Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Kate2 on January 08, 2011, 04:25:36 pm

Title: All in one
Post by: Kate2 on January 08, 2011, 04:25:36 pm
Service

Been toiling this for a while, not sure what the support would be

Background of myself 20 years cold calling, account chasing, new business

If you were offered a comprehensive package, of cold calling, accounts chasing, software

Would you pay?

Just out of interest


Title: Re: All in one
Post by: Daniel12 on January 08, 2011, 04:51:38 pm
cold calling yes, but do the rest myself
Title: Re: All in one
Post by: Paolo on January 08, 2011, 04:59:44 pm
I am actually looking into employing a Sales Rep at the moment.

I am in the process of putting the figures together but would expect the package to be in the region of £15k basic, car, phone and OTE of about £35k.

But then looking at what you've said, maybe I am better off paying a very competent office type with a salary of about £15k but with smaller OTE.
Title: Re: All in one
Post by: SB Cleaning on January 08, 2011, 05:46:26 pm
cold calling yes, but do the rest myself
like wise
Title: Re: All in one
Post by: concept on January 08, 2011, 05:49:22 pm
Christ, you again?!

Tout for business elsewhere, where people have marketing budgets...not a window cleaners forum!
Title: Re: All in one
Post by: jr windows on January 08, 2011, 06:09:13 pm
I thought you were not doing this kind of work anymore Kate ?
Title: Re: All in one
Post by: lee09 on January 08, 2011, 06:53:24 pm
I thought you were not doing this kind of work anymore Kate ?


She misses us.
 But I agree with concept.
Title: Re: All in one
Post by: Steve CM on January 08, 2011, 07:34:03 pm
Service

Been toiling this for a while, not sure what the support would be

Background of myself 20 years cold calling, account chasing, new business

If you were offered a comprehensive package, of cold calling, accounts chasing, software

Would you pay?

Just out of interest




i would pay but it depends on how much but all the above you have mentined are something i would pay someone to do
Title: Re: All in one
Post by: David Kent @ KentKleen on January 08, 2011, 07:49:24 pm
Im my all in one  ;)
Why pay for someone else  ;)
 :)
Title: Re: All in one
Post by: mikecam on January 08, 2011, 08:08:37 pm
Service

Been toiling this for a while, not sure what the support would be

Background of myself 20 years cold calling, account chasing, new business

If you were offered a comprehensive package, of cold calling, accounts chasing, software

Would you pay?

Just out of interest




Yes.
Title: Re: All in one
Post by: Kate2 on January 08, 2011, 09:03:41 pm
Not really getting you concept ??? with all due respect,
Title: Re: All in one
Post by: David Kent @ KentKleen on January 08, 2011, 09:30:19 pm
I DO CONCEPT  ;D
Title: Re: All in one
Post by: Moderator David@stives on January 08, 2011, 09:37:47 pm
Christ, you again?!

Tout for business elsewhere, where people have marketing budgets...not a window cleaners forum!

Why wouldn't a window cleaner have a marketing budget ?
Title: Re: All in one
Post by: Kate2 on January 09, 2011, 08:22:20 am
Concept, the reason Im asking is based on issues that seem to arise, due to me working for some people on here.  Its only identifying a problem and trying to provide a solution to it, thats all really. 
Title: Re: All in one
Post by: Paolo on January 09, 2011, 08:36:50 am
Morning Kate,

Can you email me at sales@adaptcleaningservices.co.uk  please?

I'd like to chat about a few things.
Title: Re: All in one
Post by: formb on January 09, 2011, 08:37:25 am
Would I pay?

Not without knowing how much I had to pay.

Not straightforward to put a price on it I realise,  but a ballpark maybe?
Title: Re: All in one
Post by: Paul Coleman on January 09, 2011, 08:39:40 am
Christ, you again?!

Tout for business elsewhere, where people have marketing budgets...not a window cleaners forum!

Come on Concept.
She's entitled to ask the question.
I suspect that Kate's biggest problem on here is that window cleaning businesses generally tend to be more about one man bands than most business types - i.e. the guys do most of it for themselves.
I've no use for her service as I stand but I imagine that if I had a load of people working for me it might be useful.

I'm not certain of this but I also suspect that there are differences in marketing a window cleaning business are a bit "non-standard" when comparing marketing of other businesses.  Sure the usual tricks of the trade can apply up to a point but beyond that, it could be overkill. I think our American friend (can't recall his name now) showed that - although that may have been more a difference in culture as in business type.
Although doing things differently to stand out from the crowd does have some merit, I would question how good it is if potential customers are just remembering me as an idiot.

