Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: darren clarke on October 17, 2010, 09:41:46 am
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after finding out where my card was cloned thanks wintecs, i had an account opened at betfair, using the details that they held, even the spelling mistake on my address they even got my date of birth wrong, as they never held this info, but u will be pleased to know that betfair are argueing it as they say i opened the account in london on the sunday i live in cornwall, even thought the info is wrong, my bank has frozen all the money that betfair are saying i placed bets on
i used the place in 2 places only 1 had address details and shock i now ended up with a account at bet fair
do not use your card to purchase stuff, unless u can pay by paypal
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What would have happened if you won the bets?
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Put me a tenner on the blues to turn over the reds this avey please blue ;D
Lee
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Using cards is safe, credit cards are insured for this sort of thing, and if using debit cards just check the online shop is card safe.
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it will have pci compliance on it, meaning we are screened on a regular basis and advised on a more secure transaction by an out side company the bank uses if we were lacking in any area.
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after finding out where my card was cloned thanks wintecs, i had an account opened at betfair, using the details that they held, even the spelling mistake on my address they even got my date of birth wrong, as they never held this info, but u will be pleased to know that betfair are argueing it as they say i opened the account in london on the sunday i live in cornwall, even thought the info is wrong, my bank has frozen all the money that betfair are saying i placed bets on
i used the place in 2 places only 1 had address details and shock i now ended up with a account at bet fair
do not use your card to purchase stuff, unless u can pay by paypal
This is weird because if you make deposits with a card on betfair then you can only withdraw winnings to that card or you can ask for a cheque but that would need to be made out to the name on the card. The chancer thats cloned your card or used your details might not have been aware of this which maybe offers a clue to this being a low level chancers attempt at credit card fraud rather than a hi-tec attempt that would net some reward.
If you ring betfair customer services 0844 871 0000, i would imagine someone will explain how this works and you can ask them is there any other ways to get the money out if the bets had been winners. Its all online so somewhere is a trail.Betfair employ the best computer experts in the land as they are only an exchange so dont care who wins or loses but can have £30 million and more being traded on a game of golf so are constantly under attack from hackers demanding blackmail money if they can bring the site down. As they bet "in running or in play" this is there worst nightmare so employ the best to stop it happening. My guess is your bank is still undertaking their own investigations and you will soon be refunded and it will probably be betfairs savvy that has to spell it out to them. Good luck and maybe W*****s already know who has done it but of course they have to shout not-guilty as they dont want to admit any form of liability in this compensation age.
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At the very least it ought to be a Christmas Hamper and some scrim.
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So did it have anything to do with Wintecs in the end or not?
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If you're interested, there IS a way to get the money out of Betfair.
Start an account in name A
Nick a credit card in name B and load up B's account - let's say with £1,000.
Keeping the maths simple, Account B is used to offer odds of 2.0 (equivalent to evens in a bookmaker) on a snooker match for a total liability of £1,000. Account A matches it with a bet of £1000.
If player wins, account A has the £1000 that was in account B and can withdraw it.
If player loses, then account B now has £2,000 in it, so repeat with a bigger bet from the two accounts.
Eventually a bet will win and the money is transferred into account A and the money can be taken out. Some has been lost in commission to Betfair, but so be it.
That's a simple way of getting your money out. It leaves a massive audit trail, but the criminal is doing this with a bundle of accounts at once and hopes to disappear before being spotted.
Vin
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Sounds like you have done this before perfect windows ;) ;D ;D
Danny
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Sounds like you have done this before perfect windows ;) ;D ;D
Danny
It's a fair cop guvnor, you got me bang to rights.
Vin
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bet fair have now shut the account as of the other day when i reported it, seems the bank is playing funny buggers, they have taken the money and are holding it, i have also found out that a payment is pending for £1 in ohio usa on the old card that was cloned, and they will look in to it (muppets)
think i will be closing my account at barclays and going some where else
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So did it have anything to do with wintecs then or not?
