Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Perfect Windows on October 20, 2010, 05:51:24 pm
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So, I had a response from my recent big leaflet drop.
Guy emailed me telling me that no-one had been able to do his windows to his satisfaction. Went to see him and realised I was talking to someone mildly obsessive. No sense of humour whatsoever. No empathy whatsoever. No interest in the fact that we'd both worked for the same company at the same time several years ago. Just a desire to get his windows done.
Against my better judgment I went and did them. I didn't enjoy it at all; I was concentrating too hard on getting the job utterly perfect. Did the house twice, as per all first cleans, taking real extra care and gallons of water.
Came home to an email. He'd got home and one of the window sills was dirty. It was a high frosted window with an opening light above it in the bathroom. Quite clearly, he must have stood on something and opened the window to look down on the horror of a dirty window sill.
Fortunately, I'd already decided while I was doing it that I'd tell him I didn't want to do them again (My primary aim in life is happiness, and this really didn't fit the bill).
We've parted company. And I'm very happy we have...
Vin
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I have a couple, but in a strange way I enjoy pitting my wits against them. I have a couple that are pristine all of the time, and they do check them over and get a cloth out etc.... as long as they pay for it I dont care. It saves me from getting my hands dirty. ;)
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Sounds like Vin, nobody will be able to do it to his standard.
So yep, probably best out of that one.
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You should have said you had the same problem with human beings, you're yet to find a perfect one! ;D
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ahh come on it stands to reason that window cleaners have skipped frosted glass for years, so if he was going to check one it would be that one, and low and behold he found a dirty sill, just put it right, and he could be a fab customer, I would like a few customers that did not want to chat, have a joke just get clean windows and pay
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So, I had a response from my recent big leaflet drop.
Guy emailed me telling me that no-one had been able to do his windows to his satisfaction. Went to see him and realised I was talking to someone mildly obsessive. No sense of humour whatsoever. No empathy whatsoever. No interest in the fact that we'd both worked for the same company at the same time several years ago. Just a desire to get his windows done.
Against my better judgment I went and did them. I didn't enjoy it at all; I was concentrating too hard on getting the job utterly perfect. Did the house twice, as per all first cleans, taking real extra care and gallons of water.
Came home to an email. He'd got home and one of the window sills was dirty. It was a high frosted window with an opening light above it in the bathroom. Quite clearly, he must have stood on something and opened the window to look down on the horror of a dirty window sill.
Fortunately, I'd already decided while I was doing it that I'd tell him I didn't want to do them again (My primary aim in life is happiness, and this really didn't fit the bill).
We've parted company. And I'm very happy we have...
Vin
cant stand ones like that, i had one once i tried my best but never happy so i said goodbye, if i spot them straight off i pass it on to another windy never again for me
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ahh come on it stands to reason that window cleaners have skipped frosted glass for years, so if he was going to check one it would be that one, and low and behold he found a dirty sill, just put it right, and he could be a fab customer, I would like a few customers that did not want to chat, have a joke just get clean windows and pay
the worst ones follow you still talking as you are trying to back away :D
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Not being a totally old hand at this and not a newbie either I am learning to pluck that weed from the lawn regularly and not let the buggers take over...
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had this women last month told me I had said I'd clean her windows for £4 saw me in the park walking my dog
1 I charge £9 for house like hers
2 I don't have a dog
3 I never seen this women before that day
I told her i charge £9 must be mistaken I D can you do them for £4.50 she kept following down the street then the next day i she said are you coming to clean the windows I be in the kitchen and i pay you when done
I just laugh as i drove off into the next road telling me i had to clean her windows for £4.50
she look like proper trouble as well
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ahh come on it stands to reason that window cleaners have skipped frosted glass for years, so if he was going to check one it would be that one, and low and behold he found a dirty sill, just put it right, and he could be a fab customer, I would like a few customers that did not want to chat, have a joke just get clean windows and pay
Got plenty of them, thanks.
I would also doubt that I left a "dirty sill" after two very careful goes at it. Never had a complaint on that score before.
Didn't need this guy from the start. It was clear that even the smallest fault would result in a complaint. His attitide was amazing from the off and it took all the fun out of the job, as I knew he'd need utter, unattainable perfection. Never a "please" or "thank you" either. Just a sneering attitude towards tradesmen. The world will just have to spin a little slower for our not having a business relationship...
I've warned a couple of other windys who cover the same area.
