Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: richywilts on September 01, 2010, 08:55:32 pm

Title: NO MORE CUSTOMERS!!!
Post by: richywilts on September 01, 2010, 08:55:32 pm
made the descision the other day that i just wana plod along with my customer base now and not expand it for a while and get things running smoother as iv split the rounds into smaller more compact rounds etc yet since i made this descision im being inundated with loads of new work its driving me mad!!
Title: Re: NO MORE CUSTOMERS!!!
Post by: Richard Neal on September 01, 2010, 09:00:14 pm
tell them to move to essex then i,ll do them for you  :D
Title: Re: NO MORE CUSTOMERS!!!
Post by: LWC on September 01, 2010, 09:01:46 pm
Is there someone local you can pass on to, maybe go have a look, if theyre decent sized/priced, if not pass it on
Title: Re: NO MORE CUSTOMERS!!!
Post by: Gav Camm lammy 283 on September 01, 2010, 09:14:07 pm
pass em to me richy lad  ;D ;D ;D
Title: Re: NO MORE CUSTOMERS!!!
Post by: Ste M on September 01, 2010, 09:42:57 pm
wheres the work then richy?
Title: Re: NO MORE CUSTOMERS!!!
Post by: d s windowcleaning on September 01, 2010, 10:47:50 pm
i would go have a look at the job as it could be a nice earner where you can replace a few of your lower priced jobs with .
Title: Re: NO MORE CUSTOMERS!!!
Post by: mci services on September 01, 2010, 11:06:21 pm
i would go have a look at the job as it could be a nice earner where you can replace a few of your lower priced jobs with .

so would I and over price big time the stuff you don't want and if you get it, its a bonus, I enjoy my days driving around doing over priced work, not that I have much of it
Title: Re: NO MORE CUSTOMERS!!!
Post by: richywilts on September 02, 2010, 12:49:56 am
im gna fit the ones that are proper local in to me work just this weeks gone crazy
Title: Re: NO MORE CUSTOMERS!!!
Post by: richywilts on September 02, 2010, 12:53:23 am
pass em to me richy lad  ;D ;D ;D

wouldnt let u on my patch ya dirty welshy
Title: Re: NO MORE CUSTOMERS!!!
Post by: Londoner on September 02, 2010, 07:53:51 am
Always take on new customers that come to you, as opposed to having to canvas them. They are a better grade of customer. You will soon get some of your existing customers dropping out for what ever reason.
Title: Re: NO MORE CUSTOMERS!!!
Post by: bobplum on September 02, 2010, 08:27:16 am
how did john your canvesser get on last week richy ;)
bob
Title: Re: NO MORE CUSTOMERS!!!
Post by: M Henderson on September 02, 2010, 04:32:08 pm
Quote
i would go have a look at the job as it could be a nice earner where you can replace a few of your lower priced jobs with .

Agreed, sounds like you are in an ideal position to refine your work. Quote a GOOD price. If you get it drop your poor - if they say no you haven't lost anything.
Title: Re: NO MORE CUSTOMERS!!!
Post by: A & J Owen Window Cleaning on September 02, 2010, 04:56:43 pm
its just best to keep a few on side of your good payers mate
Title: Re: NO MORE CUSTOMERS!!!
Post by: Ian Lancaster on September 02, 2010, 05:06:36 pm
You should treat your business as though it were a living entity.  It needs to be nurtured.  All living things are continually regenerating themselves and discarding old, worn out cells.

Same with your business, it will lose customers through natural wastage so you should always be taking on new work to counteract this.  When it reaches the stage where you can't cope, then think of ways of changing things for the better.  If you stop this process there is a very real possibility that your business will suffer.
Title: Re: NO MORE CUSTOMERS!!!
Post by: A & J Owen Window Cleaning on September 02, 2010, 05:34:48 pm
spot on  mate
Title: Re: NO MORE CUSTOMERS!!!
Post by: wizclean on September 02, 2010, 08:08:24 pm
why drop poorly priced work with customers you have a relationship with already but rather explain to them that you can carry on cleaning there windows at the price you are happy with. 1 people aprreciate your honesty and your name does not get tarred and 2 generally people would prefer to stay with someone reliable than somebody they have never met before.
Title: Re: NO MORE CUSTOMERS!!!
Post by: boshravie on September 02, 2010, 09:23:07 pm
You should treat your business as though it were a living entity.  It needs to be nurtured.  All living things are continually regenerating themselves and discarding old, worn out cells.

Same with your business, it will lose customers through natural wastage so you should always be taking on new work to counteract this.  When it reaches the stage where you can't cope, then think of ways of changing things for the better.  If you stop this process there is a very real possibility that your business will suffer.
Absolutely perfectly said Mr. Lancaster. 
Title: Re: NO MORE CUSTOMERS!!!
Post by: richywilts on September 02, 2010, 11:26:46 pm
You should treat your business as though it were a living entity.  It needs to be nurtured.  All living things are continually regenerating themselves and discarding old, worn out cells.

Same with your business, it will lose customers through natural wastage so you should always be taking on new work to counteract this.  When it reaches the stage where you can't cope, then think of ways of changing things for the better.  If you stop this process there is a very real possibility that your business will suffer.

i know what ya saying ian but i havent worked the round for a while and things havent ran as smoothly as possible one of the lads has left and im back working now i just want to get it all working right without distractions for 3-4 months let me work out the messers etc then evict a few off the list and replace with better paying clients. im still goin to quote the houses just be more than i would normally go in at which is high already haha