Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Carl2009 on August 10, 2010, 07:25:40 pm
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My new SLX 25 arrived today. Here are the initial observations before use (tomorrow).
1. The sections are much narrower in diameter than old SLX (bought in July last year and is the one with the "new" transverse clamps)
2. Collapsed (with a Supalite on) it's around 3 inches longer than the old pole
3. Extended it's a good 2.5 feet longer
4. It's much whippier than the old SLX, even when extended to the same (max) length of the pld SLX - I was amazed at how much whippier it was and had to check the sticker on it to see if they had sent me a CLX by mistake!
5. Positive extension stops are good
6. It's supposed to be 10% lighter than the old pole, but I can't feel any difference
7. Comes with yellow hose as advertised. This feels quite stiff - be interested to see how it is in winter when the hose gets cold/stiffer
It also came with the wrong hose connector - a simple error - and no angle adaptor (an apology that they are out of stock.
I'm going to use it tomorrow for the first time, so it'll be interesting to see how it is in practice. I've a feeling i'll prefer the old pole...
Anyone else got thoughts having had the old one and new one for a while?
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Got,the,new,22slx,it,does,my,head,constantley,adjusting,clamps,every,time,i,extend,it. >:(
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Got,the,new,22slx,it,does,my,head,constantley,adjusting,clamps,every,time,i,extend,it. >:(
Email sent to you. Sounds like you need a replacement set of barrel nuts which should cure this problem.
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quick question for gardiner admin'.
has the new slx been manufactured differently to the old slx, with reference to the initial post about the pole being more " whippy "
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quick question for gardiner admin'.
has the new slx been manufactured differently to the old slx, with reference to the initial post about the pole being more " whippy "
The previous model SLX25's had a larger diameter top section than all the other models - basically they started with Section 2 instead of Section 1. This was because historically the very first SL-X which was only available as a 25ft pole was built on these dimensions. The downside of this was that for manufacturing purposes when making 10 different sized poles, it created complications in top end logistics. It was decided to streamline the range and have the SL-X25 starting with the same Number 1 Section as the rest of the range. The advantage of this is that the 25ft is now lighter than previously (1375g as opposed to 1550g) and has a narrower handle section (34mm as opposed to 37mm). The pole will feel lighter in use due to the fact that the top section is lighter and this makes the most difference to handling. The disadvantage is that it will be slightly more flexible (whippy) than the original. To get an equivalent pole to the original 25ft, a 30ft pole would need to be purchased and the top section discarded. This would give a pole to the exact dimensions with the same handling characteristics. The other advantage of the latest SL-X25 is that it only costs £254 as opposed to £340 for the MkI 25ft and £320 for the MkII 25ft. The carbon quality is the same and in fact the manufacturing tolerances of the latest model are superior to any of the previous versions. We hope this answers your question.
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In a nut shell it's a much cheaper pole to make because of the all the subsequence smaller diameter pole sections.
You made a new pole that wasn’t compatible with the previous pole specifications with regards to the pole components such as screw end, clamps etc. That’s has contributed to change, but the main problem would have been your pricing of two poles same length at different cost which would have put a huge dent in your profit margins.
You have made a mistake then compromised pole stiffness the main purpose of using Carbon Fibre material for the sake of 175 grams of weigh.
Shut up you complete twot! What you know about poles & manufacturing I could write on a postage stamp & still have room left for the sequel! ::) ::) :(
Thanks for the informative reply Gardiner admin.
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You don’t have to be insulting, just explain what have Gardiner’s done. There post is very informative if I have got it wrong by all means correct me. If you claim to understand so much about CF pole’s it shouldn’t be a problem.
What makes you think Gardiners pay any attention to anything you write? I don't know but I would imagine that they see you like the rest of us as a plonker.
Lee
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You don’t have to be insulting, just explain what have Gardiner’s done. There post is very informative if I have got it wrong by all means correct me. If you claim to understand so much about CF pole’s it shouldn’t be a problem.
