Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: simonr on September 09, 2010, 08:15:40 pm

Title: pole length
Post by: simonr on September 09, 2010, 08:15:40 pm
just got a 31ft brodex hydra n while pole is great its only 28ft 29 with gooseneck n brush when i rang i was told its standard to take measurement from waist height is it?? do all suppliers do this  cos that extra 2ft would of come in handy. i was thinking of my 6ft 1" as well as 31ft when i bought it
Title: Re: pole length
Post by: darren clarke on September 09, 2010, 08:18:54 pm
i think its a con as well, as how can they say something will reach a height, it all depends on how tall someone is and what angle you are working at
Title: Re: pole length
Post by: simonr on September 09, 2010, 08:33:39 pm
exactly cos if it was advertised as 28ft id of got a longer 1
Title: Re: pole length
Post by: wezzy32 on September 09, 2010, 08:38:40 pm
they can be ad for that as it mis advertising also they are selling sumthing that is not fit for the purepose
Title: Re: pole length
Post by: Perfect Windows on September 09, 2010, 08:41:05 pm
just got a 31ft brodex hydra n while pole is great its only 28ft 29 with gooseneck n brush when i rang i was told its standard to take measurement from waist height is it?? do all suppliers do this  cos that extra 2ft would of come in handy. i was thinking of my 6ft 1" as well as 31ft when i bought it

If you wanted longer, you should tell them and they should sort it for you.  If they don't, report them to Trading Standards.  If something's sold as 31ft, it needs to be 31ft long.  They would have a field day with a case like that.

Vin
Title: Re: pole length
Post by: darren clarke on September 09, 2010, 08:43:34 pm
becareful as the 31ft lenglth might be the combined lengths of all the poles when measured on there own not the erach, unless it says reach lenght   and it should have a think about been taken from waist height
Title: Re: pole length
Post by: simonr on September 10, 2010, 11:53:09 pm
i'll get in touch with them & post the outcome  thanks to all
Title: Re: pole length
Post by: Gav Camm lammy 283 on September 11, 2010, 01:27:49 am
brodex poles r rubbish anyway  ;D ;D ;D ;D
Title: Re: pole length
Post by: andyM on September 11, 2010, 08:17:53 am
I've looked at the Brodex website and they don't say anything about measuring the pole height from the waist. What a load of BS.
If I was buying a pole of off their site I would think like you did that a 31ft pole would indeed measure 31ft. And not 28,29 or 30ft.
I agree that this is misselling.  >:(
Print off a copy of the Brodex webpage with the product and price, then get in touch with them and see what they say.
If they don't wanna oblige I believe you have a case for Trading Standards, but make sure you have the evidence first (just incase they change the information on the webpage)!  ;)

Title: Re: pole length
Post by: the bfg on September 11, 2010, 08:31:18 am
all pole makers/sellers  give the reach of the pole from waist height