Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Crystal-clear on November 06, 2010, 12:53:56 am

Title: why am I scared to pole downs?
Post by: Crystal-clear on November 06, 2010, 12:53:56 am
Particularly self cleaning glass (or the glass that the water goes down in little rivers)

its strange cos upstairs its pole or nothing. But downs i get worried in case there is a bead ,or if the water goes down in a sheet il normally pole it but not always! .
wooden frames ill always trad downs, its just i feel bad walking away from a house that might have a bead on the downstairs as i could have traded it and made sure.

And its true most self cleaning glass never seem to come out very good ;
then again sometimes they do,
i got a bit brave today and poled a few ,more downs then i normally do but still i find my self walking to the van pulling out the trad kit slowing me down. but all that goes in my head is well at least i make sure ill keep the work, cos i know at least the downs will end up nice.

I really wana be full pole, i guess i need some reassurance



Title: Re: why am I scared to pole downs?
Post by: darren clarke on November 06, 2010, 07:24:43 am
u r not 100% convienced wfp will work, or u are scared that u will lose custy,  go out   dont take the trad gear and then u r forced to wfp the down stairs,

thing that makes me laugh about wfp upstairs and trad downstairs is u might as well say to the custy wfp is good, but not for the windows u actually check
Title: Re: why am I scared to pole downs?
Post by: Perfect Windows on November 06, 2010, 07:27:16 am
I really wana be full pole, i guess i need some reassurance

Create a slip that says "Just a reminder, if any windows come up less than perfect give me a call and I'll pop back to reclean them".

Pole all the windows, drop off the note and I suspect you'll get no calls.  If you do, thank your customers for letting you know.

At the end of a full cycle you'll know that when they are dry the windows are good enough for your customers.

Vin
Title: Re: why am I scared to pole downs?
Post by: G Griffin on November 06, 2010, 07:30:34 am
u r not 100% convienced wfp will work, or u are scared that u will lose custy,  go out   dont take the trad gear and then u r forced to wfp the down stairs,

thing that makes me laugh about wfp upstairs and trad downstairs is u might as well say to the custy wfp is good, but not for the windows u actually check
 
Not necessarily;lack of water could be a factor.
Title: Re: why am I scared to pole downs?
Post by: darren clarke on November 06, 2010, 07:40:52 am
u r not 100% convienced wfp will work, or u are scared that u will lose custy,  go out   dont take the trad gear and then u r forced to wfp the down stairs,

thing that makes me laugh about wfp upstairs and trad downstairs is u might as well say to the custy wfp is good, but not for the windows u actually check

Not necessarily;lack of water could be a factor.


could be  but got feeling from thread, that isnt the case,
Title: Re: why am I scared to pole downs?
Post by: G Griffin on November 06, 2010, 07:57:29 am
u r not 100% convienced wfp will work, or u are scared that u will lose custy,  go out   dont take the trad gear and then u r forced to wfp the down stairs,

thing that makes me laugh about wfp upstairs and trad downstairs is u might as well say to the custy wfp is good, but not for the windows u actually check

Not necessarily;lack of water could be a factor.


could be  but got feeling from thread, that isnt the case,

I think you`re right in this case but I meant more in general. Tradding downstairs doesn`t always mean you don`t trust wfp completely.
Title: Re: why am I scared to pole downs?
Post by: dazmond on November 06, 2010, 08:15:11 am
i initially had my doubts about wfpoling ground floors but now i would say i wfp 70% of em now.the others either have very tight access,water issue(from custies point of view)or old wooden/oxidised windows so i trad them.
no problem chopping and changing from wfp to trad if you have you belt on with a bottle(no need to carry the bucket or go back to the van).

after the first couple of cleans theyll be fine!i did make a mess of some though early days!now they come up perfect most of the time.of course i still get the odd run and a bit of light spotting now and again but thats the nature of wfp!! ;D ;D


dazmond
Title: Re: why am I scared to pole downs?
Post by: cat9921 on November 06, 2010, 09:39:18 am
Particularly self cleaning glass (or the glass that the water goes down in little rivers)

its strange cos upstairs its pole or nothing. But downs i get worried in case there is a bead ,or if the water goes down in a sheet il normally pole it but not always! .
wooden frames ill always trad downs, its just i feel bad walking away from a house that might have a bead on the downstairs as i could have traded it and made sure.