The problem is you're like a vulture, just waiting for any pathetic opportunity to jump on Gardiner products to try & make yourself look clever! Pathetic, boring & just plain SAD! ::)
We have a good idea who you are & who you represent Ewan. It's all very boring. ::)
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Ewan seems to have a chip on his shoulder with Gardiners god knows why. You've got a company producing a quality pole who have even managed to reduce the price of their poles to less than half the price that Facelift poles were a few years ago and he still ain't happy - what a berk!
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I have just purchased a SLX25 and all i can say it destroys the 18ft Brodex hydra alloy and the xtel 17ft i had before im really happy with the purchase ;D
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I think that’s the point, my point isn’t only aimed at Gardiner’s this is a Forum.
I give the majority of people on here more credit; I don’t buy everything Gardiner’s say.
You wouldn’t look so daft if you were able to criticise Gardiner’s as well as praise them. No firm ever gets it right all the time. Just for your information I know other manufacturers who laugh at people like you, there not laughing at Gardiner’s. If you don’t believe me go to another suppler tell them who you are on here and see if they can keep a straight face.
You're on here Ewan I bet they are peeing themselves laughing at you - we are.
Do you work for a supplier? Perhaps make the tea? 'Cos you sure aren't a windowcleaner.
Come on delete all your threads - they have been on for at least half an hour.
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The lightest most rigid pole at very low prices, far cheaper than the competition. And what's more sold buy an honest supplier. Glad to see gardiners are back here to give us some more of their valued advice.
Simon.
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I've just taken delivery of the Gardeners CLX27, thats a very good pole too and a bit cheaper than the full carbon SLX.
Dennis
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at least gardiners come on here and answers questions, i only see ionic plants and nothing from purefreedom
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quick question for gardiner admin'.
has the new slx been manufactured differently to the old slx, with reference to the initial post about the pole being more " whippy "
The previous model SLX25's had a larger diameter top section than all the other models - basically they started with Section 2 instead of Section 1. This was because historically the very first SL-X which was only available as a 25ft pole was built on these dimensions. The downside of this was that for manufacturing purposes when making 10 different sized poles, it created complications in top end logistics. It was decided to streamline the range and have the SL-X25 starting with the same Number 1 Section as the rest of the range. The advantage of this is that the 25ft is now lighter than previously (1375g as opposed to 1550g) and has a narrower handle section (34mm as opposed to 37mm). The pole will feel lighter in use due to the fact that the top section is lighter and this makes the most difference to handling. The disadvantage is that it will be slightly more flexible (whippy) than the original. To get an equivalent pole to the original 25ft, a 30ft pole would need to be purchased and the top section discarded. This would give a pole to the exact dimensions with the same handling characteristics. The other advantage of the latest SL-X25 is that it only costs £254 as opposed to £340 for the MkI 25ft and £320 for the MkII 25ft. The carbon quality is the same and in fact the manufacturing tolerances of the latest model are superior to any of the previous versions. We hope this answers your question.
thanks very much for your detailed reply, and yes it did answer my question.
may have to buy myself another slx soon
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looks like the gardiner poles are cheaper because they are less rigid?
less material used?
as for the facelift poles being more expensive i would say from experience of buying from both companys that the facelift poles are cheaper in the long run as they dont wear out so quickly.
as for brodex well u get what u pay for :P
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looks like the gardiner poles are cheaper because they are less rigid?
less material used?
as for the facelift poles being more expensive i would say from experience of buying from both companys that the facelift poles are cheaper in the long run as they dont wear out so quickly.
as for brodex well u get what u pay for :P
You could just pay "The old price" for the new SLX a size larger than you require, & discard the top section.
I see it that Gardiners are offering a cheaper SLX option,.. but you can still get the old one if you want for the same price you used to pay.
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I've got several slx's EWAN and they are great. The new admin personna (which is a great idea because it removes personalities as far as possible) only made three posts before you were on him.Give it a rest please EWAN.
