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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: A & J Owen Window Cleaning on December 30, 2010, 05:54:11 pm

Title: Really annoyed...cancellation
Post by: A & J Owen Window Cleaning on December 30, 2010, 05:54:11 pm
Just got cancelled by text by someone who has been a 'friend' for literally years.

Apparently needs to save money. Clean was £6.50 every other month. They put on the text that they hoped we didn't mind...  >:( 

Anyone else been cancelled by a friend? I've not replied to the text...yet...
Title: Re: Really annoyed...cancellation
Post by: Nameless Drudge on December 30, 2010, 06:00:18 pm
Be even worse if they smoke
Title: Re: Really annoyed...cancellation
Post by: formb on December 30, 2010, 06:02:33 pm
I avoid doing friends windows.

There is plenty glass out there with less hastle.
Title: Re: Really annoyed...cancellation
Post by: lee_dewing on December 30, 2010, 06:03:13 pm
No, i don't work for friends.

Been fu(ked about  by neighbours before, then dumped, now they don't talk to me :D
Title: Re: Really annoyed...cancellation
Post by: lee09 on December 30, 2010, 06:04:23 pm
Try not to do friends.
I bet that was cheaper than the going rate as well! Don't be cross because if they need to cut back on such a small amount, they could be deeply in the poo
Lee
Title: Re: Really annoyed...cancellation
Post by: landy2 on December 30, 2010, 06:05:33 pm
its the sign of the times i have been do this job for ages and this ending of the year is looking bad i think next year will be tough as all poeples finances are now catching up and the first to go is us then the car then the house
Title: Re: Really annoyed...cancellation
Post by: JoeMax on December 30, 2010, 06:06:08 pm
I don't get this - you expect a friend to stay with you forever?

I imagine they just don't want to do it face to face. Damn, some people end relationships by txt. They're probably just a bit embarrassed - people are short at the moment, especially after Xmas.
Title: Re: Really annoyed...cancellation
Post by: clearlyclean on December 30, 2010, 06:07:07 pm
BIG saving £3.25 a month,ask them if they want a bit of part time work at the weekends as they have fallen on hard times,cleaning your van,sweeping out the garage.Those sort of excuses make me laugh the most and by text as well.as form b says plenty of glass out there
Title: Re: Really annoyed...cancellation
Post by: chopsie on December 30, 2010, 06:07:26 pm
I would not care if i got cancelled by a friend, Its fair enough if they want to save money, That goes for any of my customers, It may only be £6.50, but they are probably cutting back on a lot more of the non essentials. Window cleaning is a luxury, not a necessity, I have a 'friend' who owes me 3 x cleans, total 21 quid, i am not falling out with him over it, Just cleaning has stopped until payment, I should of known better really as he is always crap with money. But he works as a boiler engineer for british gas, so he can owe me a favour  ;)
Title: Re: Really annoyed...cancellation
Post by: A & J Owen Window Cleaning on December 30, 2010, 06:11:45 pm
Agree with not doing friends windows, or neighbours, no more in future.

PS The house was worth a tenner - minimum.
Title: Re: Really annoyed...cancellation
Post by: paul saunders on December 30, 2010, 06:21:43 pm
Why don't you go and see them and beg them to take you back on .............. tell them how desperate you are for their £6.50.  ::) ::)
Title: Re: Really annoyed...cancellation
Post by: Frankybadboy on December 30, 2010, 06:26:55 pm
are you really worried,about losing £6.50 every other mth.

get a life.
Title: Re: Really annoyed...cancellation
Post by: edward1 on December 30, 2010, 06:27:50 pm
 just tell them not to worry about it .and dont you either.

customers cancel all the time for all sorts of reasons .

but i agree with others.i dont do friends neighbors or even houses in my road.
Title: Re: Really annoyed...cancellation
Post by: Paul Coleman on December 30, 2010, 06:31:28 pm
I do a little bit of work for friends but not much.  I do them under totally different conditions from my business though.  Either I do them FOC as and when I feel like it OR, if they are paying, I just tell them to let me know when they want them done and I will fit them in when I can.  We are talking about once or twice a year at most.  That way, silly things like a few bits of glass don't get in the way of friendship.  I have quite a few customers.  I don't have many friends.  I don't use the word friends loosely either.  I'm talking about the sort of people who have let me use their sofa when I was to ill to look after myself properly/collected me from hospital after minor surgery or given me the keys for their house when they were away.  The occasional free window clean for people like that really is no hardship and furthermore, it's not even expected of me.
Years ago someone said to me "If you do something for someone else, expect nothing in return.  That way you don't get hurt."  I've also seen in AA stuff about doing things for others but not getting found out or it doesn't count.
Title: Re: Really annoyed...cancellation
Post by: JoeMax on December 30, 2010, 06:32:21 pm
BIG saving £3.25 a month,ask them if they want a bit of part time work at the weekends as they have fallen on hard times,cleaning your van,sweeping out the garage.Those sort of excuses make me laugh the most and by text as well.as form b says plenty of glass out there

So people that want to save money cannot cancel ANYTHING if it's below a certain amount. Use you head mate - if people want to save they cancel everything that isn't needed... window cleaning, sky subscription, newspapers etc..

