Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Smudger on December 26, 2010, 04:46:42 pm

Title: WCP - info required
Post by: Smudger on December 26, 2010, 04:46:42 pm
Does any1 have the link for WCP on twitter ?

i know it's a b/h but i need to get in touch with them asap.

cheers

Darran
Title: Re: WCP - info required
Post by: dave0123 on December 26, 2010, 05:06:10 pm
Good luck with that - pritty useless i have found in the past trying to get a reply if your luckily enough to get one.. i dont
Title: Re: WCP - info required
Post by: rah on December 26, 2010, 05:44:39 pm
Can you not e-mail via WCP?

We all experience things differently, but to be honest, they have always been very quick to reply to me.

Whats Your problem  ?

Rob.
Title: Re: WCP - info required
Post by: dave0123 on December 26, 2010, 06:08:43 pm
ive emailed from inside the program and ive emailed from the address on there website quite a few times and never got a reply.. gave up in the end.

Title: Re: WCP - info required
Post by: Smudger on December 26, 2010, 06:24:33 pm
We usually get a quick response via email,  but with the ols they may not be online,

for some reason the licence has expired !   >:(

have to be out cleaning Tuesday - so really need WCP to be working  :-X

Darran
Title: Re: WCP - info required
Post by: rah on December 26, 2010, 07:40:31 pm
I've sent a e-mail via WCP asking them to log on to the site as you require there help

Rob.
Title: Re: WCP - info required
Post by: ianhannaford on December 26, 2010, 09:38:07 pm
Hi guys,

I'm not being funny but we don't sit at our computers all day everyday, especially not on boxing day. We both have families and have been spending it with them rather than working today.

I am not in the office today but will sort out darrens problem as soon as I am able to get to my pc.

Ian
Title: Re: WCP - info required
Post by: ianhannaford on December 26, 2010, 09:44:11 pm
Dave0123 - I also don't know what problems you are having and have no recollection of any of your emails? If you email again or post a reply with your problem or number one of us will call you once we start work again
Title: Re: WCP - info required
Post by: BradMonks on December 28, 2010, 01:01:21 pm
Dave0123 - Feel free to forward any emails to me directly at Brad@windowcleanerpro.com and i will be happy to deal with them as soon as possible.

I should also point out that Gold Support members get priority support although Basic support members will always be actioned within the 72 hour response times as per our website information.

Best regards
Brad