By all means argue or state what you think, but following individuals across topics, assigning base motives, hidden agendas, and genrerally muddying the water is just tiresome.Hitting someone three modrerate and informative posts in after months away from the forum just shows why the sensible people stay off this forum.
You don't even own an SLX, know nothing about them, and many don't even think you are a window cleaner.
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Wow. Didn't mean to start such an argument.
1. Thanks for Gardiners Admin coming on the forum and answering the post. You've been missed from here and your expertise is welcome.
2. The pole I have bought is, in my opinion, great value for money. No question of that. I'd buy another, nuff said.
3. So, i've use it for a day - it's is more whippy than the old SLX (not a lot, but it is more whippy). It is not noticeably lighter to me, but a long day's work is a long day's work and i'm going to feel tired.
4. It is longer than my old pole, and already I have found an advantage in this. I await to see if, over time, the longer collapsed length outweighs the benefits of the extra reach afforded.
5 Not sure how long the 'positive stop' paint is going to last - perhaps a more permanent solution (to what is an improvement).
Ewan, I don't know you mate, and no offence, but - in my opinion - your tone is unnecessary. Make objective criticisms in a polite way or don't bother at all. I support all Slumpbuster says.
To be honest we should all be supporting Gardiners, Facelift, Brodex, Ionics and all similar suppliers; criticise constructively where necessary and give praise where it's due. In the end it will result in better equipment at keener prices for the end user. Us.
Incidentally, someone mentioned Pure Freedom. I had cause to call them today and Andrew remembered who I was, without prompting, from March last year. In my book this is a good company producing a great system at a reasonable price.
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I've got several slx's EWAN and they are great. The new admin personna (which is a great idea because it removes personalities as far as possible) only made three posts before you were on him.Give it a rest please EWAN.
By all means argue or state what you think, but following individuals across topics, assigning base motives, hidden agendas, and genrerally muddying the water is just tiresome.Hitting someone three modrerate and informative posts in after months away from the forum just shows why the sensible people stay off this forum.
You don't even own an SLX, know nothing about them, and many don't even think you are a window cleaner.
Well said! ;)
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one thing if the pole hose is thicker and heavier i cant understand why companys like gardiners dont fit them with the streamline lite-5 yellow hose durable and flexible even in cold weather i wont use anything else
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Incidentally my post (or tone) about Gardiner’s is in part aimed at the fools who have nothing but praise for them, even when there Gardiner pole has snapped or something has broken, it reverts to - great customer service etc. It’s just the reverse when the have nothing positive to say about Ionic. There’s nothing constructive about there post on these subjects at all, in fact they are misleading.
What do you think Ionics need to do to get the same kind of misleading & foolish praise?
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It's nice to see Gardiners back again, having got a new mk 111 SLX i have to say
it was a great buy superb to use, yes i was surprised by the whip, compared to the SL2
over the same length, but this pole has meant i reach 3 storeys and velux windows all in one.
(18 ft prolong before)
only had an issue with positive stops, and this was such an easy fix it does not really register
as a fault as it beats paint marks hands down.
Darran
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Gardiners were the first company to actually listen & do real world R&D. They designed, had manufactured & brought to market what we had been praying for! Gardiners were the ONLY company to do this while the others just sat back & continued to churn the same old crap out!
Anyone new to wfp don't really know they are born with such a choice of good products on the market today. When I ventured into wfp over 6 years ago you were sold crap, poles which were actually dangerous to use they were so heavy & flexible! Many of the companies selling equipment hadn't a clue about what they were selling!
IMO, if it weren't for Gardiners commitment & focus to innovation of products in the wfp market the other companies would still be sat on their arses, ripping us off with the same old crap! Look at Ionics for an example, they ripped off the Gardiner lateral clamp design ::) would they have got off their backsides to design their own if not? doubt it.
For this reason, I for one can easily forgive any minor issues Gardiners may have had with new, revolutionary products. They have revolutionised the working day for me, made it easier, quicker & thus more enjoyable & in turn gives me the edge on competition!
