Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: dave f on February 14, 2011, 03:31:36 pm

Title: nasty custy
Post by: dave f on February 14, 2011, 03:31:36 pm
started my first job to day i pulled up on to drive only to be confronted bymy custy get that van off my f in drive i might wont to go out   mmmmm isaid to my self keep calm ,ijust said its like that is it go get your self another window cleaner .i think i caught him on the back foot he soon changed his tone when he thought he had lost his window cleaner the cheeky get >:(the thing is he rings me if im late you just cant win with some people
Title: Re: nasty custy
Post by: mci services on February 14, 2011, 03:35:10 pm
I would have smiled said certainly and drove off his drive never to see him again.
Title: Re: nasty custy
Post by: Pole 2 Pole on February 14, 2011, 03:38:49 pm
Another twit with an "a" lol
Title: Re: nasty custy
Post by: erithwc on February 14, 2011, 04:04:47 pm
i had the daughter of a customer  screaming at me her mum is old and forgets things, she was having a right go at me because her mum has three window cleaners the mum keep on hiring cleaners and forgetting.

i wouldn't mind but the daughter waited until i had finished to tell me that her mum didn't need me anymore while she was still screaming at me so i told the daughter striaght - its not my problem that your mum forgets things so if you don't want my services anymore thats ok but you need to pay for todays clean she didn't want to pay but she did in the end  ;D ;D ;D

never mind picked up two more jobs today one for £13 and the other for  £11 happy days  ;D
Title: Re: nasty custy
Post by: tom2009 on February 14, 2011, 04:09:28 pm
I would have smiled said certainly and drove off his drive never to see him again.
same here.
Title: Re: nasty custy
Post by: LWC on February 14, 2011, 04:28:49 pm
Another twit with an "a" lol

A twit?
Title: Re: nasty custy
Post by: Pole 2 Pole on February 14, 2011, 05:41:41 pm
With an "a"..........don't make me say it lol. TW@T 
Title: Re: nasty custy
Post by: AuRavelling79 on February 14, 2011, 05:43:18 pm
i had the daughter of a customer  screaming at me her mum is old and forgets things, she was having a right go at me because her mum has three window cleaners the mum keep on hiring cleaners and forgetting.

i wouldn't mind but the daughter waited until i had finished to tell me that her mum didn't need me anymore while she was still screaming at me so i told the daughter striaght - its not my problem that your mum forgets things so if you don't want my services anymore thats ok but you need to pay for todays clean she didn't want to pay but she did in the end  ;D ;D ;D

never mind picked up two more jobs today one for £13 and the other for  £11 happy days  ;D

I'd tell the daughter she needs to look after her mother better then!
Title: Re: nasty custy
Post by: Ian101 on February 14, 2011, 06:16:14 pm
I would have smiled said certainly and drove off his drive never to see him again.

i would have chinned him said certainly and then drove over him  ;D
Title: Re: nasty custy
Post by: Llaaww on February 14, 2011, 06:52:26 pm
Respect needs to work both ways for me.

I would have moved the van and kept driving.

Title: Re: nasty custy
Post by: Newannaive on February 14, 2011, 08:03:54 pm
shud av tw@ted him
Title: Re: nasty custy
Post by: TomCrowther on February 14, 2011, 08:08:48 pm
It is one of the benefits of being self employed not to take that kind of crXp from anyone. Same as previous replies, I would have got in the van and never gone back.
Title: Re: nasty custy
Post by: james44 on February 14, 2011, 08:14:23 pm
I think you have a cheek parking in the customers drive :P
Title: Re: nasty custy
Post by: dave f on February 14, 2011, 09:47:56 pm
 ??? ??? ??? ???
Title: Re: nasty custy
Post by: christopher b on February 14, 2011, 10:46:16 pm
i had the daughter of a customer  screaming at me her mum is old and forgets things, she was having a right go at me because her mum has three window cleaners the mum keep on hiring cleaners and forgetting.