And its true most self cleaning glass never seem to come out very good ;
then again sometimes they do,
i got a bit brave today and poled a few ,more downs then i normally do but still i find my self walking to the van pulling out the trad kit slowing me down. but all that goes in my head is well at least i make sure ill keep the work, cos i know at least the downs will end up nice.

I really wana be full pole, i guess i need some reassurance





Sounds like to me that you still have no confidence in WFP .. the reason you like cleaning top windows is that the window is further a way so if there is light spotting you cannot see it  ::)

a lot of trad window cleaners think we clean a window walk away and hope that it drys OK ... what they forget is that we can come back and check the work and know if the window is good or not  ;)


This is what you need to do  ::) clean the window then check the work after it has dryed ... If the window is OK then brilliant if not then you know and you have the choice on that window to go over them trad or try to WFP them  ;)

One last thing if you know how your window takes to wfp this is how you get confidant in it and you will know which are OK and which need a different approach

Adders
Title: Re: why am I scared to pole downs?
Post by: gavin pedley on November 06, 2010, 10:02:15 am
The window that bead rather than sheet are a bit of a pain and at times do leave you wondering if the will be ok.

I usually state to all custys that they may notice the odd dirty bead but assure them that this is usually due to it being the first time i have cleaned them and that once cleaned a couple of times they will be perfect, i have never had any complaints regarding this so assume they come up ok.

Sometimes you just have to be brave, be sure you have rinsed plenty and you ill most likely find custys will be happy with the results
Title: Re: why am I scared to pole downs?
Post by: [GQC] Tim on November 06, 2010, 10:04:00 am
Particularly self cleaning glass (or the glass that the water goes down in little rivers)

its strange cos upstairs its pole or nothing. But downs i get worried in case there is a bead ,or if the water goes down in a sheet il normally pole it but not always! .
wooden frames ill always trad downs, its just i feel bad walking away from a house that might have a bead on the downstairs as i could have traded it and made sure.

And its true most self cleaning glass never seem to come out very good ;
then again sometimes they do,
i got a bit brave today and poled a few ,more downs then i normally do but still i find my self walking to the van pulling out the trad kit slowing me down. but all that goes in my head is well at least i make sure ill keep the work, cos i know at least the downs will end up nice.

I really wana be full pole, i guess i need some reassurance





Yes it's down to confidence. When you are still at that level, nothing will boost your confidence more then actually inspecting your work after you have done them. Will you see spots? Yes you will, but that just means that your technique needs refining. Practice makes perfect. Don't let it get you down.

Self cleaning glass is not just beading glass, just to point that out. The main two types of glass you will find are hydrophobic and hydrophillic ie. beading or sheeting. Self cleaning glass has those properties, but still a different type all together. I found is that beading glass if done properly has a higher chance of coming up well then sheeting. You just need to slightly slow down on the rinse, make sure you rinse every bit of the window. Dirt usually flies down the window when washing it.


Quote
I usually state to all custys that they may notice the odd dirty bead but assure them that this is usually due to it being the first time i have cleaned them and that once cleaned a couple of times they will be perfect

If there is a dirty spot on the window, something went wrong during the clean, either a drip from the top frame or gasket, or not rinsed/scrubbed enough. Unless a window has been poorly maintained and the glass has degraded, ie dirt has etched in the window, a window on a first clean should come up well.
Title: Re: why am I scared to pole downs?
Post by: gavin pedley on November 06, 2010, 10:13:40 am
Yes they do come up fine on first cleans for me but just to cover myself i explain it may take up to to cleans. Never had any complaints so i can assume that they all come up perfect.
Title: Re: why am I scared to pole downs?
Post by: [GQC] Tim on November 06, 2010, 10:17:07 am
Yes they do come up fine on first cleans for me but just to cover myself i explain it may take up to to cleans. Never had any complaints so i can assume that they all come up perfect.

