Clean It Up

UK General Cleaning Forum => General Cleaning Forum => Topic started by: Adam P on October 13, 2010, 09:24:03 pm

Title: starting a new office cleaning contract - what's needed
Post by: Adam P on October 13, 2010, 09:24:03 pm

so just got back from a meeting and we've successfully won a new office to clean. we gave them the quote, they spoke with us, decided to go ahead and then asked what we need to do now. i said get the contract signed, here's a copy of our insurance and i need keys and code to get into building. she then asked is that it in a really concerning way.

it's only a small office, 30 minutes to clean it once a week so not a big one but i felt like i must have missed loads out and now i'm doubting myself.

any one care to help me out with this if i am missing something or doing anything wrong?

Title: Re: starting a new office cleaning contract - what's needed
Post by: pristineclean on October 14, 2010, 11:29:47 am

Your client is concerned with the seeming simplicity of the process and, in your position, I'd reassure her by sending an e mail thanking her for the contract, confirming the times and duration of cleaning visits, a summary of proposed tasks to be carried out and a copy of your terms and conditions or, if you don't have those, your payment terms and notice requirement.

Title: Re: starting a new office cleaning contract - what's needed
Post by: Pristine Clean on October 14, 2010, 04:40:56 pm

Surrey,

I have sent you an email

Dave