If they want to cancel it's there choice. You don't own a customer and they don't owe you a living. Some people... n ::)
Title: Re: Really annoyed...cancellation
Post by: bobby p on December 30, 2010, 06:56:50 pm
i dont reply to any text like that.  sometime them cancelling is a knee jerk reaction to a sudden bill ,penny saving,but sure-as-the-sunrise those windows will be looking bad in the spring sunshine and they could well  be begging you to return. but if your like me ,YOU NEVER LOOK BACK . i learned this with various women,life experiences. NEVER go back
Title: Re: Really annoyed...cancellation
Post by: Matthew Bateman on December 30, 2010, 07:00:35 pm
Just got cancelled by text by someone who has been a 'friend' for literally years.

Apparently needs to save money. Clean was £6.50 every other month. They put on the text that they hoped we didn't mind...  >:( 

Anyone else been cancelled by a friend? I've not replied to the text...yet...

Its 10p a day, what you bothered about?
Title: Re: Really annoyed...cancellation
Post by: JoeMax on December 30, 2010, 07:08:35 pm
Why don't you try and turn a negative into a positive. I doubt it's a PERSONAL ATTACK.

Send him a message back saying "No problems mate. I know how it is. If you push a customer my way I'll bung you a fiver for each one, would really be appreciated!"
Title: Re: Really annoyed...cancellation
Post by: Klean07 on December 30, 2010, 07:15:20 pm
Same as others on here for me I don't do friends houses. They expect something for nothing. My next door neighbour is a plumber and hes always getting collered by the neighbours to have a look at whatever is wrong at theirs houses. I can imagine they expect the work done on the cheap too.
Title: Re: Really annoyed...cancellation
Post by: ronaldo on December 30, 2010, 07:19:19 pm
Same as the other lads dont clean freinds or in my street, infact my nextdoor neighbour has been here 6 years and still thinks i,m a roofer  :o
Title: Re: Really annoyed...cancellation
Post by: A & J Owen Window Cleaning on December 30, 2010, 07:20:16 pm
are you really worried,about losing £6.50 every other mth.

get a life.

The money isn't the point. Friendship should mean something. I've helped them out loads of times and they drop you. The only reason I mentioned the money was how small a sum it actually was. Of course I don't care about £6.50. I haven't replied to the text!
Title: Re: Really annoyed...cancellation
Post by: JoeMax on December 30, 2010, 07:25:37 pm
It sounds pathetic mate - you've helped them so they MUST stay a customer forever!

This is why you shouldn't mix business and pleasure.. you're getting arsey over £6.50.

Putting a friendship at jeopardy.
Title: Re: Really annoyed...cancellation
Post by: chopsie on December 30, 2010, 07:27:20 pm
It sounds pathetic mate - you've helped them so they MUST stay a customer forever!

This is why you shouldn't mix business and pleasure.. you're getting arsey over £6.50.

Putting a friendship at jeopardy.
agreed
Title: Re: Really annoyed...cancellation
Post by: G Griffin on December 30, 2010, 08:38:41 pm
Same as the other lads dont clean freinds or in my street, infact my nextdoor neighbour has been here 6 years and still thinks i,m a roofer  :o

Sounds like they`ve got a slate loose :P.....then they`ll ask you to look at it.....you can`t win.
Title: Re: Really annoyed...cancellation
Post by: davids3511 on December 30, 2010, 10:22:57 pm
are you really worried,about losing £6.50 every other mth.

get a life.

The money isn't the point. Friendship should mean something. I've helped them out loads of times and they drop you. The only reason I mentioned the money was how small a sum it actually was. Of course I don't care about £6.50. I haven't replied to the text!
Jeez, they must be skint if they are dropping you over £6.50 every two months. What kind of friend are you, shouldn't you be more concerned that they are in financial trouble than the fact the had to drop you? Sounds like you aren't looking at things from anything other then your quite selfish (in my opinion) point of view.
Title: Re: Really annoyed...cancellation
Post by: Richard Neal on December 30, 2010, 10:57:31 pm
Id reply " no problem mate give me a ring if you ever need them doing" not worth getting upset about.
Title: Re: Really annoyed...cancellation
Post by: spongebob on December 31, 2010, 12:44:48 am
If you are a real mate then just do them for free and tell them not to worry about the money. I f they really are skint then they'll appreciate it. If they have binned you for someone else then you'll soon find out and can review the friendship.
Title: Re: Really annoyed...cancellation
Post by: bobplum on December 31, 2010, 11:07:41 am
just avoid having friends ;D treat every friend like a customer
Title: Re: Really annoyed...cancellation
Post by: JandS on December 31, 2010, 11:50:42 am
Yes don't do friends unless I'm backed into a corner.
Did 2 carpet cleans for friends last year whilst they
were on holiday and still not been paid by either.

