Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: rob thomas on March 29, 2011, 04:51:33 pm
-
What are brodex products like?
Anyone had any dealings with em?
-
OVER PRICED & UNDERWHELMING IMO :P
-
don't give them your number, or they will never stop calling or texting you. I will never deal with them again. They let both me and another local fellow windy down.
-
shi ;Dt
-
Ive got 5 of there poles and no problems, thay are allways welcome to help me over anything.
yes some items are expensive but not all, and on some of those its you get what you pay for.
-
If your in the market for a good quality pole you should have a look at
""""""advertising removed - this is not allowed"""""
-
Ta very much to you all for your views!
-
If your in the market for a good quality pole you should have a look at
www.thewaterfedpolecompany.co.uk
Looks interesting, at first glance the poles look like serious contenders at the price.
Would be interesting to hear genuine reviews of the products.
-
I like Brodex poles, they are robust, yes a bit weighty but strong.
BUT, I ordered the 31ft on the special offer, had to pay a delivery charge and only received it today - 11 days later. I rang yesterday to find out where it was, only to be met with the most unhelpful customer relations I have ever encountered outside of Sky TV!
When I asked why the likes of Gardiners and Wintecs send a pole next day for free, why does it take them 10 days when I have paid for delivery - he told me everyone wants Brodex poles and I should order from one of the others next time!
So, from now on it will be from one of the others.
-
he told me everyone wants Brodex poles and I should order from one of the others next time!
Yeah, dead right they do !!! Everyone wants them !!!
-
keep away from brodex worst company i have ever dealt with
-
keep away from brodex worst company i have ever dealt with
here here i will second that ;D
-
Brobex poles are a bit heavy but strong and robust but dont every buy there brushes ;D ;D
-
The after service is dreadful and I will not buy anything from them again !
-
I have a brodex hydra alloy 25footer and its a bit of a beast!!robust yes!good for a few commercial and large country houses but now it will be gathering dust in the corner of my storage space only coming out for emergencies!!
its just too heavy and the collapsed length is too long for using all day every day.if we are wfp window cleaning day in/day out we need the best lightest,most user friendly poles on the market.
alex gardiner knows what we want as he s a window cleaner(or has been!) and understands this!!
he makes the best user friendly poles on the market IMO.
he also has excellent customer service.ill be using him for years to come and no doubt many of you will too!!
he s transformed the way we work making it more comfortable,less strain and better work efficiency.
brodex on the other hand...........well what can i say?
-
Use the brodex poles for over 5 years and happy with them!
-
I've got a hydro alloy Brodex pole. Had it for about a year. Thing is I seem to buy a lot of super glue to glue sections together.
I wouldn't buy from them again.
-
If your in the market for a good quality pole you should have a look at
www.thewaterfedpolecompany.co.uk
Looks interesting, at first glance the poles look like serious contenders at the price.
Would be interesting to hear genuine reviews of the products.
+1
Weight of the poles are almost same as SLX poles,but half the price.
Anyone using these Elite poles?
-
Well i bought a 18ft and 7ft aliminium pair 6 weeks ago 6 WEEKS. last week two of the 3 clamps on the 18ft snapped & wouldnt grip the pole, i phoned them spoke to a JOHN he said that sounds weird we will have to inspect it before deciding what to do, But i have to send it to them at my expence and go without the tool of my trade for however long, Thats how good they are mate..CRAP. ive had to borrow an xtel pole off my son till i decide what the hell to do, OH 2 year warranty my ARSE. 6 weeks ive had it.
-
thats about a 66% negative response for brodex
-
A mixed experience here.
As for the products/ delivery times etc., no problem. However, I've never bought a pole from them - only other items.
I did get regular and fairly frequent telesales calls from them though - something that I prefer to avoid. I stopped this by asking them to remove from their calling list. However, after a while, they started texting instead. So I contacted them and told them not to. I did say it was OK to send me mail through the post though, but not to phone or text.
*Even then someone phoned me again a few months later.* However, I did ask them again not to and they haven't done so since. It just took a while to get there.
* I think that final call was a genuine glitch as I understand that the person was new in the office*. No problem these things happen.
Sales (or survey) calls can be quite time consuming. Although each company may not take up much time, it's a pain when I am trying to get on with my work. Also, it can cost me money to receive them as my landline is often on divert to my mobile.
-
If your in the market for a good quality pole you should have a look at
www.thewaterfedpolecompany.co.uk
Seems that every pole i click on (all of them) is out of stock.
And no weight given for the poles either....
-
I only ever buy poles from Brodex, never bought an 'off the peg' system from anyone as it's so simple to assemble your own from the component parts, and so much cheaper.
I've still got the alloy Prolong I bought several years ago, as good as new up to the day I stopped cleaning windows.
All my people have Hydra poles. They are very robust, come in enough lengths for all heights, including ground floor, they are always on 'special offer' if you buy a few at a time and work out very cheap. May not suit some of you perfectionists, but if you have to kit out employees/franchisees with poles to do the job and last more than a few months they are unbeatable.
OK so the clamps have a habit of coming loose but a careful application of Araldite makes a permanent repair. None of the poles we have ever seem to run out of adjustment on the clamps, unlike glass and carbon where the poles wear to the point that the clamps won't close down far enough to grip them.
I don't know about poor customer relations, I've always had a good response from them.
Just thought I ought to put the 'satisfied customer' point of view.
-
If your in the market for a good quality pole you should have a look at
www.thewaterfedpolecompany.co.uk
Seems that every pole i click on (all of them) is out of stock.
And no weight given for the poles either....
There is a chart of weights for the carbon fibre poles (http://www.thewaterfedpolecompany.co.uk/Elite_18_Carbon_Fibre_Pole/p694971_3029419.aspx).
-
Hi, This is a brand new range of poles that we have been testing for around 8 months. All poles will be in stock very soon with a confirmed date to be put on the website next week.
The clamps on the Elite poles have been designed to be very strong and make it easy to extend and collapse. All the Elite range are made from 100% carbon fibre, very light and have good rigidity. We also do a Fibre glass E' range.
Also there will be a hire service for 40ft, 45ft and 50ft Hi-Modulus poles with all information soon to be available on the website.
www.thewaterfedpolecompany.co.uk
Any questions please feel free to email me info@thewaterfedpolecompany.co.uk