Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: joewright on July 30, 2010, 11:10:45 pm

Title: Ionics, Overpriced Rubbish
Post by: joewright on July 30, 2010, 11:10:45 pm: I have just had the misfortune to have contact with the customer service of Ionics :(

They Promise the earth and fail to deliver :(

Buyer beware :(
Title: Re: Ionics, Overpriced Rubbish
Post by: the bfg on July 31, 2010, 12:31:34 am: why
Title: Re: Ionics, Overpriced Rubbish
Post by: Jack Wallace on July 31, 2010, 06:25:41 am: Quote from: joewright on July 30, 2010, 11:10:45 pm
I have just had the misfortune to have contact with the customer service of Ionics :(

They Promise the earth and fail to deliver :(

Buyer beware :(

I see you had spent the grand total of 8 MINUTES, as a forum member when you posted this.

Strange how this happens. ::)

PS, I agree with the overpriced remark though ;D
Title: Re: Ionics, Overpriced Rubbish
Post by: Paul Coleman on July 31, 2010, 08:03:40 am: I haven't had any issues with their product quality but yes, many of the products seem to be priced rather higher than many of their competitors' near equivalents.
Title: Re: Ionics, Overpriced Rubbish
Post by: lee09 on July 31, 2010, 08:58:49 am: I don't think this thread will last long when the ironic police wake up.
Title: Re: Ionics, Overpriced Rubbish
Post by: tws on July 31, 2010, 09:13:20 am: i dont think joewright will be around long defo get banned, you cant go speaking your mind like that. ;D
Title: Re: Ionics, Overpriced Rubbish
Post by: Steve_c on July 31, 2010, 09:23:01 am: No problem with all my stuff from ionics.
Title: Re: Ionics, Overpriced Rubbish
Post by: joewright on July 31, 2010, 10:31:23 am: Quote from: the bfg on July 31, 2010, 12:31:34 am
why

Rubbish Battery

Hose Fittings not up to the Job

Customer service none existent, they just want to sell you replacements :(
Title: Re: Ionics, Overpriced Rubbish
Post by: the bfg on July 31, 2010, 11:11:08 am: so what did you buy ? and what went wrong ?

enlighten us
Title: Re: Ionics, Overpriced Rubbish
Post by: Jimmy1 on July 31, 2010, 05:16:05 pm: I use nothing but ionics stuff, pro 6, 700ltre system and all my poles and have never had a problem. I can also say I have found their customer service and after care service very helpful. Each to his own.
Title: Re: Ionics, Overpriced Rubbish
Post by: Steve_c on July 31, 2010, 05:24:56 pm: Bang on Jimmy.The only problem i had was the reasin not lasting, till i sorted the flow rate out.
Title: Re: Ionics, Overpriced Rubbish
Post by: cat9921 on July 31, 2010, 06:04:34 pm: Quote from: Jimmy1 on July 31, 2010, 05:16:05 pm
I use nothing but ionics stuff,

tell that to this guy

http://www.youtube.com/watch?v=yoPHtIB2KBw

adders ;D
Title: Re: Ionics, Overpriced Rubbish
Post by: Steve_c on July 31, 2010, 07:19:38 pm: Faulty pump sounds like the brushes. Just replace, looks like a new system so will be under warranty.
Title: Re: Ionics, Overpriced Rubbish
Post by: John drake on July 31, 2010, 07:50:53 pm: We have heard a number of people complain about Dodgy Batteries.
Title: Re: Ionics, Overpriced Rubbish
Post by: Peter Fogwill on July 31, 2010, 11:07:05 pm: Batteries, even leisure batteries are not made to be charged and discharged as often as we use them. In a caravan or on a boat they may be used for a couple of weeks at a time, where as we are using them constantly over a long period. I have came across a problem with my batteries and all they need is a very long charge on an old fashioned type charger that doesn’t cut out when the battery is fully charged.

The modern chargers get a full signal from the battery and stop charging even although the battery is not fully charged, and after giving it a good charge with the old fashioned charger it brings the battery back to working fine.

I don't know if the explanation is correct as it was someone else who told me, but I know for a fact that it does work.

Peter Fogwill
www.window-tools.com