i wouldn't mind but the daughter waited until i had finished to tell me that her mum didn't need me anymore while she was still screaming at me so i told the daughter striaght - its not my problem that your mum forgets things so if you don't want my services anymore thats ok but you need to pay for todays clean she didn't want to pay but she did in the end  ;D ;D ;D

never mind picked up two more jobs today one for £13 and the other for  £11 happy days  ;D

( cow) I would have put on a realy big smile while she was having a go and just as she took a breath asked her what is wrong to much caffine or not enough sex? with a gob like that I would take it to be the latter.
that realy would have got her goat up...

some guy threatend to pour petrol on me and torch us one day, I just smiled and walked away. wife was happy normaly I would introduce them to foot.
talking to a local farmer I know i told him about it, he said forget the £80 I owe you and I will sort it out! OK
two days later gets a call telling me to drive past @ about 11.00 so I did. there up the drive was the bigest pile of S**T I have seen in a long time, must have been a couple of ton and all steaming.
I phoned my mate to say debt paid and dont get in any trouble, he just replied why? he paid me £80 for me to drop a load of not my problem..
Title: Re: nasty custy
Post by: dave f on February 15, 2011, 06:03:13 am
 ;D ;D ;D
Title: Re: nasty custy
Post by: Nathanael Jones on February 15, 2011, 07:35:28 am
While the custie was well out of order, I do personally think its slightly bad manners to park over a driveway & always do my best to avoid it where possible.
Title: Re: nasty custy
Post by: Paul Coleman on February 15, 2011, 07:56:30 am
While the custie was well out of order, I do personally think its slightly bad manners to park over a driveway & always do my best to avoid it where possible.

Likewise.  I only do it if there are no reasonable alternatives.
Title: Re: nasty custy
Post by: Johnny B on February 15, 2011, 12:41:27 pm
I wouldn't be best pleased if someone parked in mine without my say so first. Why not show some respect and ask first? 

John.
Title: Re: nasty custy
Post by: Craig 72 on February 15, 2011, 01:54:18 pm
Disagree with the above.If I asked for somebodys services I wouldn't bat an eyelid if they pulled onto my drive or over it.If I needed to get my car out I would go and politely tell them to move it.It takes some kind of bell end to come out and eff and blind at you.I wouldn't have done his windows after that if he got down on his knees and begged me.
Title: Re: nasty custy
Post by: Johnny B on February 15, 2011, 03:02:20 pm
I wouldn't be abusive to anyone. I just wouldn't turn up and park on somebody's driveway, because I wouldn't want it done to me. It costs nothing to be polite, although good manners are clearly too expensive for some.

And some of you wonder why customers have a go at you with the attitudes you have.

I wonder why I don't have these problems? Answer, because I treat people the way I would like to be treated.  :)

Rant over!

John

Title: Re: nasty custy
Post by: DaveG on February 15, 2011, 03:12:48 pm
I always park on my customers drives if its easier to do the job, but then I always ask the first time i do them.
Title: Re: nasty custy
Post by: A & J Owen Window Cleaning on February 15, 2011, 03:21:24 pm
if its a problem i always knock the door and ask if its ok to park on there drive and if they want it moved i will accordingley
Title: Re: nasty custy
Post by: [GQC] Tim on February 15, 2011, 06:31:26 pm
I wouldn't be abusive to anyone. I just wouldn't turn up and park on somebody's driveway, because I wouldn't want it done to me.

