Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: P @ F on September 06, 2005, 09:07:26 pm
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As my Q says , but i dont know how to best go about it , help me please , i want to earn bigger money .
Rich P @ F ;D
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Rich, If you view my previous post titled 'Poaching commercial' you will see that I have just written a marketing letter just for the very same task.
My initial plan was to target a different business sector WEEKLY but have just received my first reply and now appreciate what follow-up work there is involved so am sending out batches and waiting a few weeks before I do another one.
Let me know if you want a copy as I am more than happy to send you one.
Finally I am just putting together a new quotation pack for the first reply which will form the next stage of the chain.
So far I have written a letter draft to each of my existing commercial customers asking them to supply me a written testimonial for this quotation pack. Again if you would like a copy just ask.
The next step is to revise my quotation letter content itself so have asked this forum for help (see my latest post for the details).
Its not instant but am taking my time to do it professionally cos thats what I feel will render a positive result.
Hope this helps
Sarill
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Yes please Sarill, copies of any thing you have will be most appreciated , i could do it myself but as i say , i just dont know how to go about it !
jibbers@blueyonder.co.uk
Cheers Rich P @ F
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Just mailed it Rich. Hope it helps.
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would you be kind and send me a copy at: contact@smart-cleaning.co.uk many thanks if you do.
Andy
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Thanks Sarill , very proffeshnial !
I'll get some of those out right away .
Thanks again Rich P @ F ;D
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any chance of a copy please
sggibbo1@aol.com
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i would appreciate a copy if possible thanks a million shawn
shawnbrophy4@hotmail.com
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Lets have a look then ..Please
Alan
alan@thewindowcleaner.biz
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Hi any chance of a copy please as i'm just starting out at this game and would like any help thanx big time
spotless.w.c.s@btinternet.com
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If you get time can you mail us a copy as well , alsways good to look at new ways ,
thanks john malone
email: johnmalone25@hotmail.com
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All done guys. If there are any problems opening them let me know.
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Any chance of a copy as well please gamble1969@hotmail.com
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Rich,
Just mailed you a copy of the testimonial letter as well. Dont know if you plan to put together a quotation pack but it may be helpful when those enquiries come in !!!!
Sarill
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any chance
david@dmorris20220.wanadoo.co.uk (http://david@dmorris20220.wanadoo.co.uk)
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Hi sarill could you please email me a copy aswell much appreciated
Steve
easycleanwindows@fsmail.net
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Hi Steve & David,
Which one do you want a copy of ? The Commercial Marketing letter or the Testimonial Request letter ?
I have forgotten who I sent copies of the canvassing letter too but am almost sure you have both had that one !!!
Let me know
Sarill
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Hi sarill thanks for getting back.If possible could i please have a copy of both.....thanks steve
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hi there. Could you please send me any details of getting commercial work. It's my first time on here and i would appreiate all the help i can get.
Regards
Nigel
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Hi sarill thanks for getting back.If possible could i please have a copy of both.....thanks steve
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Go on then, Sarill, can I have a copy too please?
toshisba@yahoo.co.uk
Cheers.
If I was you, mate, I'd e-mail a copy to admin so that they can put it into the documents to download section.
A similar thing happened to me and I was e-mailing the world.
Regards,
Tosh.
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Hi Srrill
I have been putting down some ideas for an introductory letter my self but I am stuck, would like a look at your Commercial marketing letter
please
Thanks
Steve
sfeeley@tiscali.co.uk
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Hi sarill
Can i have a copy of both as well please whenever you get a chance
well if you can,t beat them join them ;D
thanks darren
mwcs@ntlworld.com
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Hi sarill,
Could i have a copy as well please.
Thaking you in advance.
Philip thomas
Philip@twthomas.freeserve.co.uk
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Any chance of a copy as well please ben@c-thru.co.uk thanks mate
Ben
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Steve,
Have just sent both. Hope they are of use,
Sarill
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Right then all you lovely w/c who have asked for a copy !!!!!!!!!!!!!!!
I m gonna send them both to admin to post in the documents to download section BUT Tosh I dont know how to do it !!!!
Any one help me with the process ?
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Sarill
nothing came through, but not to worry you must be sic of emailing by now I will get it of admin when posted
Steve
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thank you if ok with you i can put on here on post
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Steve,
Thats Ok with me just check I have not left any personal details on it before posting. Would do it myself but dont know how !!! Doh !!!
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no theres no personal details it will prob get moved to documents area
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THANKS STEVE,
Will have to learn how do that as Im currently puting together our company quotation pack and think its something that other w/c's on the forum would like.
