Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: mark mann on October 16, 2010, 02:23:15 pm

Title: doors charged extra?
Post by: mark mann on October 16, 2010, 02:23:15 pm
hi guys

just wondering if you charge more for doors on top of windows price?

im wfp but trad and wipe down doors mostly so i dont leave a pool of water in porches. as a guding rule i aim for a pound a window and charge the door the same.

again any feedback would be great... :)
Title: Re: doors charged extra?
Post by: Panorama on October 16, 2010, 03:06:11 pm
Hi mark, I include it in the price I give . A simple wipe down with a damp scrim does the trick . If you think about it , the first thing the customer see's ( should they be out whilst you do the job ) is a nice clean door.
Title: Re: doors charged extra?
Post by: andyM on October 16, 2010, 03:08:41 pm
Hi mark, I include it in the price I give . A simple wipe down with a damp scrim does the trick . If you think about it , the first thing the customer see's ( should they be out whilst you do the job ) is a nice clean door.

Same as  :D
Title: Re: doors charged extra?
Post by: mlscontractcleaner on October 16, 2010, 04:25:12 pm
No extra charge here; a nice clean white PVC door looks good and puts you in the customer's good books; and takes seconds to do ;D
Title: Re: doors charged extra?
Post by: JSMC on October 16, 2010, 04:59:35 pm
do them for free takes me seconds
Title: Re: doors charged extra?
Post by: Richard BF on October 16, 2010, 08:12:16 pm
we add an extra quid on per door...
Title: Re: doors charged extra?
Post by: Ian101 on October 17, 2010, 10:03:19 am
They will pay happily £1 for the door.

Had a customer ask me to do it this week and said "how much extra" £1 says me she didnt mind at all and was happy to pay it.

I spent 25 years selling cars and beleive me when I say the more you do for free the more they expect it as standard and whether its selling cars or window cleaning people are people are people. I NEVER EVER do anything for free as they then expect it every month ..... the only time I did do summit for free was an old dear and her daughter asked me to quickly mop and squeegee 2 large mirrors in their kitchen after I finished their windows .. no problem says me they said how much extra nowt says me .. have a nice day ........... goes next month finished the windows and knocks for payment " you havent done the mirrors yet" ... now they expect it as standard every time I go and now too late to charge them for it. I learned my lesson.  ;)

Soon to do a review of my pricing when I go WFP and will start asking whether they want their doors and garage doors doing either that or work it into the quote and say summit like "£14 and that includes all the doors and your big garage door" if they accept then happy days but if they say summitt like "HOW MUCH" I can respond by dropping to £12 but no garage door etc etc.

Only so many minutes / hours in a working day I firmly beleive if you want to have a good living with window cleaning then you must run it like a business and charge people accordingly for what you do for them ... I dont feel guilty as ALL customers have the potential to turn bad and drop you so I dont want to be their friend just to supply a good service at a fair price  :)