I think window cleaning marketing is more about balance than about being totally over the top as
"Mr Shinycleangleamingbrightpearlycrystalpurityamwaysalesperson" who can talk the talk and whose farts don't smell.  It is as much about an image of being "Mr Veryexperiencedcompetenthonestwhowon'tnickyourtellyorogleintoyourhouse".
 ;D

Sorry.  Just thought I would have a bit of fun with the subject.
Title: Re: All in one
Post by: Kate2 on January 09, 2011, 08:41:19 am
Hi Form B

Im not sure myself in all honesty.

Its only through experience that these issues seem to arise, and if providing a service can make anyones business function more efficiently........
Title: Re: All in one
Post by: concept on January 09, 2011, 09:27:43 am
Just pay the fees like any other advertiser does on here...

I am fed up with people coming on here trying to flog their wares to us without contributing to the running costs of the board, and trying to make money from the back of us.

My point regarding marketing budgets, is, that whilst we all may spend a little on leaflets and google or whatever, the kind of money that involves serious marketing just isn't there.

Say you spend £500 on marketing, how much would you need to see back to see a good return on your money? 2x? 3x? Even just to cover itself, £500 is a lot of work, be it commercial, or domestic,

The majority of people on this board are small businesses, who can't spend serious money on marketing, and do it themselves.

Granted, some on here aren't, and they may be the ones you need to find and contact, but I would do it subtely, or, pay for an advert.

Title: Re: All in one
Post by: Dave Willis on January 09, 2011, 09:28:02 am
I understand where Concept is coming from even if he was a little rude perhaps. The most irritating things these days are cold callers and telesales. Every single day of the week my phone goes off off some foreign numpty on the other end is trying to sell me something. Some of their sales pitches are laughable but all follow the same pattern.
Kate you come across as trying to help us but admit it - your only interest on here is making money?
Because of that some of us get irritated by it. Hope you understand but that's just the way it is.
Title: Re: All in one
Post by: Kate2 on January 09, 2011, 09:33:35 am
No Hydro not at all, I already do telesales for other industries, so im tied up with that.  Im only putting forward a suggestion based on my experiences of what people may need.  Its the same problems that keep arising it seems. 

Its only a service if people wanted to use it, choice really.

Suppose it would be like a business support service and people could choose the level.
Title: Re: All in one
Post by: Paolo on January 09, 2011, 09:33:45 am
Guys,

How do you think companies grow?

They grow by putting themselves out there and marketing. I am not talking about one man bands but as you rightly say, not everyone on here is one of those.

When you started out in business, did you just wait for the phone to ring or did you go "knocking doors"?

Kate asked for an opinion. Yes, you could call it a sales ploy but she may not.
Title: Re: All in one
Post by: dai on January 09, 2011, 09:56:55 am
If you are prepared to pay 5 times the monthly value for work, and Kate can get you good work for say three times value, surely it makes sense to use her service.
If she is prepared to work on a percentage basis, the more you have to pay her, the more your business is growing.
Bottom line is , Can Jane make you money?
Title: Re: All in one
Post by: Dave Willis on January 09, 2011, 10:00:51 am
Who?
Title: Re: All in one
Post by: jr windows on January 09, 2011, 10:14:22 am
Hi Kate,

Why has my question not been answered?

We were all set for you to do tele sales for me, and then I get an email saying you can't do it.

Then, 2 months later you are back on here looking for work?
Title: Re: All in one
Post by: Kate2 on January 09, 2011, 10:23:29 am
JR, no problem will answer that.

I initially never intended to do any calls for anybody.  Then I got a bit bombarded.  Whilst doing the calls, and speaking to people I was working for - same sort of issues kept arising, so that then led me to the thought of maybe offering business support, ie marketing, debt chasing amongst other things.  But I wanted to take a step back, been doing this for 20 years and making 150 calls plus every day day in day out was getting a bit wearing.  I cant do it all on my own, so a bit of a regroup and thoughts about setting up a small call centre.  But I just needed to establish a need for these kind of services.  Been toying with the idea for a little while. 
Title: Re: All in one
Post by: lee09 on January 09, 2011, 10:28:29 am
JR, no problem will answer that.

I initially never intended to do any calls for anybody.  Then I got a bit bombarded.  Whilst doing the calls, and speaking to people I was working for - same sort of issues kept arising, so that then led me to the thought of maybe offering business support, ie marketing, debt chasing amongst other things.  But I wanted to take a step back, been doing this for 20 years and making 150 calls plus every day day in day out was getting a bit wearing.  I cant do it all on my own, so a bit of a regroup and thoughts about setting up a small call centre.  But I just needed to establish a need for these kind of services.  Been toying with the idea for a little while. 


So jr waited for two months and now your back on here and he finds you, for you to tell him why. (after agreeing to do some work for him)

I hope your communication improves for the new venture.

Lee
Title: Re: All in one
Post by: Steve CM on January 09, 2011, 10:36:26 am
JR, no problem will answer that.