What's wrong with using someones driveway? Sometimes there is no where to park anywhere else. To say you don't have good manners if you use someone's driveway borders on the offensive. Some of my customers driveways are so long I would need 300m of hose just to get round the house. I've never ever had anyone complain, if I wanted a window cleaner, of course he could use my drive if I had one. Where else is he going to park?  ???  ???  ???
Title: Re: nasty custy
Post by: perfectpanesplymouth on February 15, 2011, 06:58:14 pm
I parked on custies drive today and unrolled the hose walking around the back of the house. I got a shock when the owner comes out shouting at me "who are you?" whilst brandishing his shotgun! Now I got used to having firearms pulled out on me whilst in my last job ( I was a bailiff!) but didn't expect it window cleaning. He was so apologetic when he realised who I was. I can see why he did it though! I am 21 stone and have a mohican haircut which I find people find intimidating!
Title: Re: nasty custy
Post by: dave f on February 16, 2011, 08:53:54 pm
its a single track plus been doing them for 2yr hes a victor meldrew >:(
Title: Re: nasty custy
Post by: Crystal-clear on February 16, 2011, 09:16:05 pm
U get them mate , its sad i know once per month you will always get a situation i had to walk away from a customer today too.
Title: Re: nasty custy
Post by: dave f on February 17, 2011, 06:16:01 am
 ;D
Title: Re: nasty custy
Post by: CLEANCARE WC on February 17, 2011, 01:07:11 pm
WHAT CRAIG 72 SAID.
Title: Re: nasty custy
Post by: Johnny B on February 17, 2011, 01:53:25 pm
I wouldn't be abusive to anyone. I just wouldn't turn up and park on somebody's driveway, because I wouldn't want it done to me.

What's wrong with using someones driveway? Sometimes there is no where to park anywhere else. To say you don't have good manners if you use someone's driveway borders on the offensive. Some of my customers driveways are so long I would need 300m of hose just to get round the house. I've never ever had anyone complain, if I wanted a window cleaner, of course he could use my drive if I had one. Where else is he going to park?  ???  ???  ???

1. Nothing, if you get permission first. 2. Thank you for letting me park on your driveway. When I find out where you live I can thank you face to face. You will not, after all, be offended.  ;D
If you haven't got a drive, where will I park?  ;D

John.
Title: Re: nasty custy
Post by: dave f on February 18, 2011, 05:20:49 am
have been doing his house for a while its the first time he said owt ???
Title: Re: nasty custy
Post by: Dale Smith on February 18, 2011, 05:42:00 am
He was probably having a bad day or just had bad news if he was ok before this..... I would have done the same as you Dave, so fair play to you.. ;)
Title: Re: nasty custy
Post by: Neil Gornall on February 18, 2011, 08:45:04 am
Pull up a sandbag it’s a long one....

A few years ago I pulled up at a job, the driveway is shared by 3 houses, 2 of which are customers, the 3rd is an old fella (about 70) who I often used to say hello and have a quick chat if he was outside.

I pulled up one day, new employee in the van showing him the round. We decided to stop for a quick cuppa, we had been there about 2 minutes when I saw the old guy walking up to the van, so naturally I said to my guy “open your window he wants a chat” BOY did I get a shock!
“Get this F...ing van off my drive”.  I was gobsmacked! I said "but its a shared drive and I need to park here to access your neighbours", he than ranted about it being his drive and he couldn’t get his car out, that was crap as there was enough room to reverse a train out.

I told him that if he had come to me and said would you move please as I don’t like you parking here I would have moved immediately, but as he had been so rude and I had every right to be there he could take a hike. He replied by saying he was going to get his son to come and move me, great I said, make sure he brings his mates. He then went back to his house and we started getting the gear off the van. It was all over, or so I thought.

I heard him walking back across the gravel so looked up to see him walking towards me with a golf club in his hand, I didn’t know whether to laugh or run as it was quite funny to see an old man, all red in the face, looking really mad but still wearing his slippers.

I told him to put it down and not to be so daft, he got right in my face and started threatening me, then he suddenly head butted me in the face. Well at this point I had had enough, my natural instinct was to knock him out but as he was so old I did not dare so I rang the police, when I told them he had the golf club it went as a weapons shout and within 5 mins 3 police cars with 6 coppers in full protective clothing turned up, for an old man in his slippers ha ha.

He stashed the club, the police thought next door but were unable to prove it so he got away with that, it all went to court and he got bound over to keep the peace for 6 months.

I still see him and it always makes me laugh.
Title: Re: nasty custy
Post by: gilbert on February 18, 2011, 04:37:08 pm
just smile and move on it works a wonder ::)
Title: Re: nasty custy
Post by: NBwcs on February 19, 2011, 12:50:28 pm
Hello Neil, not seen you about for ages, how are you? Does your golfing buddy live in Spalding?