Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: easygrooove on November 13, 2010, 02:25:45 pm

Title: Do you run a referral scheme?
Post by: easygrooove on November 13, 2010, 02:25:45 pm
Hello,

I offer my customers a free clean, or a bottle of wine for each customer they send me *friends and family etc*

If i catch the customer in when i do their clean, i include a mention of the scheme as part of the usual chat i have with each customer. Haven't scored any new customers just yet, but i only started a week or so ago so i guess it takes a while for customers to chat to their family. Im hoping it proves to be a fairly cheap way of getting 1 or 2 new customers a month, and hopefully as i get more customers, it should produce some sort of snowball effect?

do you do anything similar? Do you mind sharing?

Hope you are having a good weekend.
Title: Re: Do you run a referral scheme?
Post by: darren clarke on November 13, 2010, 02:32:38 pm
i offer a free clean for every new custy they get me,  had a few off it but not relly pushed it,  but am going to get new "your windows have been cleaned" leafets  with online payments and all the other services i offer
Title: Re: Do you run a referral scheme?
Post by: Steven Ternent on November 13, 2010, 02:49:57 pm
Yes!
I offer a percentage £5 minimum and insist that the New customer is a regular customer not a “one off”

The reason I do this is because your customer could be a £50 and your new/referral could be only £5, could end up doing a lot of cleaning for little money.   ;)
Title: Re: Do you run a referral scheme?
Post by: David Kent @ KentKleen on November 13, 2010, 04:52:14 pm
IMO dont offer free cleans!!!!
Offer a free bottle of wine.
Cheaper than a free clean and its amazing what people will do for a bottle!!!!!
one customer of mine has given me 15 referrals all regular customers now. He loves his wine!
Just make sure you do a good job on everyones windows!!
Title: Re: Do you run a referral scheme?
Post by: Alex Allen on November 13, 2010, 06:31:23 pm
yep a bottle of (cheap) wine
Title: Re: Do you run a referral scheme?
Post by: ant french on November 13, 2010, 09:00:04 pm
im clever on my flyer i have refer friend of family member and get 10% off each clean as long as they stay a custy. best bit is i over price by 10% and then take it off so i gained  ;D ;D ;D ;D ;D  tried the wine thing but never picked up  :-[
Title: Re: Do you run a referral scheme?
Post by: windiewasher on November 13, 2010, 09:34:20 pm
thought you only started about 3 days ago!
im clever on my flyer i have refer friend of family member and get 10% off each clean as long as they stay a custy. best bit is i over price by 10% and then take it off so i gained  ;D ;D ;D ;D ;D  tried the wine thing but never picked up  :-[
Title: Re: Do you run a referral scheme?
Post by: ant french on November 13, 2010, 09:52:39 pm
getting custys a few weeks b4, i wanted to have a few custys so i could put them all on one journey. but turned out i had custys all over the shop and some had 20 miles between each other. looking at signwriting i heard thats prob the best way of getting work in. ;D ;D
i collect my van tomorrow so this week coming up is a busy one. ;)
Title: Re: Do you run a referral scheme?
Post by: Clive McDonald on November 13, 2010, 10:18:52 pm
Grrrr, hrrrmph,f@@@@,b@@@@@@s, :-X
Title: Re: Do you run a referral scheme?
Post by: poleman on November 14, 2010, 01:37:55 am
try this...works for us...
Title: Re: Do you run a referral scheme?
Post by: Steven Ternent on November 18, 2010, 10:18:28 am
I like it! 8)

Can I adapt and use it?
 ;)
Title: Re: Do you run a referral scheme?
Post by: formb on November 18, 2010, 10:48:20 am
Free cleans?


Screw that.
Title: Re: Do you run a referral scheme?
Post by: mikecam on November 18, 2010, 08:25:34 pm
Hello,

I offer my customers a free clean, or a bottle of wine for each customer they send me *friends and family etc*

If i catch the customer in when i do their clean, i include a mention of the scheme as part of the usual chat i have with each customer. Haven't scored any new customers just yet, but i only started a week or so ago so i guess it takes a while for customers to chat to their family. Im hoping it proves to be a fairly cheap way of getting 1 or 2 new customers a month, and hopefully as i get more customers, it should produce some sort of snowball effect?

do you do anything similar? Do you mind sharing?

Hope you are having a good weekend.

I have a refferal scheme going, mines a bit different. Here's how mine works.........
You happy with the job and you like it?
Custy  Yeah !
Well i may not be able to do it much longer unless i get a few more customers here as its not worth my while. Maybe you could have a word with some of your neighbours who are never in when i knock?

Beats the poop out of free cleans and wine anyday !!!!