Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: LWC on December 17, 2010, 05:29:49 pm

Title: Its not relavant today
Post by: LWC on December 17, 2010, 05:29:49 pm
11 o clock, snow melting, sun shining, pull up to first house

"can you leave them, its not relavant today"

...cant beat it first thing can ya, really starts your day off well
Title: Re: Its not relavant today
Post by: Tom White on December 17, 2010, 05:30:31 pm
Dump 'em!  ;D
Title: Re: Its not relavant today
Post by: supernova77 on December 17, 2010, 05:38:33 pm
I turned up at a £20 house...

The guy opened the door and said "No thanks - It's too cold for window cleaning today"

I said in reply "It's OK I'm doing them, you can stay in doors in the warm" - He didn't see the funny side  ::)

Went to the next house and got a nice hot coffee and a £20 tip!  :)

Andy
Title: Re: Its not relavant today
Post by: Paul Coleman on December 17, 2010, 05:42:32 pm
I turned up at a £20 house...

The guy opened the door and said "No thanks - It's too cold for window cleaning today"

I said in reply "It's OK I'm doing them, you can stay in doors in the warm" - He didn't see the funny side  ::)

Went to the next house and got a nice hot coffee and a £20 tip!  :)

Andy

Andy.  That's just the sort of response I would have come out with.
When people said "that was quick" (a while after switching to WFP) my response would be "Yes, I'm starting to get good at this".
Title: Re: Its not relavant today
Post by: R W C™ on December 17, 2010, 05:46:54 pm
I could do with a few customers saying "not today" then I might get through all the work...
Title: Re: Its not relavant today
Post by: Paul Coleman on December 17, 2010, 05:53:20 pm
I could do with a few customers saying "not today" then I might get through all the work...

Indeed, but it would be nice if they didn't wait until you had driven there in treacherous conditions.
Title: Re: Its not relavant today
Post by: LWC on December 17, 2010, 05:58:22 pm
I could do with a few customers saying "not today" then I might get through all the work...

Indeed, but it would be nice if they didn't wait until you had driven there in treacherous conditions.

Dam right, this place is about 25 min drive away, and i was like oh great, but everyone else was dead sound.
Title: Re: Its not relavant today
Post by: Gav Camm lammy 283 on December 17, 2010, 08:53:50 pm
sack him give it me lol ;D ;D ;D
Title: Re: Its not relavant today
Post by: LWC on December 17, 2010, 11:28:59 pm
Was a woman! And shes usually really nice!

I was chatting to a bloke, yes a bloke after about this and he sais "you offer and all year round service, cant exaclty turn you away"

If only they were all like this!
Title: Re: Its not relavant today
Post by: Crystal-clear on December 17, 2010, 11:49:56 pm
haha ye lovely way to start the day  ;D

Title: Re: Its not relavant today
Post by: Gav Camm lammy 283 on December 18, 2010, 12:55:36 am
so i need they detasils  ;D ;D ;D
let me at it  ;D ;D
Title: Re: Its not relavant today
Post by: lee_dewing on December 18, 2010, 10:58:02 am
Sensai LWC
will you dump this custy or keep?

Just curious, i'd keep, begrudgingly :D, maybe put up a £1 next clean ;)
Title: Re: Its not relavant today
Post by: LWC on December 18, 2010, 11:19:46 am
Begrudgingly i think ill keep.

I looked pretty ticked off tho, i just went right yeh ok, picked stuff up and left. Might be a bit awkward next time i go.

When i next get my electric bill ill tell them its not relevant to bill me today.
Title: Re: Its not relavant today
Post by: lee_dewing on December 18, 2010, 12:13:34 pm
LWC
Only other thing you can do is miss em out, when they eventually ask you why you haven't been doing their windows you could tell em in the politest way possible why.

i.e:"I am happy to be your window cleaner as long; as you understand I can not afford to be turned away"

I think this is how i will be doing things more in 2011
Fed up with messer's
Thought about sending letters to not todays; don't think this is worth all the bother and would probably wind custy's up. (who does he think he is, just a bl00dy window cleaner ::))

Think missing em out, shows you are not bothered if you do it or not; and when asked why you've not been back; a polite and firm answer could leave the door open.

Have done this before in past, kept some and lost some :D
lee
Title: Re: Its not relavant today
Post by: lee_dewing on December 18, 2010, 12:18:38 pm
Or charge custy 50% more next clean as windows that much dirtier (or double ;D).
Title: Re: Its not relavant today
Post by: lee_dewing on December 18, 2010, 03:06:26 pm
LWC,

I like the price estimator on your website, where did you get it?

And how do you charge for the various windows, i.e bays, flat windows, french doors etc.

Have tried to make a formula but seems to complicate when i price, i just look and say what i feel it's worth i.e 3 bed semi £13.

thanks lee