Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Wc Solutions on October 07, 2010, 12:44:01 pm
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well its not really broke more just out of action for a few days...
only had it a month, the glues gone on two of the clamps, i rang gardiners and fair play to them - very understanding and helpful.
sending out the glue to sort.
poles just spins round at the mo :'( :'(
still think its one of the best poles around at the mo and it works really well as a 3 in 1 pole 2nd, 1st and ground floor work ...
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Not sure how you can call it 'one of the best poles around' when after a months use, the clamps have fallen off ???
maybe Gardiners should get it right first before they start selling it.
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Fair point ;)
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its only the case that some glue hasnt done its job - nothing too major.
the pole is fine and when sorted it will be a great pole again.
im guessing it was made with not enough glue put in place ....
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The glue is a twin tube araldite/epoxy thingummy which you can get from any hardware store. Every six months or so I get "a spinner" and fix it with gaffer tape until I get home and then glue it.
Get a handful of clamp levers sent out too because they can snap if caught on gutters and conny roofs etc. A few quid well spent.
Personally i would like to see Gardiners send out a refurb pack (Glue and Levers with every pole - even if they add a fiver to the price. Saves time.
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well i snapped the base section(no 5)clamp the other day and gardiners sent out the glue and clamp free of charge and ive glued the new one back on.excellent service from them yet again!
ive been using my "emergency" fibre glass 20ft pole the last 2 days! ::) ::)ill be glad to get back to the much more user friendly clx! :D :D
good point gold!i also think they should sell the poles with extra clamps and glue!just the nature of wfp i suppose!
dazmond
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The glue is a twin tube araldite/epoxy thingummy which you can get from any hardware store. Every six months or so I get "a spinner" and fix it with gaffer tape until I get home and then glue it.
Get a handful of clamp levers sent out too because they can snap if caught on gutters and conny roofs etc. A few quid well spent.
Personally i would like to see Gardiners send out a refurb pack (Glue and Levers with every pole - even if they add a fiver to the price. Saves time.
Good idea Gold. I have a supermax and I think every clamp has come loose. Think Gardiners really need to look into that problem as it happens alot. Also, it has happened with my CL-X as well. Gardiners were very good and sent out glue the first time it happened but it would be better if it didnt happen in the first place! This thread has just reminded me..I need to go out and glue section 3 clamp so its ready for tomorrow!
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My slx clamp came unglued the other week, I just used super glue, Seems ok to me. For the sake of a quid save messing around going to gardiners
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Wrap some tape round it to keep you working 'till the glue arrives?
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Had gaffer tape on most of my sections for about 6 months now...it does the trick
I now have 3 new clamp sections so I'll glue them on properly... ;D
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What is it about gardiners? When they sell you a pole, do they somehow manage to put you in a trance, so that when something breaks or falls off after a few weeks you just smile and praise them for being so professional in sending out replacement clamps and tubes of glue ??? ???
If the same thing happened when you bought a brand new car and bits fell off after a few weeks, would you still say how wonderful it is and its the best car you've ever owned??
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it seems to happen to other poles as well,had it with my x-tel and wcw own branded pole,but aint had it with me slx. ;D ;D ;D
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What is it about gardiners? When they sell you a pole, do they somehow manage to put you in a trance, so that when something breaks or falls off after a few weeks you just smile and praise them for being so professional in sending out replacement clamps and tubes of glue ??? ???
If the same thing happened when you bought a brand new car and bits fell off after a few weeks, would you still say how wonderful it is and its the best car you've ever owned??
Have you used a Gardiner pole?
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Have you used a Gardiner pole?
No I haven't. But that's neither here nor there. The point I was making is that guys spend good money on a new pole and when bits fall off or whatever after only using it for a month, they seem to accept that it's ok.
It's not acceptable to sell goods that knowingly have faults.
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Have you used a Gardiner pole?
No I haven't. But that's neither here nor there. The point I was making is that guys spend good money on a new pole and when bits fall off or whatever after only using it for a month, they seem to accept that it's ok.
It's not acceptable to sell goods that knowingly have faults.
You should try one, then you might see why many are so forgiving of minor problems, of which happen with many poles & you'll be able to appreciate first hand just what Gardiners have done for our industry! ;)
You'll also discover what you've been missing! I'm still using my MKI SLX daily, it's nearly 3 years old now. ;)
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Every pole I have owned over the last six years, I have had to glue the clamps back onto the sections.
Have one of them Hydra poles from Brodex now, 3 weeks old and all the clamps have had to be re-glued, just use some super glue and carry on, it is part of the job to me now, although it shouldn't really happen.
Seems I can manage to stick them back on and they stay stuck when I do it, so why can't the pole suppliers?
