Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: creighton foyle on August 02, 2010, 11:30:26 pm
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i have heard all the good things said about both machines and their suppliers and i cant see much difference in either spec customer service or price so can anyone point out an obvious discrepency in spec on either machine and also give constructive critisism about what is bad (just your opinion) on either machine.i really cant make my mind up at the moment.
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go for the airpion
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One good thing about the airflex is there is no need for a seperate pump for the extra water tanks. The pipe is long enough just to place into extra tanks. If you need it larger you can just extend it. (This is the main reason I purchased the airflex tubo)
Its been a while since ive lifted the scorpion but I think it is lighter than the airflex. In my opinion the airflex is heavier to move up and down stairs if you are doing flats with stairs for access. - even if you have a TM and 300 feet of hose you wont get access to the buildings we clean so a porty is required.
I dont like the tall vent that comes out where the dirty water goes, I think it makes cleaning of the tank awkward. - I think the design to hold the mesh filter on with two rubber bands was a poor idea. Seems a bit rushed. As though they had a deadline to meet and could not come up with a good idea in time.
I dont like the design of the clean water tank itself, its awkward to clean due to the non flat design. (Too many crevices)
(If you look inside you will see what I mean.)
It probably sounds like I hate the machine. I dont. I love it. But its not until you start using a machine for sometime you begin to find out what each individual will dislike or like about a machine whether that be a porty or a TM.
As for the customer service of cleansmart, well I personally dont think it is fantastic, they were late with my machine by several weeks, they missed off parts of my order. I ordered from them again and yet again they messed up the order. However to be fair they corrected it.. but it was a bit late as I need the part like yesterday. Each time you get "Oh we are not normally like this".
I ordered a heater and said to them I need it next day and if not can you call me back so I can buy and collect else where. No it will be there they said. If not we will call you. - No telephone call. No delivery. They phoned the next day when it was too late for me to rectify the issue with a client.
So no I dont think they are organised. They might have alot on there plate. I dont know how much you would have to spend with them to get the order right first time.
However they seem nice people. But does that win business. Even with all the bad points I like the kit. I get great results and the carpets dry better. Thats due to the 3 vacs
But its not down to a machine although it helps. You get great results by being a good operater and knowledge. I got great results with a cheap as chips Rhino 500psi and my customers were very happy.
I was and still compete in my area with companys with truck mounts, and larger franchies with TM's and I am told by custies that have used them in the past they wont be using them again now they have seen what I can do. I have even been called into many residential and commercial sites to rectify many issues. Due to the operater! Not the machine
Dave
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Emclean - not very helpful to anyone a short comment like that. Would you like to expand a bit?
Pristine Clean - I am suprised to hear of your experience with Cleansmart and the non delivery of something that was obviously important to you. Everyone can have a bad day but when it affects "you" it does affect ones thinking.
Your first point about the hoses coming out of the clean tank - the Scorpion does have that feature as well - makes it very versatile.
You make a good point about the fact the machine is not everyting. Dead right threr. The operator is a major part of getting a good or indifferent job done - as your clients are mentioning to you re their experiances with tm operators.
The cleaning fluids you choose to use and how you use them is also a big part of the overall quality.
I have not had an Airflex and apart from a frw minutes use at an exhibition I have not used one either.
I have had a Scorpion for nearly 3 years now and it does a very good job (mind you, the operator is good too and uses carefully chosen cleaning fluids to good effect).
I can recomenfd a Scorpion, but my advice to you i to arrange a demonstration of both of them, preferably in real life situations (which is not always feasable).
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thanks guys this is the very helpful sort of critisism i am looking for keep it coming please.
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JOE
I did not realise the scorpion had this feature that you could move the pipe to another seperate tank. Even though I have used the scorpion I did not scrutinise it enough.
What I do find strange is I spoke to the guys that sell/make the scorpion and they said I needed a seperate pump for the extra tanks. (They never said I could just move the pipe over) world of clean I think?
Oh I dont like the looks of the scorpion, but they are both great machines. I think most of it is down to personal preference.
Like Joe says best to try out.
I dont know where you are Creighton, but you are more than welcome to visit and take a long look and play with my machine (Airflex turbo 600psi). Also what you have to find is will it suit you. Just because it might be getting great reveiws does not mean its the right one for you.
Dave
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thanks for the offer dave i am in swansea so i think you are too far away otherwise i would love to have accepted
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Swansea, yes understand, that over 3 hours away.
Hopefully someone nearer maybe able to offer something so you get a good chance to see the machines without the sales presure pitch.
Dave
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Creighton
Have a word with Nick at Solutions and Matt at Cleansmart. They will know who bought their machines and where they based. More then likely there will be someone within reasonable travel distance of you.
I looked where you come from earlier and knew Swansea to warrington in north Cheshire would be much too far.
Swansea to Cornwall (Solutions) - are you a good swimmer.
I hear that some flights into Newquay airport can be quiet cheap - might be worthlooking at. Dont know about to East Midlands for Nottingham (Cleansmart).
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Joe, sorry I had a cup of Dereks tea this morning.
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Emclean
Actually, I just noticed your reply is part of the 2 machines.
Have you had chance to work either??
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No Joe, it was purely a silly, just woke up comment. I'll consider myself told off.
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No its ok, I didnt see the funny side at first, I must have been dozing.
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You grumpy old man, go and have a word with yourself, Victor.
Matt
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What's the difference between Matt Lindus and a battery?
A battery has a positive side! ;D ;D ;D
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:o :o ;D :'(
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Ive the scorpion as as mentioned you really need to use both machines in anger to make up your mind.
I like the power of it for a back up to the TM, its light and the see thur tank is handy as is the large handle for hanging hoses on.
However its far toooooooooooooooooooooo noisy and the silencers are a bit micky mouse. The switches are too low down and get wet when emptying. The dump valve is too high as it leaves water in the recovery tank. Not a very pretty or well finished machine compared to the Alltec machines.
Otherwise it gets the job done.
Mark
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The switches are too low down and get wet when emptying. The dump valve is too high as it leaves water in the recovery tank. Not a very pretty or well finished machine compared to the Alltec machines.
Otherwise it gets the job done.
Mark
Mark
Re the dump valve - if you look inside the dirty tank it is not feasible to put the dump valve any lower down in the tank.
The construction of the dump valve - having to pass thro the wall of the tank and have a collar fixing it on the inside - stops it being fitted any lower.
But you do have the outlet on the side of the machine, blanked with the rubber bung - this allows you to drain all of the water once you have finished a job and have a grid handy.
The switches are not a problem at all if you take care.
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Joe
If I was using a portable everyday I wouldnt want to remove the cap at the side after every job or even at the end of the day to remove the last few inchs of water. Its a pain. Also the dump drips no mater how much care you take. Putting the electric switches below a dump value really is poor design.
But its great at cleaning.
Mark
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You have a tm Mark??? So you have a dirty water tank that needs emptying daily? and washing out every few months? (what a job that is) and you "object" to removing a cap (2 minute screwdriver job) on the Scorp? and you dont really need to do it daily.
re the dump valve. I reckon most dump valves will drip because debri from the dirty water will get in the grooves and stop a perfect seal - most machines have a dump valve.
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i think everyone will think the machine they have is the best out of the two. i have never used a scorpion so i have no basis to compare the two although i think the airflex performs well its not a tm and no porty ever will be but its a good machine best porty i have used by far.
the only way to compare the two is to use both in a real situation eg go out with someone who uses these machines