Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Steve Gunn on August 31, 2010, 03:47:50 pm

Title: Customer Refuses To Pay
Post by: Steve Gunn on August 31, 2010, 03:47:50 pm

What would you do in this situation? He was happy with clean just thinks price quoted different from finished price bearing in mind he is has had double done for what he originally asked for.Started to try and barter then asked for invoice for more than the bill was for >:(

Title: Re: Customer Refuses To Pay
Post by: Colin Day on August 31, 2010, 06:35:22 pm

Sounds like he needs a slap :o

Issue him with an invoice and if he still refuses to pay, small claims or debt collection agency... Or a couple of big bouncers can come in pretty handy... ;D

Title: Re: Customer Refuses To Pay
Post by: Shaun_Ashmore on August 31, 2010, 07:14:58 pm

Take the dog with you!

I would issus invoice with terms of payments and if not settled within 7 days what will happen.

Small claims is quite easy to do.

Shaun

Title: Re: Customer Refuses To Pay
Post by: Steve Gunn on August 31, 2010, 07:27:48 pm

He paid in the end after a little arguing,I threatened to take goods to the value or even disconnect washer and flood the place ::)

Title: Re: Customer Refuses To Pay
Post by: benny d on August 31, 2010, 08:03:29 pm

"and flood the place "
I do that as a matter of course...  ;D

Title: Re: Customer Refuses To Pay
Post by: John Kelly on August 31, 2010, 08:20:43 pm

I think Steve's quite capable of doing his own bouncing ;)

Title: Re: Customer Refuses To Pay
Post by: robert meldrum on August 31, 2010, 09:10:09 pm

Was thinking that myself.