Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: LWC on September 09, 2010, 08:45:32 am
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Listen to this lol
Ive given my dad some of my round to help me out, hes been doing it about a year now. Had a customer odd one, tops and fronts only, small place, £6.
Dad did them for a while then she asked for tops only. Anyway, last few times shes been ringing me complaining saying shes not happy bla bla bla, couple of times ive just gone back to redo them as takes 2 mins.
So i re did them last time, and dad has done them this month, he goes round to collect...not happy again, they werent re done last time etc, come here and look at this window she says (points to front room windows)...dads like "im not being rude but we dont do that window"...yes you do..."no you asked for tops only" ... oh...
So all this time shes been complaining about a window she asked us not to clean and then she cancelled! HAHAHAHAHAHAHAHA, brilliant
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Sure you are heartbroken ;D
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Matt I feel you pain.
I got someone cancel last night that kept me awake all night worring is my business is going to collapse.
it was a front only job priced at £5 someone doing it cheaper at £7.5 for whole house::) I called the lady and said your welcome back anytime to use our services, but had you of asked we would have done the whole house for you, you asked just for front to be cleaned ::).
people that undercut they make me feel sad knowing they have to work harder for less money... thinking they are the clever ones :'(
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Recently took over some work so meeting customers for 1st time when cleaning or collecting.
1st call of the day was a 3bed ex council house £8 bloke comes to the door and I says usual hi taken over from John etc etc .... how much ? .... £8 same as John says me ...... hmmmmmm i will give you £7 says the bloke ....... errr no like its £8 or I can leave it .... dont want it leaving says bloke but want to pay you £7 ... no says me £8 or I will go onto the next house .... leave it says the bloke .... no problem says me with a smile.
spoke to all the neighbours that I clean before he has chance to put poision in they all said hes a tight fisted numpty so no worries.
Just putting ladders into van after finishing last one on the close and a bloke says how much so takes a look and gets him at £9 .... identical house to the numptys so all ended well ! :D
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Recently took over some work so meeting customers for 1st time when cleaning or collecting.
1st call of the day was a 3bed ex council house £8 bloke comes to the door and I says usual hi taken over from John etc etc .... how much ? .... £8 same as John says me ...... hmmmmmm i will give you £7 says the bloke ....... errr no like its £8 or I can leave it .... dont want it leaving says bloke but want to pay you £7 ... no says me £8 or I will go onto the next house .... leave it says the bloke .... no problem says me with a smile.
spoke to all the neighbours that I clean before he has chance to put poision in they all said hes a tight fisted numpty so no worries.
Just putting ladders into van after finishing last one on the close and a bloke says how much so takes a look and gets him at £9 .... identical house to the numptys so all ended well ! :D
you starting to learn grasshopper
bob
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Morning Bob .... any chance of borrowing those 3 section ladders I returned to you ?? need them for a gutter job for an old dear only charging her a tenner to fix a joint and realised mine dont reach doh ! :)
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I to lost sleep ian, my head was spinning
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I fell asleep smiling due to an incident whilst collecting that resulted in a self inflicted cancellation ... story on new customers V cancellations ... too long to retype it here ;)
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ya think thats a bad cancellation i got cancelled the other day because i aint been too pick up my money from the previous clean!!! i cleaned it 1st time 8 weeks ago and am just due now for it hahahaha
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I had some bloke say to me once, after i had been round to collect about 3 times but missed them every time so i thought ill get it next clean.
"please can you make sure you collect the money in future because when it get to 2 cleans its more money"
Was still £8 x2...there wasnt any interest on it...plonker