As fgor you lot breaking clamps and stuff, how?
I have never broken a clamp or pole, the only poles I have broken have been glass fibre ones that have actually worn through then snapped, but after a very reasonable amount of time and use.
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it seems to happen to other poles as well,had it with my x-tel and wcw own branded pole,but aint had it with me slx. ;D ;D ;D
what you finally got some money out your pocket you tight sod an brought a slx :P
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Have you used a Gardiner pole?
No I haven't. But that's neither here nor there. The point I was making is that guys spend good money on a new pole and when bits fall off or whatever after only using it for a month, they seem to accept that it's ok.
It's not acceptable to sell goods that knowingly have faults.
You should try one, then you might see why many are so forgiving of minor problems, of which happen with many poles & you'll be able to appreciate first hand just what Gardiners have done for our industry! ;)
You'll also discover what you've been missing! I'm still using my MKI SLX daily, it's nearly 3 years old now. ;)
So if I go out and buy a top of the range van, the fact that the wheels fall off periodically, I should be grateful ??? ??? ???
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hx-tel 30 ft. GREAT!!!!!!!!!
i have split the last 2 sections off and add them when i need them, really stiff really light, gets some hammer every day. NEVER NEVER had a problem with clamps, black hands, snapping. NOTHING!!!!!
anyone use the same? I think they are one if the best poles you can buy AND USE dat in day out without problems! anyone agree. or are you all brain washed ;)
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i have had a few clamps come loose on me, what i noticed, is the pole was still original smooth, anything glued should be keyed, roughed with sandpaper, then the glue and clamp fixed, simple solution might help this frequent problem,
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i have had a few clamps come loose on me, what i noticed, is the pole section, was still original smooth, anything glued should be keyed, roughed with sandpaper, then the glue and clamp fixed, this simple solution might help this frequent problem,
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i have had a few clamps come loose on me, what i noticed, is the pole was still original smooth, anything glued should be keyed, roughed with sandpaper, then the glue and clamp fixed, simple solution might help this frequent problem,
This is exactly my point. They should solve the problem before selling the goods.
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Have you used a Gardiner pole?
No I haven't. But that's neither here nor there. The point I was making is that guys spend good money on a new pole and when bits fall off or whatever after only using it for a month, they seem to accept that it's ok.
It's not acceptable to sell goods that knowingly have faults.
You should try one, then you might see why many are so forgiving of minor problems, of which happen with many poles & you'll be able to appreciate first hand just what Gardiners have done for our industry! ;)
You'll also discover what you've been missing! I'm still using my MKI SLX daily, it's nearly 3 years old now. ;)
So if I go out and buy a top of the range van, the fact that the wheels fall off periodically, I should be grateful ??? ??? ???
The van would come with a warranty, why? ask yourself. Surly there isn't any chance that something could go wrong? ::)
Obviously, it wasn't a known problem, but as it's become apparent Gardiners are doing what they are renowned for- sorting it out for their customers who have had an issue!
Gardiners design & supply, without doubt, the best poles on the market! unfortunately for you, you're probably still slugging away with a drain pipe! ;)
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Ive got two slx one as a 35 an a 22 never had i thing go wrong one of them is a older model with new style clamps, not a thing gone wrong ordered a clx 18 for the Mrs today you watch it will fall apart first day, i hope not. going on my other poles it should be fine just be my luck to go wrong though,
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hx-tel 30 ft. GREAT!!!!!!!!!
i have split the last 2 sections off and add them when i need them, really stiff really light, gets some hammer every day. NEVER NEVER had a problem with clamps, black hands, snapping. NOTHING!!!!!
anyone use the same? I think they are one if the best poles you can buy AND USE dat in day out without problems! anyone agree. or are you all brain washed ;)
apart from your hernia. lol
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dave!!!!!! lol changed the one i got off you for a hybrid. i love it!!!!!! blows over in the wind!!!! honest ;)
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What is it about gardiners? When they sell you a pole, do they somehow manage to put you in a trance, so that when something breaks or falls off after a few weeks you just smile and praise them for being so professional in sending out replacement clamps and tubes of glue ??? ???
If the same thing happened when you bought a brand new car and bits fell off after a few weeks, would you still say how wonderful it is and its the best car you've ever owned??
I suppose thats a fair point, but as others have mentioned it happens with all poles. I reckon myself and i'm no expert that it depends upon how hard they are 'whacked' as to how long the glue holds. I've repaired my extels and my facelift poles,but my clx is still fine. You reckon i should ask the others if they'll supply glue for me too?
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dave!!!!!! lol changed the one i got off you for a hybrid. i love it!!!!!! blows over in the wind!!!! honest ;)
go the next stage CARBON you,ll love it.
theres no one tighter than me?
