Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Shaun_Ashmore on September 28, 2010, 07:39:00 pm
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Anyone had one from the big Yellow book?
I mean a straight discount not a f'k up discount which they offer when they f'k up when the book is out.
Shaun
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nope, they seem very fixed price when i tried.
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Not had that Shaun , but when I stopped paying my DD a couple of months ago, after having paid half the annual amount, they phoned me up.
They had given me a 10% discount after getting two digits in my phone number the wrong way round, resulting in no work from this years YP. No matter how much I protested they would offer no more, saying it was my fault for not checking the proof properly, even though I had given them the ad on a CD.
I suggested that it was fifty, fifty then, my mistake and their mistake, but they wouldn't budge.
I decided to pay half then stop paying.
This is what I did, hence their telephone call.
How was I going to make good the missing payments they asked. I'm not I told them, I had stopped payments deliberatly. After going through it all again with their caller. I told them that if they wanted to pursue me for the rest of the money, I was willing to explain my case in the courts and take my chance.
The line went dead for a while, then he came back on and said that they should have done better and that they would waive the rest of the payments.
Dave.
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No but I have got changes to adverts without paying for it. I will be pushing very hard at renewal though as they know they are really up against it. I will be expecting them to offer a good package to keep me in the book, enquiries have dropped since last year wher it actually did quite well for me.
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Hi Dave, how's the plates of meat?
Shaun
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Guess now they have shrunk the directorie they wont be giving much away.
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They haven't met 'The Yorkshireman' yet ;D
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Well .... didn't get a discount but they did say that they hadn't put their prices up from last year ! What you do get extra in with the price !!!! is
118247
Yell.com (basic listing)
4 months free Google adwords in their site format
Watch out though, they start wanting to charge you for the extras on a seperate cost centre and straight away and YP from normal start date, I declined this and wanted it all in one so I can check my costings each minute month, what ever she did the rep added it up wrong as it came to £200 more than last year so I pointed this out to her, I will be hawk eyed with my bank statement !!
Remember it's supposed to be the same price as last year.
Shaun
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Dave_Lee.... they manged to use the right phone number when you stopped payment then??? didn't use there own book to try and contact you ??
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4 months free Google adwords in their site format
what the heck is this?
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Hi Dave, how's the plates of meat?
Shaun
Shaun, you been talking to someone I know!?
They are getting better with the help of a strategically placed soft pad. I was okay until I got to Yorkshire then it was like walking on hot coals.
Dave.