Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: darren clarke on October 07, 2010, 07:44:05 am
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checked the bank this morning and just under 600 has gone all together, spoke to bank 1 x 179.63 has gone to wintecs this one is fine an other 179.63, 2 x 95 and 2 x 90 have also gone out to the same company, but they wont tell me who, me thinks there is fraud at wintecs
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Gosh sorry to hear that.
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i read somewhere that fraudsters sometimes doctor the card machines at the factory where they are made with a special chip to transfer folks info to someplace else
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Is it a good idea to blame Wintecs at this stage? Quite a serious allegation there. Doubt if it's fraud more like computer error - could be something as simple as clicking 'send' twice when ordering.
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Have you spoke to wintecs ?
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the payment wasnt taken on a card machine, it was taken on there web site in the shop as they dont have a card machine, they use the payment page of there web site, might not of been them, but funny how a duplicate payment for the same amount has gone out to some one else and most wc i know have had problems after using wintecs, my mate lost 500
spoke to wintecs yesterday and got told it cant be them as they check there system 4 times a day, but lots of wc are haveing problems after using wintecs
if any one doesnt think it is them, try and buy something and see what happens
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Is it a good idea to blame Wintecs at this stage? Quite a serious allegation there. Doubt if it's fraud more like computer error - could be something as simple as clicking 'send' twice when ordering.
possible but the 2nd payemnt for 179 and the other 4 payments are going to the same company and it isnt wintecs
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As I said in the other thread, I was going to try an experiment with wintecs, but have decided to shop elsewhere.
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it could be that the wintecs system has been hacked itself so anyone using their payment system automaticly reveal their deatails to the fraudsters.
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I've never had a problem with them :-\
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It sounds to me like a couple of things could have happened. Either 1- wintecs "secure" online payment system has been compromised by a third party or 2- somebody at wintecs is selling or using the details for their own benefit.
I hope you have explained to your bank how many wc'ers have suffered this same problem and directed the fraud dept to the last thread about it.
Fortunately banks seem to be very good with reimbursing fraudulant payments (they were with me after my £2k card got maxed out in a Madrid fashion store) but it sickens me that these scumbags are rarely brought to book over it.
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I've never had a problem with them :-\
I ordered a couple of bits a while back with no problems aswell.
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Have ordered from them last week with no problems
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I always use Wintecs - They are great!
How can you accuse them on a public forum, without even know for sure they are at fault?
Andy
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i only use them and have never had a problem with the automated system
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It sounds like too much of a coincedence to me that several people have been stung, especially considering monkey has only used his card at wintecs and tesco.
Not that I've purchased at wintecs anyway, but i personally wouldn't hand my card details over to them after Reading the last thread.
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wheres the money gone then surely your bank can tell you that
(after 2 hours explaining yourself 15 times to someone in a call centre in delhi)
if it gone into wintecs account surely they ll return it if no goods have been dispatched to you
probably a bug in the system or a nigerian
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Hi,
I dont use Wintecs but am following the thread. I am waiting to read a reply from Wintecs as members here use them.
Kevin WINDOLENE
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right will explain why i think its wintecs,
i used my card on friday for 179 at wintecs, this is fine, at the same time i used the card at wintecs a payment for 179 went to the same company what is trying to get the 2 x 90 and 2 x 95 out of my bank, the bank told me where the second 179 went and it went to the same company that the others have gone to, the fraud ones, the bank told be it was probably from there web site, as that is when it all started
have spoke to a few wc who use wintecs and a few have had problems, when paying by card
i was just trying to warn people
i know some one who was ripped off by 500 after using wintecs and they told wintecs and they didnt seem to do any thing about, i know they probably aint lying as they are all JW, as wintecs and these all go the same church
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Is it a good idea to blame Wintecs at this stage? Quite a serious allegation there. Doubt if it's fraud more like computer error - could be something as simple as clicking 'send' twice when ordering.
If you read his other thread about cloned cards
you would see its not the first time Wintecs have been involved in this sort of thing.
Not blaming the company but something sure is wrong there
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i know they probably aint lying as they are all JW,
;D ;D ;D ;D
That dont mean nought, the catholic church is full of criminals.
Anyway, I wont be using wintecs now on that fact alone 8)
WCW here I come :P
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Is it a good idea to blame Wintecs at this stage? Quite a serious allegation there. Doubt if it's fraud more like computer error - could be something as simple as clicking 'send' twice when ordering.
If you read his other thread about cloned cards
you would see its not the first time Wintecs have been involved in this sort of thing.