So, Ewan, with you just being out of your wfp nappies you can't possibly appreciate just what a huge difference Gardiners have made to our industry & that's probably why you are so naive! ;)
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Gardiners were the first company to actually listen & do real world R&D. They designed, had manufactured & brought to market what we had been praying for! Gardiners were the ONLY company to do this while the others just sat back & continued to churn the same old crap out!
Anyone new to wfp don't really know they are born with such a choice of good products on the market today. When I ventured into wfp over 6 years ago you were sold crap, poles which were actually dangerous to use they were so heavy & flexible! Many of the companies selling equipment hadn't a clue about what they were selling!
IMO, if it weren't for Gardiners commitment & focus to innovation of products in the wfp market the other companies would still be sat on their arses, ripping us off with the same old crap! Look at Ionics for an example, they ripped off the Gardiner lateral clamp design ::) would they have got off their backsides to design their own if not? doubt it.
For this reason, I for one can easily forgive any minor issues Gardiners may have had with new, revolutionary products. They have revolutionised the working day for me, made it easier, quicker & thus more enjoyable & in turn gives me the edge on competition!
So, Ewan, with you just being out of your wfp nappies you can't possibly appreciate just what a huge difference Gardiners have made to our industry & that's probably why you are so naive! ;)
I going to cut you some slack, and not comment on your post.
But if I don’t see balanced response to it, I may have to comment later.
I feel so honoured ;D
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Gardiners were the first company to actually listen & do real world R&D. They designed, had manufactured & brought to market what we had been praying for! Gardiners were the ONLY company to do this while the others just sat back & continued to churn the same old crap out!
Anyone new to wfp don't really know they are born with such a choice of good products on the market today. When I ventured into wfp over 6 years ago you were sold crap, poles which were actually dangerous to use they were so heavy & flexible! Many of the companies selling equipment hadn't a clue about what they were selling!
IMO, if it weren't for Gardiners commitment & focus to innovation of products in the wfp market the other companies would still be sat on their arses, ripping us off with the same old crap! Look at Ionics for an example, they ripped off the Gardiner lateral clamp design ::) would they have got off their backsides to design their own if not? doubt it.
For this reason, I for one can easily forgive any minor issues Gardiners may have had with new, revolutionary products. They have revolutionised the working day for me, made it easier, quicker & thus more enjoyable & in turn gives me the edge on competition!
So, Ewan, with you just being out of your wfp nappies you can't possibly appreciate just what a huge difference Gardiners have made to our industry & that's probably why you are so naive! ;)
what a load of rubbish...gardiners didnt revolutionise wfp
b&Q did when they started selling the harris ;D ;D ;D ;D
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one thing if the pole hose is thicker and heavier i cant understand why companys like gardiners dont fit them with the streamline lite-5 yellow hose durable and flexible even in cold weather i wont use anything else
I am a fan of the slx, I have a couple of them, I am not a fan of the yellow hose though it is a royal pain in the bum with tangles all the time, I dread winter if I am still using it. Typical I bought a 30m reel of the yellow stuff lol
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I got my slx this morning and after 5 months of using a green fibre glass pole its an absolute revelation. Light, stiff and a pleasure to use. Supalight duel trim brush, can't believe how much better it is. Yellow hose is cool, matches my uniform 8)
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I got my slx this morning and after 5 months of using a green fibre glass pole its an absolute revelation. Light, stiff and a pleasure to use. Supalight duel trim brush, can't believe how much better it is. Yellow hose is cool, matches my uniform 8)
hence I dont like it :P
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I got my slx this morning and after 5 months of using a green fibre glass pole its an absolute revelation. Light, stiff and a pleasure to use. Supalight duel trim brush, can't believe how much better it is. Yellow hose is cool, matches my uniform 8)
hence I dont like it :P
you don't like it cuz it clashes with yer eyes :D
Farmer Giles.
