Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: drevitt on January 06, 2011, 05:38:56 pm
-
had to laugh at a customer today, been cleaning her windows for over 3 years, never had a problem and today after cleaning i called back to collect my money and she tells me she doesn't want me anymore as she has someone else, she says she thought I wasn't coming back as im late!
I just smiled and said i'm late due to losing a lot of days in december with the snow and then christmas on top. are some people not right in the head???????
anyway rant over, happy new year all :D
-
makes you angry init
-
well shot , probably got some doley ::)
-
i've an idea who will be doing it :-X, everyone else on the street is fine though, good news is this was only worth £7 and yesterday i picked up 3 new ones totalling £35.00, just need to find time to do them as i already have enough customers.
:)
-
Ive missed 2 cleans in an are i do 12miles away.They were fine with me and understood.
-
i lost a custy as i never went back to collect as she was never in (old women) and i use to do her daughters a few doors away, the old women thought i had jacked it in
-
get this evry winter ;)
-
Then on the other had you get a customer like I had a couple of weeks ago, snow on the ground but a clear dry day. "SURELY you aren't going to do them in this????"
You can't win, don't try to work out whats going on in their little minds.
-
had to laugh at a customer today, been cleaning her windows for over 3 years, never had a problem and today after cleaning i called back to collect my money and she tells me she doesn't want me anymore as she has someone else, she says she thought I wasn't coming back as im late!
I just smiled and said i'm late due to losing a lot of days in december with the snow and then christmas on top. are some people not right in the head???????
anyway rant over, happy new year all :D
i lost one exactly the same,missed one month due to weather,he thought i had packed in
theres nowt as queer as folk
-
yeah i know, i just told her to give me a ring when they let her down! will put price up when she does though
:o
-
you'd really go back ::) ???
-
Yeah I do most of the street and it would be good to hear her asking for me to come back. Give it 6 months when she realises what she's lost, Haha. Would you always say no if a customer asked you back after ditching you?
-
I just lost my first moron of the year, she was last cleaned on the 8 Dec, 3 weeks later no payment so my wife sent her a payment reminder, a week later (this week) she emailed me saying she wasnt happy with last clean so didnt pay me (she emited to tell me that but there you go) and asked me to come and reclean them. I replied in email with appologies but with lack of notice that she wasnt happy I couldnt inspect dirty windows 4 weeks after a clean what with the severe weather weve had lately so with appologies asked her to politely pay amount owed and I extended a 25% discount on the next clean (thought that was fair to be honest although that went against the grain to give that much to her) she replied with email saying not acceptable to her please cancel window cleaning , no mention of payment either
Guess its been a hard winter for morons ::)
-
Damn, what a cow. Make sure you ask for that payment owed?
Although, I'd be careful not to annoy her maybe? Need to word it correctly in my opinion.
-
Damn, what a cow. Make sure you ask for that payment owed?
Although, I'd be careful not to annoy her maybe? Need to word it correctly in my opinion.
Yeah like pay up you stupid moron or I'll send the boyz round ;D ;)
-
I got my own back a little bit on one customer who was a messer and I dropped a while back. When getting paid by her neighbour some time later the neighbour said "have you not done over the road yet?"
Just on the spur of the moment I said no, they have got money problems and gave her that nudge nudge sort of look.
Her face was a picture, pure delight but only for a second. Enough to let me know that will be all round the Close in no time. She's the gobby one who wants to know everybody's buisness. Thats why she asked me why I hadn't done over the road in the first place.
-
how much was the house worth
-
she replied with email saying not acceptable to her please cancel window cleaning , no mention of payment either
In a previous life I would've advised slinging a whole load of carpet tacks all over her drive.
I wouldn't do that now though; that would be wrong.
-
had to laugh at a customer today, been cleaning her windows for over 3 years, never had a problem and today after cleaning i called back to collect my money and she tells me she doesn't want me anymore as she has someone else, she says she thought I wasn't coming back as im late!
I just smiled and said i'm late due to losing a lot of days in december with the snow and then christmas on top. are some people not right in the head???????
anyway rant over, happy new year all :D
do you know who the other window cleaner is?
-
yeah pretty sure i know who it is, i'm not the sort who normally takes on customers if they already have a cleaner but this sort of thing makes you think you might as well :o
-
who was it m8,do tell please!
yeah pretty sure i know who it is, i'm not the sort who normally takes on customers if they already have a cleaner but this sort of thing makes you think you might as well :o
-
Yeah I do most of the street and it would be good to hear her asking for me to come back. Give it 6 months when she realises what she's lost, Haha. Would you always say no if a customer asked you back after ditching you?
[/quotenever.. when she says "can u do mine" say sorry duck u canceled me remember...cya ;D
-
another good one today,
rolled up to clean house, last job of the day, new 5 series bmw and 58 plate saab in drive along with merc slk in garage, only £10.00 job
just get set up to start then he comes out and says, "oh they have forcast rain sometime tomorrow so don't want them doing this time, can you call back in two weeks when the weather might be a bit better?"
told him NO, i will come next month, im too busy to be messed around!
went to another job that was due and earned double what they pay anyway and a good christmas tip too.
what is it with some people and a bit of rain?
-
I had an old dear today " can you come back in half an hour we are just about to have lunch",I was only going to do the outsides,
Went back about 2 hours later, did them and got a £5 tip!
Bless them.
-
dont bother going back drevitt, teach em a lesson ;D