Not blaming the company but something sure is wrong there
thats what i mean, for a small company to have so many problems, if it was asda u might expect a few but not a compnay the size of wintecs
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Anyway, I wont be using wintecs now on that fact alone 8)
WCW here I come :P
Anyone want to tell him who runs WCW?? :D
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Ive not heard any issues regarding fraud/theft from WCW though, have you Nath?
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I ordered yesterday, delivered today. Just checked my bank account all is fine. Never had a problem with them and have used them many times over the years.
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All these people with a couple of posts coming on saying they have bought stuff with no problems is hilarious.
Blue monkey is just trying to warn people that there is a high likelihood that "some" people have had their credit cards cloned after buying from them. I don't know hm, but I'm certain he has no personal vendetta against them. He is doing us all a favour by putting out a warning.
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Totally agree. I won't be using them again having had 2 cards hacked within a month
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Well said. And I'm really sorry that this has happened in the first place. But it does sound incredibly suspect of the mentioned companys payment security system or an insider. :-(
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something like this should be taken up directly with the company concerned and let them deal with the problem i use them but dont know the people who run it
airing your views over this forum could ruin them
im sure they would treat the issues they seem to be having as a priority and imform the filth banks etc and sort it
if they dont it then may be a different matter
but there are some clued up devious f===ck==rs out there
internet fraud is rife everywhere
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i did take it up with them, and all i got was it cant be us we check our system 4 times a day, i only assumed it was them from the info the bank give me about a payment for the same amount being sent to a different place at the time wintecs processed a order and then i get betfair trying to get money off me
it might not be wintecs, but there is too many wc having problems after using there card there
i havent got a problem with wintecs, just trying to warn people as was lucky the money that went missing didnt effect me,
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Put me off wintecs, I have to say.
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i ordered fr wintecs on the 3rd of sept only a measley 3 lengths of
rubber , iv never ad a prob wiv them till this order
iv been informed by fraud dept of my bank of a twenty pound
transaction to bet fair !!!!! which they av refunded funny that !!!
spoke to wintecs today will not be using them again
the cleaning spot 4 me now a days >:( >:(
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what are they a load of smack heads at wintecs what did they say about it as there have been quite a lot of people that it has happend to ?
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Seems like a member of staff there has a bad gambling addiction. Add that to having hundreds of card details to hand and it isn't going to end well.
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Anyway, I wont be using wintecs now on that fact alone 8)
WCW here I come :P
Anyone want to tell him who runs WCW?? :D
Who?
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I have dealt with Mark Robbins at wintecs since they first started.
I have always found him to be a totally decent, honorable, and obliging guy.
If you speak to him explaining the exact circumstances, he will I am sure try and look at all the angles from his end.
No reputable company, and in my opinion Wintecs is just that, can afford to allow this kind of thing to happen, it could put him out of business.
I have always found their service second to none, and I hasten to add I have no connection with this company whatsoever.
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Has someone informed the management / owners of wintecs about this as it seems fair they get to realise there business and reputation is being smashed to bits on here!!! ?
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i contacted them and got told it wasnt there system as they check it, i will phone them again to moz, but i dont think it will do any good,
there reputation isnt being smashed to bits, there are people saying that they have never had a problem, and we could just be unlucky,
its getting to the point where u cant say any thing bad about anything on here,
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They must be muppets - what sort of firm does not have a card machine ?
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there business and reputation is being smashed to bits on here!!! ?
Thats not happening for starters on here.
Do you really think us oiks, on CIU, that represent a measely 1% of window cleaners in the UK are seriously going to affect Wintecs reputation.
What about the other 99%?
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I have dealt with Mark Robbins at wintecs since they first started.
I have always found him to be a totally decent, honorable, and obliging guy.
If you speak to him explaining the exact circumstances, he will I am sure try and look at all the angles from his end.
No reputable company, and in my opinion Wintecs is just that, can afford to allow this kind of thing to happen, it could put him out of business.
I have always found their service second to none, and I hasten to add I have no connection with this company whatsoever.
i go along with that ive never had a problem with any order from them and they have always been helpful
again im not connected to them in any way
would be interesting to hear wintecs side of things
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its good to know of problems gives you all a chance to make up your minds
where to shop at least till its sorted; thanks for posting
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there business and reputation is being smashed to bits on here!!! ?
Thats not happening for starters on here.
Do you really think us oiks, on CIU, that represent a measely 1% of window cleaners in the UK are seriously going to affect Wintecs reputation.
What about the other 99%?