Vin
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desire to get his windows done.
Quite clearly, he must have stood on something and opened the window to look down on the horror of a dirty window sill.
whilst Jherking himself off probably - nutter.
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there are some sad fookers in this world ::)
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maybe you should change your name PERFECT WINDOWS!!!!!!!! ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D
dazmond
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maybe you should change your name PERFECT WINDOWS!!!!!!!! ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D
dazmond
;D change it to nearly perfect windows ;)
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maybe you should change your name PERFECT WINDOWS!!!!!!!! ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D
dazmond
;D change it to nearly perfect windows ;)
like it nearly perfect windows sum class humour on ere ;D ;D ;D ;D
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Yes, I'll rebrand.
I can see my new flyer. "Don't care about your windows? I'm your man. I'll leave them looking worse than before"
Vin
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So, I had a response from my recent big leaflet drop.
Guy emailed me telling me that no-one had been able to do his windows to his satisfaction. Went to see him and realised I was talking to someone mildly obsessive. No sense of humour whatsoever. No empathy whatsoever. No interest in the fact that we'd both worked for the same company at the same time several years ago. Just a desire to get his windows done.
Against my better judgment I went and did them. I didn't enjoy it at all; I was concentrating too hard on getting the job utterly perfect. Did the house twice, as per all first cleans, taking real extra care and gallons of water.
Came home to an email. He'd got home and one of the window sills was dirty. It was a high frosted window with an opening light above it in the bathroom. Quite clearly, he must have stood on something and opened the window to look down on the horror of a dirty window sill.
Fortunately, I'd already decided while I was doing it that I'd tell him I didn't want to do them again (My primary aim in life is happiness, and this really didn't fit the bill).
We've parted company. And I'm very happy we have...
Vin
Perfect windows would cost perfect prices; probably about three times your normal charge by the sounds of it.
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We had one yesterday that Alan priced up. We started backs (had to go through his house), he immediately started sweeping up after us - bad sign.
He then hid in the kitchen but kept popping out to check the windows - worse sign
By then we're both paranoid and I'm checking these windows a million times. He calls Alan over and says I've left smears - Alan checks and says they are fine and carries on.
He comes out again and said those windows were cleaned inside yesterday (by him) and that there are marks on the window. Alan rubs finger down window to dislodge grime and offers to clean them for him properly. Customer gets cloth out and polishes for about 20 minutes - windows perfect even with sun on them.
Customer apologises and pays. I think he might have heard me call him something very bad indeed - will give him another go next month though!
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I've got a mate who's OCD - but at least he knows it and his family laugh about it too.
To explain. Every three years he gets up onto his bungalow roof and scrubs it clean - yup, a tiled roof and he is up there on spring and summer evenings with a scrubbing brush!
His decking gets done every month as does his conny roof which he does himself. He cuts his grass every week, strims the edges and has been out with a pair of scissors to get it perfect.
It's all a bit sad - he's got a well paying job and a lovely wife and kids but he can't help himself.
When the film "The Constant Gardener" came out; then that became his nickname. ;D
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Stop press:
I cleaned someone along the street from the guy in this tale yesterday. Imagine the joy in my heart when I drove past his place. Right in the EXACT centre of his front downstairs window was an egg.
Looks like he hacked someone off a little less calm about it than I was.
Utter perfection. I almost had to pull over, I was laughing so much.
Vin
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Stop press:
I cleaned someone along the street from the guy in this tale yesterday. Imagine the joy in my heart when I drove past his place. Right in the EXACT centre of his front downstairs window was an egg.
Looks like he hacked someone off a little less calm about it than I was.
Utter perfection. I almost had to pull over, I was laughing so much.
Vin
Go on then.
Confess.
We won't tell ;D
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Go on then.
Confess.
We won't tell ;D
He he.
Whoever did it had a stunning aim - I'm really not kidding when I say it was EXACTLY in the middle of the window. If you'd ever seen me playing darts, you'd know that rules me out as prime suspect.
Vin
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It might turn out to be the "gift that keeps on giving" Vin. If the new Windy is fed up enough to do that once, what's the betting it will happen again? should go upstairs next time, make him work a bit harder ;)
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I occasionaly do the windows for an Iraqui lady, she follows me round every window, shes on the inside by the way, rubbing at every mark just in case it's on my side. Last month I did her windows and the house next door. When I called back for my money she wouldn't answer the door.