Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: geefree on January 12, 2011, 10:01:42 pm

Title: Lost a customer for a quid.!
Post by: geefree on January 12, 2011, 10:01:42 pm
Lost a customer as she has found someone who will clean for £1 cheaper,..

well, she text me to cancel until further notice,... her neighbour told me she had a leaflet , got a quote and accepted his cheaper price...

or he asked her my price and beat it ... seems like everyone is trying to offset the vat increases...

either way ...good bloody riddance.  ;)

so i may raise all my prices by 50p to combat the fuel price rise. ....lol.
Title: Re: Lost a customer for a quid.!
Post by: ♠Winp®oClean♠ on January 12, 2011, 10:03:57 pm
Lost a customer as she has found someone who will clean for £1 cheaper,..

well, she text me to cancel until further notice,... her neighbour told me she had a leaflet , got a quote and accepted his cheaper price...

or he asked her my price and beat it ...

either way ...good bloody riddance.  ;)


There must be something wrong Gazza! :o

When that happens to anyone else on here they immediately pick up 10 more jobs at double the price!! ::) ;D
Title: Re: Lost a customer for a quid.!
Post by: mikecam on January 12, 2011, 10:11:57 pm
Lost a customer as she has found someone who will clean for £1 cheaper,..

well, she text me to cancel until further notice,... her neighbour told me she had a leaflet , got a quote and accepted his cheaper price...

or he asked her my price and beat it ...

either way ...good bloody riddance.  ;)


There must be something wrong Gazza! :o

When that happens to anyone else on here they immediately pick up 10 more jobs at double the price!! ::) ;D

Jesus, aint that the truth !!!
Title: Re: Lost a customer for a quid.!
Post by: james44 on January 12, 2011, 10:13:08 pm
Or they were going to dump them anyway ;D
Title: Re: Lost a customer for a quid.!
Post by: Ste M on January 12, 2011, 10:14:04 pm
sh*t happens mate, i put my prices up before christmas, think it was november, i had one of my custies saying that one of the neighbours was complaining about it, i put them up £1 for the first time in years, anyway the one she was moaning at said she had no issue in paying it as i was very very good at my job and they would struggle to get someone that good (her words not mine haha), anyway i knocked on monday for my money an the moaning custie cancelled blaming everything but the fact of the price rise. good riddance as she was a pain with dog sh*t everywhere
Title: Re: Lost a customer for a quid.!
Post by: p1w1 on January 12, 2011, 10:15:47 pm
Lost a customer as she has found someone who will clean for £1 cheaper,..

well, she text me to cancel until further notice,... her neighbour told me she had a leaflet , got a quote and accepted his cheaper price...

or he asked her my price and beat it ...

either way ...good bloody riddance.  ;)


There must be something wrong Gazza! :o

When that happens to anyone else on here they immediately pick up 10 more jobs at double the price!! ::) ;D

 ;D ;D so true
Title: Re: Lost a customer for a quid.!
Post by: mci services on January 12, 2011, 10:18:45 pm
A quid is a lot to some folk right now, can't really blame the public for economising really, we all look for bargains when we can.

A few have asked me over the last 2 weeks, has it gone up? with sheer terror on their faces and when I reply no they are delighted, every penny counts at the minute.
Title: Re: Lost a customer for a quid.!
Post by: Newannaive on January 12, 2011, 10:34:24 pm
she dont even know the thiefing pikey! why risk everything for a quid  ::)
Title: Re: Lost a customer for a quid.!
Post by: mci services on January 12, 2011, 10:40:43 pm
she dont even know the thiefing pikey! why risk everything for a quid  ::)

did you know your first customer?

Ok it is horrible when we lose customers but we are in business, we win some lose some
Title: Re: Lost a customer for a quid.!
Post by: Neil Gornall on January 12, 2011, 10:42:08 pm
I was going to reply to this but the page took so long to load I have forgotten what I was going to say  >:(

Will someone PLEASE sort this bloody forum out!!!!
Title: Re: Lost a customer for a quid.!
Post by: G Griffin on January 12, 2011, 10:54:13 pm
she dont even know the thiefing pikey! why risk everything for a quid  ::)

"Risk everything"?  Why, what do you think the "thiefing pikey" is going to do?
Take her kids, house, car, jewellery, George Foreman grill..... :o
Title: Re: Lost a customer for a quid.!
Post by: Poles R Us on January 13, 2011, 08:38:44 am
what a scratter , £1 think you are well rid of that custy .
Title: Re: Lost a customer for a quid.!
Post by: tom2009 on January 13, 2011, 09:09:08 am
what a scratter , £1 think you are well rid of that custy .

A pound well spent to get shot of her.
Title: Re: Lost a customer for a quid.!
Post by: Klean07 on January 13, 2011, 04:47:54 pm
My motto is this, if a custie cancels but then changes their mind a few months later then its defo a no no. I do make this crystal clear though at the time of them cancelling. If their new wc is rubbish or turns up late then  its tuf poope!!!
Title: Re: Lost a customer for a quid.!
Post by: Newannaive on January 13, 2011, 05:28:50 pm
she dont even know the thiefing pikey! why risk everything for a quid  ::)

"Risk everything"?  Why, what do you think the "thiefing pikey" is going to do?
Take her kids, house, car, jewellery, George Foreman grill..... :o
i've got a feeling he will  ;)
Title: Re: Lost a customer for a quid.!
Post by: ascjim on January 13, 2011, 06:14:06 pm
Or they were going to dump them anyway ;D

Haha classic
Title: Re: Lost a customer for a quid.!
Post by: jouk45 on January 13, 2011, 11:57:16 pm
£12 a year is a lot for some folk, do you all not know it is the melt down of the economy for the end of the world in 2012  :P
Title: Re: Lost a customer for a quid.!
Post by: Londoner on January 14, 2011, 07:05:08 am
You will happily drive past the petrol station you have been going to for years and go to the one further down the road if they are 1p a litre cheaper.

Whats the difference?