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yes, as this is where they got my details, but now the prob is barclays, had i not had it done as wintecs, i would not have any of these problems
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Thing is ive never used them before I was scammed and probably wont ever again, which is a shame cos theyve got a good shop!!!! once bitten and all that :(
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Hi Darren, I had no problem with Barclays my money was refunded within 24 hrs after my fraud of £600. (used at Betfair)
All I had to do was fill out a disclainer form
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i have done all that, even got a letter of betfair welcoming me as a member, u might want to check it, but for some reason they have take it all back out last night, and wont give me a reason, just we believe it is fraud, just took the money out and got to phone back to moz
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I've just tried to order from another company, starange thing was the http bit in the address had a red line through it and immediately when pressing the payment button and submitting my card details Google Chrome crashed for the first time ever - seemed a bit odd?
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have you tried gamblers anonymous ? apparently by facing up to the fact that you have a gambling problem is the first step to getting over it :D :D :D :D :D :D
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have you tried gamblers anonymous ? apparently by facing up to the fact that you have a gambling problem is the first step to getting over it :D :D :D :D :D :D
just wish i had bet on the blues today
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have you tried gamblers anonymous ? apparently by facing up to the fact that you have a gambling problem is the first step to getting over it :D :D :D :D :D :D
Now that has made me laugh out loud,in half an hour i`m off to the other anonymous !
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There is actually a group now called Clutterers anonymous for people who share a problem with the accumulation of clutter.
I could tell you where the meetings are if i can just find my notebook,its under something somewhere.
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have you tried gamblers anonymous ? apparently by facing up to the fact that you have a gambling problem is the first step to getting over it :D :D :D :D :D :D
Steve got your money today, Mr H20 window cleaning said youd send the last 100 next week. Thats fine mate no worries, thanks for what you sent so far.
;)
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have you tried gamblers anonymous ? apparently by facing up to the fact that you have a gambling problem is the first step to getting over it :D :D :D :D :D :D
just wish i had bet on the blues today
I did ask earlier but I don't know what odds he got for me
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Unfortunate situation.
I find it very odd that wintecs have not responded in these threads to defend their reputation. Wc is only a small (ish) community and I would imagine a fair percentage of their potential customer base have read these threads.
Like I posted in the last thread, the silence is deafening.
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Unfortunate situation.
I find it very odd that wintecs have not responded in these threads to defend their reputation. Wc is only a small (ish) community and I would imagine a fair percentage of their potential customer base have read these threads.
Like I posted in the last thread, the silence is deafening.
If someone phones us up and Say's we have scratched their glass, we may think they are trying it on.
If 3 customers called and said I had scratched their glass I would know I had a problem.
The question is How many people have complained to Wintecs.
They may have a good security system installed, but some criminals find their way round it.
The other thing is that people using wireless connections can have their own Pc's hacked without knowing it. Computer criminals can be sitting outside your house using your wireless network unless it's properly secured.
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If I was the MD of a company being questioned on a public forum which is viewed by my exact catchment of potential customers, I would do my best to answer any questions and ease any fears to the best of my ability.
After Reading the last thread, there was between 5-10 people who experienced problems, all of whom had previously used Wintecs. Because this is the only side to the story we have been told (and are likely to be told) it is now up to us to use this info when next ordering equipment online.
I know where I won't be ordering.
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I don't know if anyone else has bothered but I've emailed Wintecs about this thread as I feel that it is only fair that they have the opportunity to have input.
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i phoned them before i even put it up on here and all i got was it cant be out system, i might of just been unlucky but too many have come one and said the same as happened to me
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i phoned them before i even put it up on here and all i got was it cant be out system, i might of just been unlucky but too many have come one and said the same as happened to me
Yes, I know you phoned them about the issue. It's easy for someone at the other end of the phone to be dismissive of the problem. However, when it's down in writing, such as on this thread, if they want to reply then the reply will be a more considered one. Also, it is more likely that the reply would be made by someone who is more knowledgeable than the person who answered the phone.
