Clean It Up

UK General Cleaning Forum => General Cleaning Forum => Topic started by: qginsburg on January 18, 2011, 10:14:38 am

Title: Closing ideas
Post by: qginsburg on January 18, 2011, 10:14:38 am

Hi
Guys just looking through my quotes and I have £3750 of quotes
unclosed , can anyone think of any good closes as I dont want to
keep calling  and asking the same old redundent questions ,
ps they are all office contracts.
Thanks

Title: Re: Closing ideas
Post by: Paolo on January 18, 2011, 01:27:24 pm

The way to stop unclosed quotes is to prep your customer on the survey.

You need to be asking more questions about why they are getting the quote. WHEN ARE THEY CHANGING Price, quality etc etc

You can never ask too many questions

In your case, just be direct "did you contract with anyone yet"?

NO, "when will decision be made"?

YES " would it be ok to stay in touch and see how things are going"?

Title: Re: Closing ideas
Post by: martin19842 on January 18, 2011, 05:20:12 pm

hi there

are the quotes for one off cleans, or regular office cleaning ??

regards

martin

Title: Re: Closing ideas
Post by: qginsburg on January 19, 2011, 04:34:54 pm

Thanks Paolo that is solid advice , I do think I us the consultitive approach very well
its just a pain when the client is on the fence and wont give you a straight anwser.

Hi Martin they are all for regular ongoing office cleaning.