Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Chris Cottrell on November 07, 2010, 10:00:57 pm
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after their recent hiccup has everything been sorted out with them , I was thinking of ordering some things from them, just want to check that they were all up and running again
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bump
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i ordered a 100 gpd upgrade from them a few months back, and it turned up fine.
when i fitted it to my existing 200 gpd ro, the new membrane was reading about 28 out which is not correct.
i then emailed ro-man who said it may be a faulty check valve and would send me one, they didnt.
i found another check valve at home and fitted it and the reading was still the same, so emailed them again, a couple of times, and they never returned the message !!!
so make your own mind up, i know i wont be using them again..
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Ordered some bits the other day, they arrived very quickly, never had a problem with them. :)
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didnt know they were back in business
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Have just received some bits, no problem at all, also E-Mailed Roy and he got back to me straight away. Top service in my book, ;D
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i ordered a 100 gpd upgrade from them a few months back, and it turned up fine.
when i fitted it to my existing 200 gpd ro, the new membrane was reading about 28 out which is not correct.
i then emailed ro-man who said it may be a faulty check valve and would send me one, they didnt.
i found another check valve at home and fitted it and the reading was still the same, so emailed them again, a couple of times, and they never returned the message !!!
so make your own mind up, i know i wont be using them again..
This happened to me with a ro-man system i got from cleaningspot 2 years ago. Turned out to be 2 faulty membranes (it was explained they have a shelf life in storage and should not be stored more than 6 months as they start to break down).
I contacted ro-man directly and they sent me out 2 new membranes and system has worked perfect ever since. This was the "old" ro-man but thought it may explain your problem.