Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Chris Cottrell on November 07, 2010, 10:00:57 pm

Title: RO Man
Post by: Chris Cottrell on November 07, 2010, 10:00:57 pm
after their recent hiccup has everything been sorted out with them , I was thinking of ordering some things from them, just want to check that they were all up and running again
Title: Re: RO Man
Post by: Chris Cottrell on November 08, 2010, 10:50:45 pm
bump
Title: Re: RO Man
Post by: steven ainger on November 08, 2010, 11:02:24 pm
i ordered a 100 gpd upgrade from them a few months back, and it turned up fine.
when i fitted it to my existing 200 gpd ro, the new membrane was reading about 28 out which is not correct.
 i then emailed ro-man who said it may be a faulty check valve and would send me one, they didnt.
 i found another check valve at home and fitted it and the reading was still the same, so emailed them again, a couple of times, and they never returned the message !!!
 so make your own mind up, i know i wont be using them again..
Title: Re: RO Man
Post by: andyjm1 on November 09, 2010, 08:36:41 am
Ordered some bits the other day, they arrived very quickly, never had a problem with them.  :)
Title: Re: RO Man
Post by: s.hughes on November 09, 2010, 08:39:05 am
didnt know they were back in business
Title: Re: RO Man
Post by: Rayleigh Window Cleaning Services on November 09, 2010, 09:18:14 am
Have just received some bits, no problem at all, also E-Mailed Roy and he got back to me straight away. Top service in my book,  ;D
Title: Re: RO Man
Post by: dd on November 09, 2010, 09:49:23 am
i ordered a 100 gpd upgrade from them a few months back, and it turned up fine.
when i fitted it to my existing 200 gpd ro, the new membrane was reading about 28 out which is not correct.
 i then emailed ro-man who said it may be a faulty check valve and would send me one, they didnt.
 i found another check valve at home and fitted it and the reading was still the same, so emailed them again, a couple of times, and they never returned the message !!!
 so make your own mind up, i know i wont be using them again..
This happened to me with a ro-man system i got from cleaningspot 2 years ago. Turned out to be 2 faulty membranes (it was explained they have a shelf life in storage and should not be stored more than 6 months as they start to break down).

I contacted ro-man directly and they sent me out 2 new membranes and system has worked perfect ever since. This was the "old" ro-man but thought it may explain your problem.