he is taking the pee expecting me to clean that.

No reply as yet.

A wasted afternoon were I could have been doing jobs I'd put back 'til next week.

You live and learn.
Title: Re: Turning up to clean, regardless.
Post by: clinton on March 31, 2011, 04:18:17 pm: Mat thats some front ;D
Title: Re: Turning up to clean, regardless.
Post by: Bob Robertson on March 31, 2011, 05:00:56 pm: Class....try invoicing them without doing any work and see if the still pay!! ;D
Title: Re: Turning up to clean, regardless.
Post by: Billy Russell on March 31, 2011, 05:07:39 pm: Come on Bob! We know thats what you do anyway! ;) ;D
Title: Re: Turning up to clean, regardless.
Post by: Steve Chapman on March 31, 2011, 05:10:03 pm: maybe im a misery but cant say i'm impressed,

its the sort of thing you expect enterprise cleaning to do, then we all moan about it :-[

Steve
Title: Re: Turning up to clean, regardless.
Post by: Billy Russell on March 31, 2011, 05:12:24 pm: Steve, Your a misery!!!! ;D

But you do speak some sense!
Title: Re: Turning up to clean, regardless.
Post by: Bob Robertson on March 31, 2011, 05:13:50 pm: Quote from: Billy Russell on March 31, 2011, 05:07:39 pm
Come on Bob! We know thats what you do anyway! ;) ;D

Ahahaha. How u doin Billy, still up the crack of dawn? lol
Title: Re: Turning up to clean, regardless.
Post by: Billy Russell on March 31, 2011, 05:17:47 pm: I am up the crack of dawn Mr Robertson! and it bloody stinks! ;D
Title: Re: Turning up to clean, regardless.
Post by: Bob Robertson on March 31, 2011, 05:32:54 pm: I thought I heard Joe Pasquale creeping out your room in the early hours. ;D
Title: Re: Turning up to clean, regardless.
Post by: Neil Williams on March 31, 2011, 06:46:53 pm: Quote from: Matthew Lindus on March 31, 2011, 02:10:30 pm
They had not contacted us or requested work, we just did it. ;D

We invoiced head office and the cheque came this morning (1 month later). ;D ;D

I just wanted to prove to myself how bad communications are with large companies.

I've just laughed so much about that.
It doesn't always work though because 99 times out a 100 if the invoice doesn't match up with a works request number then questions get asked.
I've had South West Trains play up on us because some muppet couldn't find the works request number even though it was a monthly maint programme, and we'd been doing it for years.
Title: Re: Turning up to clean, regardless.
Post by: Adam Fearnley on March 31, 2011, 08:25:38 pm: What do you charge for trains? and do you use a porty?
Title: Re: Turning up to clean, regardless.
Post by: Colin Day on March 31, 2011, 08:35:20 pm: Quote from: Adam Fearnley on March 31, 2011, 08:25:38 pm
What do you charge for trains? and do you use a porty?

They use a Train Mount... :D

I'll get my coat :(
Title: Re: Turning up to clean, regardless.
Post by: craig partridge on March 31, 2011, 09:01:22 pm: You lot will believe anything!
Title: Re: Turning up to clean, regardless.
Post by: Neil Williams on March 31, 2011, 09:39:52 pm: Quote from: Adam Fearnley on March 31, 2011, 08:25:38 pm
What do you charge for trains? and do you use a porty?

It was for their training centre/classrooms so LM system was used.
Wouldn't want to do the actual trains thankyou.
Title: Re: Turning up to clean, regardless.
Post by: Ian Gourlay on April 01, 2011, 12:01:53 pm: If you had posted it this morning I would have laughed

As you posted it last night I believe you have harmed Carpet Cleaning
Title: Re: Turning up to clean, regardless.
Post by: gwrightson on April 01, 2011, 01:50:30 pm: i though exqactly same as you Ian, april fool early.

Would be interesting to know which hotel chain it was, I clean for a large chain ,only their local to me ,and believe you me no way would you get away with that , I even have to sign in and sign out like alot of commercial property work............. but of course only one fool here ;) because it was posted early.

geoff
Title: Re: Turning up to clean, regardless.
Post by: mark joyce on April 01, 2011, 02:29:17 pm: yeah rite next your be telling us your invited to the wedding at the en of the month, lol

would not supprise me if you said you earned 300k a year with a porty as well
Title: Re: Turning up to clean, regardless.
Post by: Colin Day on April 01, 2011, 02:48:57 pm: Quote from: Ian Gourlay on April 01, 2011, 12:01:53 pm
If you had posted it this morning I would have laughed

As you posted it last night I believe you have harmed Carpet Cleaning

I doubt he's harmed Carpet Cleaning.... Well not unless his operative used a RD.... ;D
Title: Re: Turning up to clean, regardless.
Post by: Matt Lindus on April 01, 2011, 09:35:30 pm: Quote from: mark joyce on April 01, 2011, 02:29:17 pm
yeah rite next your be telling us your invited to the wedding at the en of the month, lol

would not supprise me if you said you earned 300k a year with a porty as well

No, no invite to the royal wedding. 300k carpet cleaning, that would be nice!! more like 18k a year. It dont pay me morgage boy.
Title: Re: Turning up to clean, regardless.
Post by: clinton on April 02, 2011, 08:39:54 am: Your right colin no way has he given c cleaning a bad name ;D
Title: Re: Turning up to clean, regardless.
Post by: JandS on April 02, 2011, 01:10:24 pm: If it's true I would imagine it's fraud.

John
Title: Re: Turning up to clean, regardless.
Post by: L.Doubtfire - The Blade Runner on April 03, 2011, 06:48:15 am: Can`t believe this post,must have been April foools day !
If I`d have done that,I`d have been hung,drawn and quartered
Although that would have been done after I`d been done
For fraud,which that’s what it is
Title: Re: Turning up to clean, regardless.
Post by: clinton on April 03, 2011, 09:51:44 am: It was april fools me thinks..

Bit like the gorillas who had i pods in the paper ;D
Title: Re: Turning up to clean, regardless.
Post by: Ian Gourlay on April 03, 2011, 02:48:36 pm: He did not post on Aprils fool day so that makes him the fool