Hopefully it will be possible to get this sorted out. I've never ordered from Wintecs myself. Even if I were considering it, I wouldn't do so now due to whaty has been written on this thread. Hopefully they will see that it is in their interests to come on here and join in the discussion.
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i have my prob sorted, my prob is with the bank, which hopefully will be sorted after 9 am, u need to direct them to the other 2 threads on this subject
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i have my prob sorted, my prob is with the bank, which hopefully will be sorted after 9 am, u need to direct them to the other 2 threads on this subject
I hadn't noticed any other threads about this.
Hopefully they will be able to find them for themselves if/when they decide to enter this forum.
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i will find them
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http://www.cleanitup.co.uk/smf/index.php?topic=109596.0
http://www.cleanitup.co.uk/smf/index.php?topic=109718.0
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If I was the MD of a company being questioned on a public forum which is viewed by my exact catchment of potential customers, I would do my best to answer any questions and ease any fears to the best of my ability.
After Reading the last thread, there was between 5-10 people who experienced problems, all of whom had previously used Wintecs. Because this is the only side to the story we have been told (and are likely to be told) it is now up to us to use this info when next ordering equipment online.
I know where I won't be ordering.
No reply off them? Jeez do they know the damage that has been done by this. Had a few sales promotion emails off them this past week......... wonder if their sales are down ::)
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If I was the MD of a company being questioned on a public forum which is viewed by my exact catchment of potential customers, I would do my best to answer any questions and ease any fears to the best of my ability.
After Reading the last thread, there was between 5-10 people who experienced problems, all of whom had previously used Wintecs. Because this is the only side to the story we have been told (and are likely to be told) it is now up to us to use this info when next ordering equipment online.
I know where I won't be ordering.
No reply off them? Jeez do they know the damage that has been done by this. Had a few sales promotion emails off them this past week......... wonder if their sales are down ::)
On the 18th October I sent them the dollowing email:
"Dear Sir.
I use a public forum called Cleanitup - a forum for cleaning companies.
You may already be aware of this but there is a thread on that forum
expressing serious doubts about the security of credit/debit cards when
ordering from Wintecs.
I've no idea as to how true these stories are but if I were thinking of
ordering something from your company, I would be put off.
I really feel that you, or another company representative ought to sign up
to this forum to put your company's side of things before harm is caused to
your sales. Unfortunately, on the internet, stories propogate very
quickly - whether or not they are based in fact.
You may need to sign up with a username and password to access the site.
The thread is at:
http://www.cleanitup.co.uk/smf/index.php?topic=110343.0
I hope you are able to set the record straight or to offer some kind of
reassurance to the posters.
Regards,
Paul Coleman"
Since then I've had no response from them and they have made no attempt to enter this discussion.
I'm unsure what conclusion to draw from this lack of response but I would play safe and not order from them myself. The lack of response may indicate that their security is flawed or it may not. Either way,to me, it seems that they are a company that are not good at responding so could be difficult to deal with if an order went wrong. Even a brief email saying something like "Thanks for your email. We are looking into this" But there has been nada, nothing, zilch.
From my perspective, the lack of response has harmed their reputation as much as (if not more than) the possible problems with their security.
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Thanks for taking the time to update us all Paul. And I totally agree with your conclusion.
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i have my prob sorted, my prob is with the bank, which hopefully will be sorted after 9 am, u need to direct them to the other 2 threads on this subject
So your problem was not with Wintecs to begin with?
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the prob i had with wintecs was, i use my card there and it got cloned and ended up with double payments going out and people using it at betfair
after speaking to wintecs, i got the not our system, but since then nearly every i know who use wintecs has had problems.
the prob i had after was with the bank, regarding payemnt that people where trying to claim, which have all been sorted now, but if i had not had my card cloned then i wouldnt of had all the problems