Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: bobplum on September 01, 2010, 05:38:10 pm
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does anyone use postal reminders to prompt customers to pay up
if so how do you word it with out sounding like your badgering them
cheers
bob
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Very rarely. And after I've dropped a handwritten reminder in to them when I've knocked and found them not home when I'm cleaning in the neighbourhood.
Usually I write along the lines of "obviously this has been overlooked ... please settle this account or let me know why" sort of thing.
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I get the missus to ring them and make's it sound like the girl in the office chasing payment, seems to work. She won't give up mind, pay up or expect a lot of phone calls ;) ;D