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I had my 18ft CLX delivered yesterday with superlight brush, excellent pole, fantastic value for the money, would never buy a pole from any other company, i have 2 18ft SLX and 30ft SLX for two vans, my only wish is they would make a brush specifically for hot water usage as the hot water tends to frizzle the bristles apart from that excellent.
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I could do with some more hose - who stocks the streamlite stuff? Gardiners are out of stock of their yellow stuff.
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I only started wfp nearly four years ago. The choice of poles then was affordable glassfibre (dreadful) or a carbon pole like a Facelift - a benchmark pole in its day but out of reach for anyone starting out on a budget. The other option for lightness and rigidity was a carbon fishing pole. Gardiners have brought the price of a telescopic quality carbon pole within the price bracket of many newbies and established cleaners alike.
If Gardiners hadn't come along we would no doubt still be spending £1000 on a carbon pole and wrestling with an overweight vikan brick on the end and trying to extend six foot plus sections.
Anyone tried a Tucker pole? I did and couldn't lift it from the road - they had to be extended, wedged against the kerb and walked upright.
Ionics might well make good systems, but my god they are pricey!
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I tend to comment only on things I know about hence Gardiners products. I know very little about other manufacturers or their products so generally don't criticise them. I have a general impression which goes a bit like this:
Gardiners = quality poles at an unbeatable price, other products of theirs can be a little pricey but everything is backed up by top customer service.
Ionics: don't know much about them to be honest but have the perception that their systems may be good but vastly overpriced.
Facelift: all I know is their poles were once one of the best but expensive.
Brodex: might be fine but I dislike their pushy sales techniques so would never purchase from them.
Pure Freedom: i've bought pumps from them and membranes no problems, their systems seem excellent value for money they are bookmarked for the future. :)
Omnipole: put off them for life by the arrogant attitude of the Director.
Thats just the way I see the Industry - everyone's different, one mans meat is another mans poison.
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I deal with someone who knows glyn and they say he is a smashing bloke who gets wound up easily. And if i remember your gutter wotsit was enough to wind anyone up.
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Right, a couple of days in and I have to say that i'm not noticing the whippiness of my new SLx as much as before. As I originally posted, this pole is longer and, as the sections are thinner I guess it's inevitable that it's going to be a bit whippier I guess. I still don't notice it's lighter weight, but have benefited more from it's slightly longer extended length. I'm def. worried about the positive stop paint wearing away though.
When I got home yesterday a new angle adapter had arrived and, today, following a fone call yesterday, the correct hose end.
I've watched with interest all the debate about Gardiners and other suppliers on here. I've had my problems with Gardiners - I bought an SLX last year and had clamps and an endcone come unstuck a couple of days after delivery and endured the barrel nut saga. But you've got to ask, why then did I buy another SLx this year. The answer is that I recognise that it's a good product and, secondly, their customer service is great. In this country we are always moaning about bad customer service (to me i've read enough about Brodex to be put off for life) so it's great to experience good customer service.
I'm also soooo happy to see Gardiners Admin and Kirsty Gardiner back on here. Thanks God they are playing a part in this forum again, they've been missed by me at least, giving - as they do - a bit of an insight what it's like to develop new products that appear simple (I mean, just how difficult can it be to create a pole that'll extend to 30', collapse to 4', with clamps that never need adjusting and that can be operated by 1 hand, that is as rigid extended as when you take it out of the van, that weighs little more than a bag of sugar. And that you can step on without crushing it) but aren't.
Try and order an SLX for delivery next week. There's a reason you won't get one and that's because it's a great pole at a fair price. I buy bits and pieces from Gardiners and others from Cleaning Spot and Pure Freedom, all three are great to deal with in my opinion.
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I could do with some more hose - who stocks the streamlite stuff? Gardiners are out of stock of their yellow stuff.
i got mine off griggs based in plymouth i think, no website i had to phone order in 0800 2980333 think this is it hope so