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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: L.U.K.E on October 13, 2010, 08:16:45 pm

Title: 1st Floor Flats Advice
Post by: L.U.K.E on October 13, 2010, 08:16:45 pm
Going to look at a 1st floor flat clean tomorrow, This will be done using WFP. How do i stand with the owner of the ground floor flat when water starts going onto their windows. When I'm there i will ask the owner of the ground floor flat if they would like their windows doing which would solve the problem.

What do you guys do?

Title: Re: 1st Floor Flats Advice
Post by: steven ainger on October 13, 2010, 08:20:45 pm
tell the potential customer... i dont do flats.     
 saves alot of hassle.
Title: Re: 1st Floor Flats Advice
Post by: the bfg on October 13, 2010, 08:22:04 pm
I had a couple of jobs like this once and person on ground floor already had a w/c  so all I did was when I finished cleaning the 1st floor flat I gave their windows a quick rinse as thats all they need.
Title: Re: 1st Floor Flats Advice
Post by: KLEENAWAY on October 13, 2010, 08:23:00 pm
Just blade if off if they are being funny. Should take 10 secs per window if that! And it doesnt need to be perfect either because its pure water so shouldn't leave a mark...

Danny
Title: Re: 1st Floor Flats Advice
Post by: mlscontractcleaner on October 13, 2010, 08:37:57 pm
That's all there is to it. So long as you're straight with the people below there should be no problems.

If they're dirty try to secure them as customers too; everyone a winner!!!
Title: Re: 1st Floor Flats Advice
Post by: L.U.K.E on October 13, 2010, 08:41:40 pm
Thanks for all the advice.
Title: Re: 1st Floor Flats Advice
Post by: CLEANCARE WC on October 13, 2010, 08:51:06 pm
luke i would look at the groundfloor flat if there windows are filthy explain you are doing the flat above and ask if they want theres done. if they say yes great, but if they say no... i wouldnt touch them why should they get a freebee, and they obviously arent houseproud. different story if they are nice and clean u will have to make good. I do flat above some shops, i literally sqeegee off the dripped on area...thats it.
Title: Re: 1st Floor Flats Advice
Post by: Londoner on October 13, 2010, 08:54:46 pm
Try and get the downstairs one as well. Even if it means offering a low price. While you are there doing the upstairs flat it only takes seconds to do the downstairs flat at the same time. If not, blade or rinse it off for goodwill. If the person in the downstairs flat starts moaning to your customer you will probably lose them.
Title: Re: 1st Floor Flats Advice
Post by: Nameless Drudge on October 13, 2010, 10:06:11 pm
If i lived in the downstairs flat and a window cleaner started splashing my windows with water whilst cleaning upstairs i would be enraged,even more so if i already had a window cleaner and even more so if i did them myself. Unless both upstairs and downstairs agree to a clean at the same time i would not get involved at all and can only foresee problems(maybe not of course).
So if i lived downstairs you would be a wfp menace and i would be looking for someone to report you to.
Title: Re: 1st Floor Flats Advice
Post by: awcs on October 13, 2010, 10:07:52 pm
if the ground floor flat moan about wet windows, ask them what they do when it rains. normally shuts em up
Title: Re: 1st Floor Flats Advice
Post by: Nameless Drudge on October 13, 2010, 10:08:26 pm
Just blade if off if they are being funny. Should take 10 secs per window if that! And it doesnt need to be perfect either because its pure water so shouldn't leave a mark...

Danny

Surely it would be the pure water complete with all the muck and debris from the upstairs windows.
Title: Re: 1st Floor Flats Advice
Post by: Nameless Drudge on October 13, 2010, 10:11:56 pm
if the ground floor flat moan about wet windows, ask them what they do when it rains. normally shuts em up

