Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Ian101 on February 12, 2011, 09:58:30 am

Title: Customer payments .... speeding em up
Post by: Ian101 on February 12, 2011, 09:58:30 am
Does anyone on their "we called to clean your windows today" slips ask for payment within a specified time scale i.e. please send payment within ?? days.

I currently dont but redesigning my slips to show bank info for online payment and will be asking for payment within 3 days.

do you think 3 days is ok or would u go for summit different or not bother ?
Title: Re: Customer payments .... speeding em up
Post by: bobby p on February 12, 2011, 10:04:28 am
i find the only way is to constantly collect , while out cleaning . i used to get very bitter  but yet again the 3 strike rule comes into play .  " no cash on me,pay next time , ok son ? "    counts as 1 strike 
Title: Re: Customer payments .... speeding em up
Post by: supernova77 on February 12, 2011, 10:06:25 am
Hi Ian,

Below is what I use... Most customers pay within the 7 days, but some still take longer.

Andy

(http://www.southerncleaningservices.co.uk/windowscleaned.jpg)
Title: Re: Customer payments .... speeding em up
Post by: bobplum on February 12, 2011, 04:56:57 pm
it want matter ian ive tried it for months and still end up collecting.
i think it works if you have a couple of thousand in the business account and can ride it for a few months and are prepared to get paid on the second clean or third one,the problem then is "mr jones" answers the door instead of wife and he wants to know why you want £30.00 next thing your cancelled

i think standing orders is the way forward,imo ;D,get new customers to send a cheque for the first three months with a few to going on standing orders from the 4 month,that way you get to judge them and vice versa
Title: Re: Customer payments .... speeding em up
Post by: gto on February 12, 2011, 05:08:52 pm
i have please pay within 7 days, and normaly receive them after 2-3.
Title: Re: Customer payments .... speeding em up
Post by: LWC on February 12, 2011, 05:24:41 pm
Ive tried to turn things round this year concerning payments as theyre just taking too long, made new tickets and put

Date:
Price:£
Payment to sent within 7 days
Late payments will incur a £2.50 charge


Its very clear and seems to be working!
Title: Re: Customer payments .... speeding em up
Post by: steven ainger on February 12, 2011, 05:52:42 pm
i have,
 please send payment within 7 days, on mine
 most are ok, but some will never pay on time  ???
Title: Re: Customer payments .... speeding em up
Post by: chopsie on February 12, 2011, 10:12:25 pm
I have had please pay within 3 days on mine for many months now, Some pay quicker, but a lot still take a week or two. A few still never pay until next clean. I have from january this year had words along the lines of 'there will be a £5.00 charge if it becomes necessary to collect'. It seems to have had little to no effect on the serial late payer  ::)
Title: Re: Customer payments .... speeding em up
Post by: Paul Coleman on February 13, 2011, 07:03:58 am
Does anyone on their "we called to clean your windows today" slips ask for payment within a specified time scale i.e. please send payment within ?? days.

I currently dont but redesigning my slips to show bank info for online payment and will be asking for payment within 3 days.

do you think 3 days is ok or would u go for summit different or not bother ?

I put 14 days on mine.
Doesn't seem to make a difference though.
Reliable ones pay within 3 days anyway.
Less reliable ones end up paying 2, or even 3, cleans at once.
Title: Re: Customer payments .... speeding em up
Post by: S.A.J on February 13, 2011, 08:45:16 am
Hi Ian,

Below is what I use... Most customers pay within the 7 days, but some still take longer.

Andy

(http://www.southerncleaningservices.co.uk/windowscleaned.jpg)

I use the same as Andy  ;) 90% pay within in 7 days but you are always going to get the slow ones  >:( but as long as the 90% pay on time then I dont mind leaving the others to the next clean.

No money after 2 cleans then window cleaning service is STOPPED! until debt is cleared in full.
Title: Re: Customer payments .... speeding em up
Post by: dave0123 on February 13, 2011, 05:22:58 pm
Quote
Ive tried to turn things round this year concerning payments as theyre just taking too long, made new tickets and put

Date:
Price:£
Payment to sent within 7 days
Late payments will incur a £2.50 charge

Its very clear and seems to be working

I have a note a  bit like this but its in an envlope and also incudes banking details if they decide that way of paying.

This new note you are using how much has it speeded payment up by?