Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: bwoofie on December 19, 2010, 10:14:53 pm

Title: So glad that i have got brill understanding customers
Post by: bwoofie on December 19, 2010, 10:14:53 pm

Havent been able to get round to all of them because of the crap weather but all of them said they understand :) Maybe its cos I take time out to have a chat while working and dont try to thrash through a massive round like a robot!! Anyway guys, great forum, great advice, above all else all the work will still be there after the bad weather so Have a bloody good Christmas  ;)

Title: Re: So glad that i have got brill understanding customers
Post by: jr windows on December 19, 2010, 10:43:35 pm

Cheers Bud,
The very best to you too.

Title: Re: So glad that i have got brill understanding customers
Post by: Clive McDonald on December 19, 2010, 10:51:40 pm

I'm in the same boat bwoofie. Cocked up completley just like yourself. Need a good apology letter.

What are you going to say?

Title: Re: So glad that i have got brill understanding customers
Post by: bwoofie on December 20, 2010, 12:56:21 pm

Sorry  ;D ;D

Title: Re: So glad that i have got brill understanding customers
Post by: Paul Coleman on December 20, 2010, 01:48:15 pm

Sorry I made it snow.
I didn't do it to spite you.

Title: Re: So glad that i have got brill understanding customers
Post by: A & J Owen Window Cleaning on December 20, 2010, 02:47:52 pm

Our customers are telling us that it's too dangerous to clean windows round here - which it is.

Calling/texting as many as we can to say sorry - just to be professional.

Title: Re: So glad that i have got brill understanding customers
Post by: Dave Anderson on December 20, 2010, 03:59:09 pm

I just send them this....

Beste klant,

Door de vroege en aanhoudende vrieskou/sneeuwval hebben wij voor vele klanten de wasdatum aan moeten passen. Dit zorgt voor zeer verlate wasbeurten, maar zorgt er tevens voor dat wij op dit moment geen andere mogelijkheid (door tijd- en ruimtegebrek) hebben dan uw wasbeurt naar het volgend jaar te verzetten.  De eerstvolgende wasbeurt die wij u aan kunnen bieden is:  xx/xx/2011.

Zoals u begrijpt is dit niet de manier waarop ik mijn bedrijf wil runnen, maar helaas ben ik gebonden aan de weersomstandigheden (korter daglicht en daarbij de strenge vorst). Deze lijken niet te verbeteren de komende weken.

Ik hoop dat u begrip kunt hebben voor de situatie; ik kan helaas geen controle uitoefenen over het weer. Sorry :-[

We wish you a very happy, warm and prosperous New Year...Dave & Desiree.


Hope this helps... ;D ;D

Title: Re: So glad that i have got brill understanding customers
Post by: Ian101 on December 20, 2010, 04:01:01 pm

might as well be in double dutch  :o