John
Title: Re: Really annoyed...cancellation
Post by: A & J Owen Window Cleaning on December 31, 2010, 01:29:46 pm
afraid some of you lot really are missing the point completely. You don't drop a friend by text - ever.  You pick up the phone and explain things - and we would have done it for nothing as it happens. We do the neighbours anyway and it takes 5 mins wfp.

Also, we did their garden for below market rates 2 years ago because at the time they were skint. They were fully aware that us - along with other window cleaners - are having a tough time because of the weather. I even rang the day before Christmas to say Merry Christmas and sorry for being a bit late - and not a word was said - that was the time to say something!

Incidentally, they are NOT short of money - they managed a foreign holiday 2 weeks ago, which they were happy to brag about! Possibly a bit short because of that - or because of the one they've booked for March - are we getting the picture now?

There is also nothing selfish about expecting to be treated properly, it's called self preservation. The text didn't even include the word sorry for God's sake!

Nothing more to say on the matter anyway. Wish I'd never bothered adding the post!




Title: Re: Really annoyed...cancellation
Post by: formb on December 31, 2010, 01:48:01 pm
I got dropped by a friend/customer a year or so back. The text was sent to the office phone so it was that silly robovoice that explained services were no longer needed.

Saw the Mrs a couple of months ago in Tesco, apparently he buggered off with someone from his work.

Maybe you are not seeing to whole picture...........
Title: Re: Really annoyed...cancellation
Post by: formb on December 31, 2010, 01:54:11 pm
......but what do I know, It's your friend.

You are probably right, the guy is obviously a total C U Next Tuesday and you are better off without him.  ::)
Title: Re: Really annoyed...cancellation
Post by: lee09 on December 31, 2010, 05:10:09 pm
afraid some of you lot really are missing the point completely. You don't drop a friend by text - ever.  You pick up the phone and explain things - and we would have done it for nothing as it happens. We do the neighbours anyway and it takes 5 mins wfp.

Also, we did their garden for below market rates 2 years ago because at the time they were skint. They were fully aware that us - along with other window cleaners - are having a tough time because of the weather. I even rang the day before Christmas to say Merry Christmas and sorry for being a bit late - and not a word was said - that was the time to say something!

Incidentally, they are NOT short of money - they managed a foreign holiday 2 weeks ago, which they were happy to brag about! Possibly a bit short because of that - or because of the one they've booked for March - are we getting the picture now?

There is also nothing selfish about expecting to be treated properly, it's called self preservation. The text didn't even include the word sorry for God's sake!

Nothing more to say on the matter anyway. Wish I'd never bothered adding the post!







Shame all that was not in the first post  ???
Title: Re: Really annoyed...cancellation
Post by: A & J Owen Window Cleaning on December 31, 2010, 05:17:18 pm
afraid some of you lot really are missing the point completely. You don't drop a friend by text - ever.  You pick up the phone and explain things - and we would have done it for nothing as it happens. We do the neighbours anyway and it takes 5 mins wfp.

Also, we did their garden for below market rates 2 years ago because at the time they were skint. They were fully aware that us - along with other window cleaners - are having a tough time because of the weather. I even rang the day before Christmas to say Merry Christmas and sorry for being a bit late - and not a word was said - that was the time to say something!

Incidentally, they are NOT short of money - they managed a foreign holiday 2 weeks ago, which they were happy to brag about! Possibly a bit short because of that - or because of the one they've booked for March - are we getting the picture now?

There is also nothing selfish about expecting to be treated properly, it's called self preservation. The text didn't even include the word sorry for God's sake!

Nothing more to say on the matter anyway. Wish I'd never bothered adding the post!







Shame all that was not in the first post  ???

I think I mistakenly assumed that no one on here would think I would be so pathetic to care about £6.50 other than in these circumstances! Never mind - at least everyone hopefully understands now!
Title: Re: Really annoyed...cancellation
Post by: davids3511 on January 01, 2011, 12:05:52 am
Yeah but not everyone on here actually knows you well enough to decide that without the extra info and we all know there are a few numptys on here. Just look on Ronnies thread and the crap on there to see some of the nutters on this forum.

With the extra info I can see why you might be a bit miffed.