Sounds reasonable, I used to have that in my explanation letter to customers, but then removed it because 99% of my first cleans come up virtually spotless anyway. :)
Title: Re: why am I scared to pole downs?
Post by: clearlyclean on November 06, 2010, 12:49:03 pm
Had a part of my round that i changed last month to WFP,2 or 3 werent really convinced that WFP would work.Due again this week and one said he didnt notice any differences and another said when they dried she was amazed to the results Better finish.It has boosted my confidence hearing customers that are sceptical completely won over. ;D
Title: Re: why am I scared to pole downs?
Post by: Crystal-clear on November 06, 2010, 05:46:02 pm
Thanks for all the feedback,
i got no problems with the sheeting glass
So basically with the beading glass rinse it slowly from top to bottom? ,and make sure the top frames and middle frames are clean of course.

And you guys think the results should be good?
Is it a case of filtering the customers who not happy getting there full house poled?

I think some customers stay with me when i trad downs they seem to look distressed when im holding the pole but when i put it down get my trad kit on they start smiling then they get them selfs a cup of tea and relax,as if to say well at least he is doing the downs properly..

maybe if i become really busy and i start to pole downs i guess gettin a few drop out wont matter as it is a numbers game right?

i guess as long as i know the best way on the beading glass ie lots of rinsing right? and just pole 100% and as i said make sure i get the technique right which i think someone said rinse the glass lots lots of scrubing and if people drop out thats just part of the process? cos the way i need to think is its a 15 min job full pole or a 25 min job trad downs.

so thats 4 houses an hour or 2.5 i would prefer 4 house an hour

Title: Re: why am I scared to pole downs?
Post by: Crystal-clear on November 06, 2010, 05:52:10 pm
u r not 100% convienced wfp will work, or u are scared that u will lose custy,  go out   dont take the trad gear and then u r forced to wfp the down stairs,

thing that makes me laugh about wfp upstairs and trad downstairs is u might as well say to the custy wfp is good, but not for the windows u actually check

yea it does look like that (apart from the guys that wana save water) they do ask me why i explain about HSE and say that i am saving water on the downs and explain that both methods work the same the white lie is that i have plenty of water for a days work the truth is bit worryed to pole the lot
Title: Re: why am I scared to pole downs?
Post by: dazmond on November 06, 2010, 05:56:44 pm
whether beading or sheeting i find they both come up great most of the time!!just make sure you rinse well(off the glass)


its all in your head mate.your custies will soon get used to you poling the ground floors and when they see the results most will be very happy indeed!! ;) ;D ;D



dazmond
Title: Re: why am I scared to pole downs?
Post by: mileslake on November 06, 2010, 08:10:26 pm
With the greatest of respect it is because you have no bottle. If WFP is good for tops it is good for down.
Title: Re: why am I scared to pole downs?
Post by: Gav Camm lammy 283 on November 06, 2010, 10:09:49 pm
just pole em end ov  ;)
Title: Re: why am I scared to pole downs?
Post by: Alex Allen on November 07, 2010, 10:51:16 am
Particularly self cleaning glass (or the glass that the water goes down in little rivers)

its strange cos upstairs its pole or nothing. But downs i get worried in case there is a bead ,or if the water goes down in a sheet il normally pole it but not always! .
wooden frames ill always trad downs, its just i feel bad walking away from a house that might have a bead on the downstairs as i could have traded it and made sure.

And its true most self cleaning glass never seem to come out very good ;
then again sometimes they do,
i got a bit brave today and poled a few ,more downs then i normally do but still i find my self walking to the van pulling out the trad kit slowing me down. but all that goes in my head is well at least i make sure ill keep the work, cos i know at least the downs will end up nice.

I really wana be full pole, i guess i need some reassurance





stop worrying mate just get on and clean
glass will differ but on the whole that wont make much difference to the job
remember to ask your customers sometimes if they are happy with the service