I initially never intended to do any calls for anybody.  Then I got a bit bombarded.  Whilst doing the calls, and speaking to people I was working for - same sort of issues kept arising, so that then led me to the thought of maybe offering business support, ie marketing, debt chasing amongst other things.  But I wanted to take a step back, been doing this for 20 years and making 150 calls plus every day day in day out was getting a bit wearing.  I cant do it all on my own, so a bit of a regroup and thoughts about setting up a small call centre.  But I just needed to establish a need for these kind of services.  Been toying with the idea for a little while. 


So jr waited for two months and now your back on here and he finds you, for you to tell him why. (after agreeing to do some work for him)

I hope your communication improves for the new venture.

Lee

didn't i read that she said she emailed him saying she couldn't do it? where does 2 months come into it?
Title: Re: All in one
Post by: Moderator David@stives on January 09, 2011, 10:39:05 am
Hi Kate

welcome back to the Lions den   ;D
Title: Re: All in one
Post by: Steve CM on January 09, 2011, 10:41:02 am
Hi Kate

welcome back to the Lions den   ;D

ain't it just  :)
Title: Re: All in one
Post by: lee09 on January 09, 2011, 10:55:21 am
JR, no problem will answer that.

I initially never intended to do any calls for anybody.  Then I got a bit bombarded.  Whilst doing the calls, and speaking to people I was working for - same sort of issues kept arising, so that then led me to the thought of maybe offering business support, ie marketing, debt chasing amongst other things.  But I wanted to take a step back, been doing this for 20 years and making 150 calls plus every day day in day out was getting a bit wearing.  I cant do it all on my own, so a bit of a regroup and thoughts about setting up a small call centre.  But I just needed to establish a need for these kind of services.  Been toying with the idea for a little while. 


So jr waited for two months and now your back on here and he finds you, for you to tell him why. (after agreeing to do some work for him)

I hope your communication improves for the new venture.

Lee

didn't i read that she said she emailed him saying she couldn't do it? where does 2 months come into it?

Hi Steve,
I read it as jr did not get a reason, just a email and then 2 months later Kate is airing a new venture.
Lee
Title: Re: All in one
Post by: Steve CM on January 09, 2011, 10:59:36 am
from what i read i think she sent an email saying couldn't do it. if it was due to high demand then maybe she could of mentioned that if she didn't but from what i read he got an email ???
Title: Re: All in one
Post by: jr windows on January 09, 2011, 01:05:49 pm
We had sorted out areas, what type of work to target. I thought we had got it all sorted. Then a week later I got an email saying sorry I'm not doing this type of work anymore. I was puzzled. So I spoke to the guy who Kate gets her data off so I could do some calls, and got told the data lists are approx 12 months old, so I didn't bother.
Title: Re: All in one
Post by: Clive McDonald on January 09, 2011, 03:27:42 pm
Of Course Kate can ask the question because it's an interesting topic- something for us to argue about, or debate which is what people do on a forum.Kate comes as being good at what she does.Plus marketing knowledgeable across a number of industries. As we all know being on here can get aggravating, and we can be a tough crowd.My view was and is a little time spent studying george or wcp would be time well spent.


The window cleaning coach(mentioned)- was very entertaining.His business was selling E books, if he could get the core data off us he could then resell it to his fellow yanks(i know canadian).But the coach didn't understand the repeat concept we have in the UK, or the differences WFP make.

Title: Re: All in one
Post by: Kate2 on January 09, 2011, 03:46:19 pm
Thats very kind of you Slump
Title: Re: All in one
Post by: Clive McDonald on January 09, 2011, 04:01:51 pm
And if you think here is hard, they're not exactly all mates together on dragons den either.Jame Caan, had he been on this forum he would have got both barrels off me for one, trying to buy a baby indeed.Seeing the chance in anothers misery more like. He's gone, whatever their terminology is for deleted his account,walked the plank whatever.Bannantyne hadn't spoken to him for a year apparently over a row about being a non dom. Good old Bannatyne, a toughie but a goodie.Would have been nice if one of his fellows had given him the severe tongue thrashing that he so richly deserved at the time though.
Title: Re: All in one
Post by: A & J Owen Window Cleaning on January 09, 2011, 06:06:15 pm
whats the package then kate seems a good sales idea does this involve canvassing too
Title: Re: All in one
Post by: Kate2 on January 09, 2011, 07:55:33 pm
Hi AJ

Im only at the moment doing market research and trying to establish a need.

Without a need, theres no business.

Sorry AJ yes sure there would be canvassing but only commercial
Title: Re: All in one
Post by: Edge Clean on January 10, 2011, 11:11:10 am
Kate,

I have emailed you my contact details, I got an idea i would like to discuss with you.

Tam