I'm in a bit of a quandry here. I've previously used Wintecs and found them fine and had no probs. Infact i've just recommended my mate to get the hose reels he needs from there. Now, although i've had no problem that doesn;t mean there isn't one now. Should i tell my mate to go ahead and order knowing what i now know?
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mike they did me m8 use cleaning spot instead m8 ;)
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yes i would recommend them, i have no problems for 18 months only this, i would still use them just pay cash lol
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Scary innit, who do you trust, got stung with my first with my first purchase from wintec, will think twice about using them again, which is a shame. Does anybody from Wintec come on here? cos I think they need to be made aware of the damage bieng caused to their business, and it needs to be sorted pronto or their business might end up down the pan ???
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Scary innit, who do you trust, got stung with my first with my first purchase from wintec, will think twice about using them again, which is a shame. Does anybody from Wintec come on here? cos I think they need to be made aware of the damage bieng caused to their business, and it needs to be sorted pronto or their business might end up down the pan ???
Well Said.
I think it is pretty out of order to accuse a company in front of hundreds, (potentialy thousands) of people without any proof.
Just because it seems very likely they have a problem does not mean they do. Imagine if one of your customers were to put something in the local paper informing all your existing and potential new customers that you stole money from them when they paid you. (that is what has been done here)
Your business could be ruined and you may be totaly innocent.
Perhaps Wintecs do have a problem, they may be working furiously to resolve it. either way the damage is done now.
I have never used them and now most likely will not. Shame that, as I here they were a good company. Perhaps shut down by one man!!!
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One man? I count atleast 6 that have had problems after using them. Coincidence? Unlikely to me.
And blue monkey phoned them to tell them of the problem before he posted this thread. He was stonewalled and told it definately couldn't be them. They have surely known about this thread for a couple of days now and have chose not to respond / defend themselves.
I personally am thankfull to anybody who puts out a warning that potentially stops people getting scammed. I've experienced it before for nearly £2k, it isn't much fun.
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Doesn't it say on the bank statement where the money is going/gone?
If the bank won't tell you over the phone, log in to internet banking and see?
Or walk into yr branch and ask for a printout of your recent transactions to see where the funds have gone.
Failing that ask to discuss the matter a branch manager..
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Doesn't it say on the bank statement where the money is going/gone?
If the bank won't tell you over the phone, log in to internet banking and see?
Or walk into yr branch and ask for a printout of your recent transactions to see where the funds have gone.
Failing that ask to discuss the matter a branch manager..
yea it says betfair, but the problems isnt where it is going it is where the info is coming from
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Anyway, I wont be using wintecs now on that fact alone 8)
WCW here I come :P
Anyone want to tell him who runs WCW?? :D
Do wintecs own Window Cleaning Warehouse cos thats who I use ???
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They have always given me a good service i didnt know they didnt have a proper card facility. Make sure you have your facts right because will have lost them business for posting this and if you prove that it was them im sure they would reimburse you your money. plus there jw's theres no way they would commit fraud....
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Thank you Blue monkey for showing royal to the members of this forum and warning us of the problem. The way we respond is our own chose. Until we realize we are all in one boat we will never be a profession. Our loyalty to each should be above all to unit us as one body. Come on Guys. We all face the same hardships and the supplies all face different problems they need to sort out theirs out. If Windec turns its back on it customers and will not pay heed to this problem walks away from its responsibilities they must live with the aftermath. We need to close ranks on out industries problems and sort them out .The same suppliers need to sort there own out.
Business is not the place for so much emotional loyalty.
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plus there jw's theres no way they would commit fraud....
^ Most ridiculous statement posted so far.
And btw, nobody is accusing them of fraud, it may possibly be a seperate 3rd party that have compromised the secure system, in which case wintecs are victims too. Just a thought.
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Anyway, I wont be using wintecs now on that fact alone 8)
WCW here I come :P
Anyone want to tell him who runs WCW?? :D
Do wintecs own Window Cleaning Warehouse cos thats who I use ???
Don't think so. I think its JW's who run both companies though
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plus there jw's theres no way they would commit fraud....
Theres no way catholic priests would bugger little boys....
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You really should pursue it with your bank, go in and talk to the manager.
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i have followed it up with my bank and they told me when i used the card at wintecs an exact payment for same amount went to some where else, so 2 payments went out, i could of been unlucky but too many have come on and said they have had problems with them as well, its like when someone comes on and says gardiners brushes are crap people still buy them,
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Sorry guys, this topic isn't doing any good for anyone involved. We can see both sides of the story but unfortunately this is not the place to discuss the issue.
The topic will now be locked, apologies to all involved, it is for the professionalism and legality for Clean It Up and its members