At this stage i would probably be snapping poles.
Title: Re: 1st Floor Flats Advice
Post by: mci services on October 13, 2010, 10:14:18 pm
all the hardened wfp lads will disagree but I just trad them from a ladder as it saves any hassle, I have a few other ways as well like do them quick and scarper or do them in the rain,
Title: Re: 1st Floor Flats Advice
Post by: dazmond on October 13, 2010, 10:44:56 pm
i have 31 compact granny flats that i clean trad as i dont clean 6 downstairs flats and most of the frames are oxidised.i still get a good hourly rate off them so there stayin trad! ;) ;D ;D ;D


as a matter of fact i enjoy cleaning them as i dont trad much anymore(apart from the odd ground floor windows).nearly all pay on the day as well so happy days!! ;D ;D



dazmond
Title: Re: 1st Floor Flats Advice
Post by: Paul Coleman on October 14, 2010, 06:53:30 am
Going to look at a 1st floor flat clean tomorrow, This will be done using WFP. How do i stand with the owner of the ground floor flat when water starts going onto their windows. When I'm there i will ask the owner of the ground floor flat if they would like their windows doing which would solve the problem.

What do you guys do?



I don't do flats unless it's the whole block (for the freeholder) or ground floor only.  Even when I clean my own flat, I also clean my downstairs neighbour's windows (free of course).
Title: Re: 1st Floor Flats Advice
Post by: G Griffin on October 14, 2010, 08:14:09 am
If i lived in the downstairs flat and a window cleaner started splashing my windows with water whilst cleaning upstairs i would be enraged,even more so if i already had a window cleaner and even more so if i did them myself. Unless both upstairs and downstairs agree to a clean at the same time i would not get involved at all and can only foresee problems(maybe not of course).
So if i lived downstairs you would be a wfp menace and i would be looking for someone to report you to.

 A bit of over-reaction.
Title: Re: 1st Floor Flats Advice
Post by: G Griffin on October 14, 2010, 08:15:20 am
if the ground floor flat moan about wet windows, ask them what they do when it rains. normally shuts em up

At this stage i would probably be snapping poles.

 And some more.
Title: Re: 1st Floor Flats Advice
Post by: jamescsp on October 14, 2010, 08:43:24 am
generally I inform them before and if they are good, then I clean their windows for free. No probs for e. But sometimes I ask my client to talk to their flat mates and in form them about the cleaning work. I am lucky they also asked me to do work for them. Thats by chance.
Title: Re: 1st Floor Flats Advice
Post by: Mike55 on October 14, 2010, 09:33:59 am
I would try and get the ground floor as a custie.  If they already have a wc then I'd have the ladders out.   :)
Title: Re: 1st Floor Flats Advice
Post by: CLEANCARE WC on October 14, 2010, 01:06:22 pm
CLEANING WINDOWS FOR FREE?...YEH GOOD ONE YOU JUST CUT YOUR PRICE IN HALF, AND WHAT IF YOUR CUSTOMER FINDS OUT  ::)
Title: Re: 1st Floor Flats Advice
Post by: stephen.b1 on October 14, 2010, 01:33:00 pm
if the down stairs owner has a window cleaner ask him for his phone number and sell the upstairs flat to him for 10 x you   :D  ;D
Title: Re: 1st Floor Flats Advice
Post by: tomy jackson on October 14, 2010, 02:48:33 pm
and wot if ther two hi for down stars windy ,the up stears have a write to have ther windows cleaned ?????????????????
Title: Re: 1st Floor Flats Advice
Post by: mlscontractcleaner on October 14, 2010, 02:55:55 pm
Just clean them; anyone saying it's too much hassle is bonkers; clean the windows; if the people downstairs moan apologise and offer to clean them if they're dirty or rince them if they have a cleaner.
Title: Re: 1st Floor Flats Advice
Post by: Wc Solutions on October 14, 2010, 04:01:47 pm
tell the potential customer... i dont do flats.     
 saves alot of hassle.

thats what i would say.

waste of time doing one flat!!!

the whole block is a different thing
Title: Re: 1st Floor Flats Advice
Post by: dazmond on October 14, 2010, 07:15:46 pm
i would not clean the downstairs neighbours for free thats for sure!either get the downstairs custy on ya books or get the ladders out!! ;D ;D ;D ;D ;D ;D ;D ;D ;D
Title: Re: 1st Floor Flats Advice
Post by: tomy jackson on October 14, 2010, 07:22:34 pm
iv got sum flats that have a windy who used to do up but just stoped doing up and only down now its an old chapel with 36 foot to top , ;D ;D