Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: The Carpet Cleaning Pro on January 28, 2011, 09:50:46 pm
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Be honest Guys
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i'd of prefered very rarely but there is the odd occasion when i do.
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Always.
How many customers actually clean right to the edge.....none
Do I want my expensive machine clogged up with fluff......no
Is the job easier after a pre vac.....yes
Is it more time consuming....quite possibly
Do I get any call backs.....never
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I choose "ask the customer to vac" But i sometimes (very rare) have to vac when i get there.
Berber carpets for example clean up better i find with a very thourogh vac.
In a ideal world i'd always pre vac but time is money!!!
Tony
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I never vac and dont mind admitting it.
Mark
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I advertise a quality service and commit 100% to hoovering on every job.
I inform my customers when doing quotes that they don't need to hoover for us as we take care of that as part of the service.
I know a guy who charges £3.50 per square metre and asks the customer to hoover. I find that a bit cheeky.
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Every time,I was taught that way and always have.
After seeing what comes out the sebo wouldn't want that going through my machine.
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The fluff and debris wont go anywhere near your vacs. Dont you have a net thingy around the vac outlet/inlet in the waste tank? I attach a piece of ladies tights around it first then the netting so no crap gets through.
Works for me anyways.
Vacuming = a quality service :-\ Dont understand that one.
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I did have until I took it off to clean last week,can't get the b'stard thing back on now! Any one else have this problem? It's a powerflight perfect heat.
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The fluff and debris wont go anywhere near your vacs.
Possibly not, but every minute your suction is reducing as the fluff builds up and slowly chokes the motors.
I want my motors working at the same efficiency from the first stroke all the way 3 hours into a job.
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I did a lounge carpet just the other day and took loads of muck out with a vacuum. I believe it is part of the service, pre treatments in contact with the fibre rather than a surface of dust should be more efficient, and how often have I pulled a couch or piece of furniture to be met with dog hairs, fluff, small toys and old food and then there's the edges, customers never do them. It's just easier to vac anyway rather than have to pull it in after i've started. if it takes an extra hour to clean compared to others so be it.
I had a phone call from a customer earlier this evening who confirmed our quote and I did two things my competition did not. The first I bothered to go and quote the job, the second I explained what I was going to do soup to nuts and how long it would take. That's the 2nd quote in a week with direct competition that I know of and has netted over £500, and I was the most expensive. I am convinced a vacuum first is the right way for me I see it as a fundemental, others may not agree which is fine.
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I never vac and dont mind admitting it.
Mark
It's not as if your admitting to not washing behind your 4skin ;D ;D ;D
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CHEESY
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Always. Not vaccing is just sloppy. I want to take pride. A lot of draft marks well reduced with hard vac with crevice nozzle. I'll vac better than the householder.
Not vaccing is leaving yourself open to losing the customer - to me, or other genuinely thorough cleaners.
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Vacuming = a quality service :-\ Dont understand that one.
Its part of the all round quality service. For me personally, I see not hoovering as cutting a corner and thats just the way I was trained. Being absolutely thorough!
I occasionally hear on quotes that the other guy asked them to hoover and it does make me laugh.
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dont even have a vac on the van ;D
so no never . I have done it in the early days but to be honest - the end result was no different .
I done a few courses and yes thats what they say , but also at the same time i was was getting training of a guy with 30 years under his belt , when i come back all excited , told them about the hoover part , the guy and his son just looked at each other and laughed ;D
big stuff gets swept up with pile brush - the stuff missed as I go along gets the hose taken off the wand and sucked up .
if the water dont manage to go through the motors im sure a bit of fluff or the odd sweet will be kept by the filters.
berfore i get slated lol - ive had the ninja 7 years and only on new vac motors last year .
anyway if you using a BAG hoover like a sedo or orek etc you loosing suction as you go along -- havnt you seen the dyson adverts lol
I bet those that do also have a van full of chemicals for this and that also ??
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Whether commercial or domestic I pre-vac every single time.
Sometimes people tell me they've already vac'd but I will always still go ahead and vac. It's rare that something / somewhere hasn't been missed.
I think part of this comes down to people not wanting us to think they don't keep their home clean, I always reassure them that the carpet looks particularly clean but the vac we use is lots more powerful than your average domestic and that it is important for me to go over it again to ensure as much dry dirt removal as poss and thus ensure the best level of clean.
Def slows me down but all included as part of my quote.
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I can't see how it's time consuming!
It takes five minutes to vac a average size lounge!!
Bottom line is your doing a more thorough job when pre-vacuuming.
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Must say i also dont vac on every job.
If the carpet has dog hairs or really bad then i will..
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top tip from our worker back in the office cleaning days - if he went into a clean office he used to just drag his foot along the carpet to look like it was vacuumed lol
so do we electric vac or foot vac ? ....... we have been known to use the foot vac method :o lol
another trick he used to do, when window cleaning, empty clean offices is the - open blind close blind - next window and repeat method :o lol
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top tip from our worker back in the office cleaning days - if he went into a clean office he used to just drag his foot along the carpet to look like it was vacuumed lol
so do we electric vac or foot vac ? ....... we have been known to use the foot vac method :o lol
another trick he used to do, when window cleaning, empty clean offices is the - open blind close blind - next window and repeat method :o lol
very bad pratice imo ;D
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Same as Mark now, never vac.
Used to.
If I go out to quote they usually say should I vac
before you come to which I reply just give it a quick
run over.
John
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For those that say they always vacuum, are you doing it for the customers sake or just for own satisfaction ?
If we end of doing things for our own mental well being then were not really maximising pofits on each job.
Its easy to get bogged down with procedure, but surely not every carpet needs exactly the same treatment.
The way I look at it is, the easy carpets that dont need it balance out the ones you have to spend extra time on.
Steve
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I vac on almost every job unless it def doesnt need anyway. I couldnt get away with not vaccuming as all my wands have the origional holed not hybrid glides on so they would clogg up with debris in no time ::)
Andy Locke.
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any body with a truckmount just stick a vacuum tool on the vacuum hose and pre-vac with that? sure beats the hell out a Sebo!!
I have a filter box fitted to catch all the crap so any carpet that needs a vac gets dry truckmounted, stairs are a doddle with a vacuum brush fitted.
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Ashbys sold a water filteration kit so portables could dry vack but it does not appear to be popular,
Robert Saunders claimed he invented one but it did not sell well
I read a few months ago someone thought you could make your own out of Henry parts
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Monty
just like stain removal this takes time so if the customer wants to save some money they they can do it. if not then they can pay me to do it the right way.
we have our customers trained up they vac, empty rooms, they get full instructions on parking, vacing, moving stuff, putting beds on their sides, etc in a letter the day before the job
Respect
Ian Harper