Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Lee GLS on October 28, 2010, 03:01:26 pm

Title: Feedback
Post by: Lee GLS on October 28, 2010, 03:01:26 pm
First week of wfp, it has been going ok. Had a house on Monday let them know that we are using a new system, did the frames first then went back and did the glass. The customer asked to send money as his wife pays, I received the cheque today with a note, it wasn't so much of a complaint but more like feedback she said.

Just to let you know windows came up of but there were 3 runs on patio doors, couple on kitchen and some on front bay window.


Now is this just part and parcel of first cleans or have I not done a proper job. I rinsed thourghly after cleaning frames and glass. Am worried that all the houses I have done this week will be the same
Title: Re: Feedback
Post by: darren clarke on October 28, 2010, 03:05:57 pm
its becasue it was a first clean, thats all   go back and redo them, as a good will gesture and it will make it easier next time
Title: Re: Feedback
Post by: SB Cleaning on October 28, 2010, 03:15:21 pm
its becasue it was a first clean, thats all   go back and redo them, as a good will gesture and it will make it easier next time
Scrub,rinse,scrub,rinse,scrub,rinse especially the top frame and there will be no complaints i make sure i use plenty of water on 1st cleans and i have had no problems ;)
Title: Re: Feedback
Post by: Ian101 on October 28, 2010, 03:46:00 pm
its becasue it was a first clean, thats all   go back and redo them, as a good will gesture and it will make it easier next time
Scrub,rinse,scrub,rinse,scrub,rinse especially the top frame and there will be no complaints i make sure i use plenty of water on 1st cleans and i have had no problems ;)

How long pice of string type of question but how much is plenty ?? 3 bed semi for example
Title: Re: Feedback
Post by: JSMC on October 28, 2010, 04:08:37 pm
its becasue it was a first clean, thats all   go back and redo them, as a good will gesture and it will make it easier next time
Scrub,rinse,scrub,rinse,scrub,rinse especially the top frame and there will be no complaints i make sure i use plenty of water on 1st cleans and i have had no problems ;)

How long pice of string type of question but how much is plenty ?? 3 bed semi for example

twice the length from the middle to the end
Title: Re: Feedback
Post by: Lee GLS on October 28, 2010, 04:50:55 pm
its becasue it was a first clean, thats all   go back and redo them, as a good will gesture and it will make it easier next time
Scrub,rinse,scrub,rinse,scrub,rinse especially the top frame and there will be no complaints i make sure i use plenty of water on 1st cleans and i have had no problems ;)

I did that but there were still runs hope tilt won't be a problem on the next clean
Title: Re: Feedback
Post by: SB Cleaning on October 28, 2010, 05:10:02 pm
its becasue it was a first clean, thats all   go back and redo them, as a good will gesture and it will make it easier next time
Scrub,rinse,scrub,rinse,scrub,rinse especially the top frame and there will be no complaints i make sure i use plenty of water on 1st cleans and i have had no problems ;)

How long pice of string type of question but how much is plenty ?? 3 bed semi for example
I would probably get through 100 litres
Title: Re: Feedback
Post by: ian1972 on October 28, 2010, 06:03:21 pm
First cleans clean frame and window together rinse off go round whole house doing the same then wen finished go bk round and do all glass staying off frames,scrub rinse rinse rinse