Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: slioch on November 10, 2010, 08:21:31 pm

Title: Bait and Switch
Post by: slioch on November 10, 2010, 08:21:31 pm: I have just had a call (8.00PM) from a company (I could name names - do we do that?) on my business line offering to clean my lounge carpet for £8.99.

I took the opportunity to ask what machine would be used (they didn't know), what solutions (they didn't know) and the usual sort of questions a pro cleaner would be interested in. I asked them how they could operate such low prices and I think they worked out they were barking up the wrong tree.

Of all the times of year to be resorting to telesales, November seems odd to me. I am choc-a-block at the moment and I am turning down work.
Title: Re: Bait and Switch
Post by: jasonl on November 10, 2010, 08:24:26 pm: See the watchdog thread , it was enterprise , they operate on telesales all the time.
Title: Re: Bait and Switch
Post by: slioch on November 10, 2010, 08:27:33 pm: Jason - spot on.
Title: Re: Bait and Switch
Post by: Neil Williams on November 10, 2010, 09:38:41 pm: Would it be unethical to put an add in local papers with....
Get your carpet cleaned by a professional
But don't use a company currently cold calling your area with prices at £8.99 because they will charge you much more than you expect.

Ring me and I'll string them along until they turn up and then just turn them away.
Title: Re: Bait and Switch
Post by: slioch on November 10, 2010, 09:47:49 pm: I was tempted to do that Neil but I would be cutting off my nose to spite my face.
Title: Re: Bait and Switch
Post by: Neil Williams on November 10, 2010, 10:06:29 pm: Quote from: slioch on November 10, 2010, 09:47:49 pm
but I would be cutting off my nose to spite my face.

That'll be me too.
I saw one of their vans returning to the hive the other day on the Basingstoke - Alton road. To say 'If I'd noticed it earlier I would have swerved to cause them off the road' would be an under statement.
Title: Re: Bait and Switch
Post by: Matt Seymour on November 10, 2010, 11:24:33 pm: I can't believe these crooks are still using the same bait and switch tactics less than a week after they were told face to face that it is ILLEGAL!

I really hope they get prosecuted for this.
Title: Re: Bait and Switch
Post by: wynne jones on November 10, 2010, 11:30:44 pm: These guys must laugh at us mugs, being honest and there are so many CC struggling, even considering ovens!
Title: Re: Bait and Switch
Post by: garyj on November 10, 2010, 11:31:09 pm: Saw them on the 303 yesterday so still around Andover as well.

Telesales works then!
Title: Re: Bait and Switch
Post by: derek west on November 10, 2010, 11:35:09 pm: the fact that they actually do an £8.99 clean means its not illegal. don't believe everything you hear on watchdog, they basically do what all the people on the show do, make it sound more interesting than it actually is. its called ratings.

it is immoral though, all though no more immoral than upselling protector on a poly.
Title: Re: Bait and Switch
Post by: wynne jones on November 11, 2010, 12:41:59 am: When is he going to go after Fred The Shred and all the other criminals in the city?

Why didn't the students go after him today and push his windows in?
Title: Re: Bait and Switch
Post by: Steve Weatherley on November 15, 2010, 07:27:59 am: d - the bait and switch tactics they use are now outlawed and have been since 2008 - according to the watchdog programme ;)