Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Paul Evans on January 12, 2011, 03:17:03 pm

Title: Neighbour nudger
Post by: Paul Evans on January 12, 2011, 03:17:03 pm
I am contemplating trying the neighbour nudgers, When i set up next week.
Do they work.
Off to cleansmart tommorow pick up my machine and do there course/and friday for the upholstery course.
Anybody going ?

Paul
Title: Re: Neighbour nudger
Post by: Colin Day on January 12, 2011, 03:30:44 pm
You have mail :)
Title: Re: Neighbour nudger
Post by: Paul Evans on January 12, 2011, 03:49:23 pm
You have mail :)

Thanks Colin recived,
Did you do that yourself. Think i need a lesson in m/s office (publisher).

Cheers again looks great

Paul
Title: Re: Neighbour nudger
Post by: wynne jones on January 12, 2011, 03:51:38 pm
If you don't have them already, Cleansmart have .PDFs on the NN and other marketing ideas. They all work but you obviosly have to put the work in.
Title: Re: Neighbour nudger
Post by: creighton foyle on January 12, 2011, 03:56:13 pm
hope you enjoy the course derek knows his onions
Title: Re: Neighbour nudger
Post by: john sliman on January 12, 2011, 06:50:08 pm
paul i find them worthwhile as i do pick up a job from them on most occasions and this is quite often after i had previously delivered  flyers in the street it may be due to customer seeing the van sitting outside their neighbours and then getting the neighbour nudger through the door prompts them to phone.
john
Title: Re: Neighbour nudger
Post by: Shaun_Ashmore on January 12, 2011, 06:51:46 pm
If you do nothing expect............

Shaun
Title: Re: Neighbour nudger
Post by: Neil Williams on January 12, 2011, 07:07:22 pm
Do they work.

For me they didn't. Tried it last year and got zilch, zero, nothing  >:(
Title: Re: Neighbour nudger
Post by: PaulKing on January 12, 2011, 07:13:10 pm
If you do nothing expect............

Shaun

I used to think it was Nothing, but it's dots?
Title: Re: Neighbour nudger
Post by: Shaun_Ashmore on January 12, 2011, 07:16:10 pm
Fill in the blanks yourself ;D

Shaun
Title: Re: Neighbour nudger
Post by: wynne jones on January 12, 2011, 08:16:41 pm
In general terms who gets on in marketing a business?

Someone who tries everything rather than looking to others and finds out for themselves. They then either try and improve on it or ditch it.

Most people don't try something at the hint of it may not work for them. Worst of all though is doing something that doesn't work very well but keep on doing it because you feel comfortable with it.

Does that help. :-\

Title: Re: Neighbour nudger
Post by: Mike Halliday on January 12, 2011, 08:32:13 pm
I've got a real snazzy neighbour nudger, I even used it as general leaflet and put it out in the 1000s it works well but no better than if I used my normal leaflet.

do we really believe than people will get their carpets cleaned just because their neighbour has,

So the nudger still has to do that elusive thing....... find a person who is thinking about getting their carpets cleaned.

so why don't we just do 5 or 10 or 20 around with our normal leaflet, which will often have more information to entice the receiver.
Title: Re: Neighbour nudger
Post by: wynne jones on January 12, 2011, 08:48:40 pm
The neighbour nudger works on social proof. Some people will buy a new car they can't afford, pay an extra 20% for the priveleage and all because the want to keep up with the neighbours. But whether that applies to having carpets cleaned may be stretching it, but that's the theory.
Title: Re: Neighbour nudger
Post by: Mike Halliday on January 12, 2011, 09:04:17 pm
I can understand the need for social proof but does'nt it need to be visible to work, buying a car to keep up with the neighbors will only work if its parked on the drive so the neighbour can see it.

having a carpet cleaned is relatively  invisible so has no real 'keeping up with the neighbours' effect.

I would guess the only real advantage with a nudger is the security factor of seeing a physical presence of the company rather than a advert in a paper or YPs
Title: Re: Neighbour nudger
Post by: wynne jones on January 12, 2011, 09:12:08 pm
I think you are right Mike and this is why we get lounges and hallways, yet the dirty beggars will sleep for years in their own filth because no one sees it.

That's why before we get into CC we assume Jan will be busy but its Dec and other times where visitors are likely.
Title: Re: Neighbour nudger
Post by: Shaun_Ashmore on January 12, 2011, 09:13:54 pm
Isn't the idea of a neighbour nudger to work as a referal? No 10 has theirs cleaned so No 12 gets a leaflet and asks No 10 what you are like?

Not sure if neighbours 'neighbour' like that anymore.

Shaun
Title: Re: Neighbour nudger
Post by: wynne jones on January 12, 2011, 09:18:03 pm
Actually scrub what I said about social proof. I got it wrong. Shaun is correct it's not keeping up with the Joneses it's more a referral thing, or at least they feel they are taking less of a risk if a neighbours had you in.
Title: Re: Neighbour nudger
Post by: Mike Halliday on January 12, 2011, 09:26:32 pm
thats part of it and might work work for the direct neighbour. but the days of neighbours (housewifes) chatting over the back fence as the hang out the washing has long gone, with both homeowners working alot of the community spirit has gone.

I get more jobs from people recommending me to work colleagues than neighbours.

 perhaps we should do a 'workmate nudger'
Title: Re: Neighbour nudger
Post by: Doctor Carpet (Ret'd) on January 12, 2011, 09:34:19 pm
My nudgers always state the name and address of the client for whom I have been cleaning and suggesting they make contact to see the quality of the work. (I always get the clients permission and always ask which of their neighbours they would recommend I put nudger leaflets through the doors of.) (Damn, I've just finished that last sentance with a preposition-dunce's cap for me!) ::)

If nothing else it means neighbours may find out the actual names of the neighbours to whom they have never spoken.

Rog
Title: Re: Neighbour nudger
Post by: Shaun_Ashmore on January 12, 2011, 09:39:52 pm
It's like Surprise Surprise, "here's your neighbour who you've never spoken to" is Nurse Carpet Cilla?

Shaun
Title: Re: Neighbour nudger
Post by: Jim_77 on January 12, 2011, 11:22:42 pm
My nudgers always state the name and address of the client for whom I have been cleaning and suggesting they make contact to see the quality of the work.

Absolutely identical to what I do

Mike do you hand-write those two thing son your NN's?  If not, it IS just a "normal" leaflet isn't it?  So it would be logical to expect the same result as a normal leaflet!!

I think you're dead right that you have to catch someone who has the need, but it can also ignite the flame and create a need too, surely

Sometimes because the quantity you deliver is so small it can be many weeks between jobs for them, but for me it is the most cost effective marketing I have ever done.

I am considering spending a day re-delivering.... even though it's been weeks or months since doing the job, I reckon it must be worth a shot to go and do another round of NN's from 6 months ago for example.

I could call it a Neighbour Nudger Nudger :)
Title: Re: Neighbour nudger
Post by: Doctor Carpet (Ret'd) on January 13, 2011, 06:34:54 am
My nudgers always state the name and address of the client for whom I have been cleaning and suggesting they make contact to see the quality of the work.


I could call it a Neighbour Nudger Nudger :)

Jim

I think you should call it your Neighbour Nudger Nudger  ;) ;) instead

In other words a neighbour "Nudger Nudger Wink Wink"

"Say no more"!

(With apologies to Monty Python)

Rog

Title: Re: Neighbour nudger
Post by: Ian Gourlay on January 13, 2011, 11:19:41 am
Best thing is to knock on door with a free bottle of spotter .
Did not like idea of leaving spotter on doorstep