Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: H S and Son on March 05, 2011, 12:55:17 pm

Title: Late payers
Post by: H S and Son on March 05, 2011, 12:55:17 pm

Has anyone got any wording they use on thier literature to ebncourage pain in the arse late payers o pay more regularly.

Im going to be imposing terms and conditions and need to have some decent wording.

TIA

Title: Re: Late payers
Post by: Spruce on March 05, 2011, 01:12:43 pm

Hi
I'm begining to think that once a later payer has attached themselves to you, you will never change that. I'm starting to get rid of those who want clean windows but when it comes to payment, the cigs and beer come first. It's always the same people - replace them first and then let them go.
If fuel does reach £2.00 a liter as per the news this morning, then these late payers aren't going to get any better.
Spruce

Title: Re: Late payers
Post by: richard jagger on March 05, 2011, 09:02:59 pm

What I have down is give them 10 days to pay if not paid, the bill goes up £2.50after that its 5 quid monthly I badger them after 14 days by text and card through there letter. I will not take any excuses I just agree and still stick  to increase. Its worked very well.I have had a guy pay after 5 months. I never get rude just persistent.At the start I take the route that they are being forgetful.And just intensify  the calls cards and texts.I will even call and text at 10.00 pm  and 6 in the morning.It has worked me.

Title: Re: Late payers
Post by: martinsadie on March 05, 2011, 10:15:35 pm

dont clean them again untill they pay up ,dont waste your life chasing them

Title: Re: Late payers
Post by: mci services on March 05, 2011, 10:17:27 pm

Quote from: Stan. on March 05, 2011, 10:15:35 pm

dont clean them again untill they pay up ,dont waste your life chasing them

spot on

Title: Re: Late payers
Post by: Richard Neal on March 05, 2011, 10:30:15 pm

I dont think id start calling at 6 am but stop till paid definately