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dave!!!!!! lol changed the one i got off you for a hybrid. i love it!!!!!! blows over in the wind!!!! honest ;)
hope you did,nt give your dad the heavy one.
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tighter than a ducks ars. lol great weather week dave... i love it
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me and the slx had a good day today. only 2 jobs on tomorrow. just got the contract for the in and outs mot places.....not great money but every little helps :)
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it seems to happen to other poles as well,had it with my x-tel and wcw own branded pole,but aint had it with me slx. ;D ;D ;D
what you finally got some money out your pocket you tight sod an brought a slx :P
had it 6mths now thanks. ;D ;D ;D ;D :P :P :P
and just for you smithy :-* :-* :-* :-*
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Have you used a Gardiner pole?
No I haven't. But that's neither here nor there. The point I was making is that guys spend good money on a new pole and when bits fall off or whatever after only using it for a month, they seem to accept that it's ok.
It's not acceptable to sell goods that knowingly have faults.
You should try one, then you might see why many are so forgiving of minor problems, of which happen with many poles & you'll be able to appreciate first hand just what Gardiners have done for our industry! ;)
You'll also discover what you've been missing! I'm still using my MKI SLX daily, it's nearly 3 years old now. ;)
So if I go out and buy a top of the range van, the fact that the wheels fall off periodically, I should be grateful ??? ??? ???
The van would come with a warranty, why? ask yourself. Surly there isn't any chance that something could go wrong? ::)
Obviously, it wasn't a known problem, but as it's become apparent Gardiners are doing what they are renowned for- sorting it out for their customers who have had an issue!
Gardiners design & supply, without doubt, the best poles on the market! unfortunately for you, you're probably still slugging away with a drain pipe! ;)
So why do brodex hydra poles come with 3yr warranty? They have clamps as well.
As for the drainpipe, I use a 2" plastic one so it's quite light really ;)
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it seems to happen to other poles as well,had it with my x-tel and wcw own branded pole,but aint had it with me slx. ;D ;D ;D
what you finally got some money out your pocket you tight sod an brought a slx :P
had it 6mths now thanks. ;D ;D ;D ;D :P :P :P
and just for you smithy :-* :-* :-* :-*
i bet the day after you parted with your money , you wet the bed from the nightmare of parting with your cash. :-* :-*
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Have you used a Gardiner pole?
No I haven't. But that's neither here nor there. The point I was making is that guys spend good money on a new pole and when bits fall off or whatever after only using it for a month, they seem to accept that it's ok.
It's not acceptable to sell goods that knowingly have faults.
You should try one, then you might see why many are so forgiving of minor problems, of which happen with many poles & you'll be able to appreciate first hand just what Gardiners have done for our industry! ;)
You'll also discover what you've been missing! I'm still using my MKI SLX daily, it's nearly 3 years old now. ;)
So if I go out and buy a top of the range van, the fact that the wheels fall off periodically, I should be grateful ??? ??? ???
The van would come with a warranty, why? ask yourself. Surly there isn't any chance that something could go wrong? ::)
Obviously, it wasn't a known problem, but as it's become apparent Gardiners are doing what they are renowned for- sorting it out for their customers who have had an issue!
Gardiners design & supply, without doubt, the best poles on the market! unfortunately for you, you're probably still slugging away with a drain pipe! ;)
So why do brodex hydra poles come with 3yr warranty? They have clamps as well.
As for the drainpipe, I use a 2" plastic one so it's quite light really ;)
Brodex hydra clamps are renowned for coming off ;D Anyone could make poles as heavy as theirs & give a warranty, which, by the way, is only against manufacturing defects!
I'll make you a pole with a lifetime warranty, not be easy to use mind! :D
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iff the pole is a good as you say it is and you're not to bothered about you're current problem why post it on here , i have had probs with brodex clamps but just went out and bought some glue a whole load quicker than contacting gardiners and waiting for glue to be sent out , Either the glue is no good or they are not using enough somebody needs their arse kicking they are letting the company down which is a real shame
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iff the pole is a good as you say it is and you're not to bothered about you're current problem why post it on here , i have had probs with brodex clamps but just went out and bought some glue a whole load quicker than contacting gardiners and waiting for glue to be sent out , Either the glue is no good or they are not using enough somebody needs their arse kicking they are letting the company down which is a real shame
At last! someone who understands the point I'm making. :)
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Brodex hydra clamps are renowned for coming off ;D Anyone could make poles as heavy as theirs & give a warranty, which, by the way, is only against manufacturing defects!
I'll make you a pole with a lifetime warranty, not be easy to use mind! :D
I think you'll find that the guarantee covers more than manufacturing defects, but never mind.