Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: md_cleaning on November 01, 2010, 07:54:54 pm

Title: BT web site rip off
Post by: md_cleaning on November 01, 2010, 07:54:54 pm
I got a standard web siTE with my phonebook advert and got what I was told www.harrogatecarpetcleaning.co.uk, then I got a call from BT saying they were doing an offer and I could get a all singing all dancing websight, that they would run and update, this one is www.carpetcleaningharrogate.co.uk apart from a better pictures and thats saying something, ehen I complained 4 months ago asking for a refund they said they'd look into it and still nothing, I pay £54 a month for that crap, am tempted to stop payment, when I ring they just fob me off saying they're investigating, any suggestions?
Dave
Title: Re: bt web sight rip off
Post by: Paul Heath on November 01, 2010, 09:37:35 pm
Stop paying them, they will then chase you...    BT is a complete rip off
Title: Re: bt web sight rip off
Post by: md_cleaning on November 01, 2010, 10:07:47 pm
Am sorry it's come to that Paul, but feel I've been left with no choice, wiil not be advertising with them next year at all after this, hope I've saved some others the same trouble, "DON'T USE BT"
Title: Re: bt web sight rip off
Post by: markpowell on November 02, 2010, 08:45:35 am
Stop payment immediately and they will contact you within a couple weeks.
Then hopefully it will be in there interest to sort it out not yours
Mark
Title: Re: BT web site rip off
Post by: ianharper on November 02, 2010, 08:45:57 pm
Dave

do you own the URL on the first site? if not dont spend any more time or money promoting it.

respect

Ian Harper
Title: Re: BT web site rip off
Post by: garry22 on November 03, 2010, 01:19:09 pm
WHOIS says that Dave owns the URL so that should be OK.
Title: Re: BT web site rip off
Post by: Adam P on November 03, 2010, 03:21:49 pm
guess you got it sorted as the site has a holding page now? £50 per month is crazy for a template they must be making a fortune for doing bugger all with the sites. i wonder what else you get for the £50
Title: Re: BT web site rip off
Post by: md_cleaning on November 04, 2010, 02:18:06 pm
I've not got it sorted yet but they won't be hgetting any more money from me, after following everyones advice, thanks for that.
Dave
Title: Re: BT web site rip off
Post by: john aitken on November 07, 2010, 06:14:47 pm
I got a standard web siTE with my phonebook advert and got what I was told www.harrogatecarpetcleaning.co.uk, then I got a call from BT saying they were doing an offer and I could get a all singing all dancing websight, that they would run and update, this one is www.carpetcleaningharrogate.co.uk apart from a better pictures and thats saying something, ehen I complained 4 months ago asking for a refund they said they'd look into it and still nothing, I pay £54 a month for that crap, am tempted to stop payment, when I ring they just fob me off saying they're investigating, any suggestions?
Dave

hi they did the same to me [kept putting me off ]  so i asked my man at fsb  he said put  it in writing that you want a refund   i did and they rang me up i said it was  crap  and to stop it    this they did   mind you i think it had some thing to do with the fsb  best thing i ever did  good luck
Title: Re: BT web site rip off
Post by: Ian Gourlay on November 08, 2010, 09:08:51 am
Did you not get to see it or a similar site before it went live?

I would want to know what I am buying

You can get some good sites for £600 design fee.

Title: Re: BT web site rip off
Post by: Alex Allen on November 08, 2010, 01:22:43 pm
dont ever trust BT