Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Steve. Taylor on August 27, 2010, 10:07:10 pm
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Had a call tonight faux suede 6 seater l shape.
I have no concerns regarding the cleaning side but the alarm bells rang when the lady said she had used good old baby wipes :o her friend told her to try it some friend ::)
And now we have the lovely shiny boot polish effect on the seating corners ect
Do you think shes killed it or will these come out.
MY METHOD vac, m/s, aggitate ,cold water extract, towel, turbo dry.
Thanks in advance.
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I'd mark that down as damage before you start and get her to sign it. You won't get it back like you might real suede. Take pics too and manage expectations ;)
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Mike i remember you cleaned & posted pictures of a real dirty one of these did it have the black shiny marks possible delamination?
If so did you get any joy. with them
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Sounds like the nap has been worn out of the top laminate layer, very common. Just clean as normal.
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As others have said, manage expectations!
However, I have seen some great results on greasy hair marks on synthetic buffalo hide/faux suede using HWE..
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easy clean. comes up like new
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clean
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Thanks for the replies thats the pictures i was looking for mike couldnt find anything on FAUX SUED
in the search but then it would help if i could spell ::) tick o ;D
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Steve
I spent ages trying to find the original post but couldn't so posted them again.
this suite had the very shiny soiling you mentioned almost like it had been polished with shoe polish but it came up like new
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Mike i went round today to have a look the setee unclips at the end and makes the L shape when joined reckon its 3 hours work condition a bit like yours but in blue.
Two cute little 4 year old twins have done a good job on it
Downstairs lounge/dinner are parquet flooring but managed to get the h/s/l clean as follows
Told customer i could clean 1 cushion and turbo dry/ towel while doing the carpets ;) if not happy with result just pay for the carpets.
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Steve
If I may share some thoughts from "across the pond":
As you've been advised, the first thing is to make sure the customer understands the limits of what can be done on something that has been terribly abused. I always check carefully for delamination on these items, as they seem to be learning how to make them cheaper each year.
You mentioned cold water in your extraction step. I don't think you need to be concerned with using hot water, within limits. You'll find you can more readily release oily soils from synthetic fiber fabrics with hot water than with cold.
These are the limitations that I use when it comes to heat:
1. Be careful with natural fiber fabrics. Some folk over here want to use boiling hot water on everything, but I see too many color bleeding and fading problems related to excessive heat on natural fiber fabrics.
2. Be careful with synthetic velvet fabrics. Depending on the type of tool being used, I am seeing more damage claims caused because of permanent texture distortion from high heat on synthetic fiber fabrics than I do any other type of upholstery claim.
I haven't seen heat cause distortion on faux suede (sometimes called microfibers over here) , though if you wish to stay on the safe side, you can still use very warm water rather than cold.
The only other damage issue (outside of making existing delamination worse or more evident) is marks from the edges of some cleaning tools. Using a tool with smooth or rounded edges rather than flat metal edges seems to minimize this risk.