Gonna take a while though so will contact you when I need help posting them.
Cheers
Sarill
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Thats what were all here for to help each other...i hope
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Could you please send me the packs to thanks very much
dave0123@merseymail.com
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I've just read this topis and my method of getting commercial work is so simple.
I simply walk into any where commercial whether it be shops, offices or factories and just ask if they need a window cleaner and leave a leaflet.
We may have missed out on a lot of work by not having printed literature to leave and all that stuff but every time I spend a day canvasing I always pick up at least one job and often, we get a phone call weeks or sometimes months later.
Then it's a case of doing the quote and we price our selves a bit on the high side. To date our success rate is roughly 70% of those jobs we quote for.
The way I canvass for work is quick, simple and effective.
I know others have more elaborate methods and that may work for them but for me - I walk in and ask.
Cheers
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Would you be kind enough to send me a copy also
paul@1stclasscleaning.co.uk
Many thanks
Paul
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Hi Sarill
Thanks for sending the Commercial marketing letter so quickly something i have never thought about.
Thanks again
Paul
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Paul,
The two letters were kindly attahed to the bottom of one of the above postings from EasycleanWindows but have just emailed them to you anyway.
Hope they are of some use.
rosskesava, Your approach would have worked great today as it was raining however there are two reasons why this approach may not be used by SOME w/c's.
1. Inexperience : There are many newbies on this site who may be just too scared to approach profesional businesses YET. The letter could be a cost efective way to get their name around their area without having to take the knock-backs we all know we will get. Personally I have no fear of knocking but get easily disheartened by the constant rejections so know face-to-face is not right for ME.
2. Cost effectiveness: The cost of taking a day off to door knock is not possible for some. I know you have to speculate to accumulate but sometimes paying the morgage is more of a priority and often canvasing gets put on the back burner and never done.
In terms of whether the letter has been worth it who knows - it may not get one job - just have to wait and see eh !! Maybe I will have to the job I hate most - door knocking !!!!!
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please could you email me copy of The Commercial Marketing letter
thank you
steve
twyfordcleaning@tiscali.co.uk
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Just sent it steve.
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hi sarill
any chance of a copy of your hard work?
alansavvi@aol.com
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If you are trying to win window cleaning work, from the above commercial canvassing letter, one thing that does spring to mind, "the use of ladders over a certain height" if you are trying to tell someone this there maybe think " thats ok my window cleaner only goes to 1st floor that should be safe, which in most cases is, However, Working at Height is now classed as a foot from the ground Regulation 2: http://www.hse.gov.uk/pubns/indg401.pdf hope this helps in anyway.
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Could be wrong but not sure if there is "The European Health & Safety Executives"
If you our going for commercial work, something like this would stand out, to someone that works in a office, and would get bin, just on the wording alone.
Andy
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Thanks for both suggestions Andy. Thats exactly why I posted them 'more heads are better than one' and thats why it has changed since the first draft.
Im just printing the HSE guide on 'The work at Height Regulations 2005' as it will make a great reference point and of course a back up document should any potential customers want verification.
I will post an updated version of the Marketing letter for the people I have already sent one to via this thread.
Thanks Again
Sarill
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if you send me one sarill ill open a new thread and pdf it for you
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Hi Sarill
You made a good point about inexperience when it comes to going for commercial work. I was seeing things from how I get work.
Offices and factories can be quite daunting. There's 3 of us who work together and the other 2 seem to shy away from offices etc and just go in to shops and I often end up canvasing everywhere else.
The interesting thing is that a lot of other window cleaners also won't go into the places I go into and a result, I can sometimes pick up a lot of work so maybe in terms of handing out letters or leaflets look for the place that is daunting to just simply cold call on and hand out literature instead (or post it).
As for starting out going for commercial work - shop windows are the easiest work to get. That is a dead simple. All I say is 'I just want to ask you one simple quick question - do you need a window cleaner?'
So maybe starting with shops is a good way to start to build confidence.
Also, I only canvass for new work when it's raining. I couldn't bear the though of not earning on days suitable for working as I'm Scottish.
It will be interesting to find out how well the letter works. I missed the obvious that any tool that helps someone to get work they wouldn't otherwise get must be worth it and anything that builds confidence must be a benifit to.
As for door knocking - I also hate it. Not because I find it hard to knock on the door but because I am not so good at being sociable and I struggle because I am too formal. One of the others I work with loves it because he can yak away to anyone in a semi social context. I find offices and companies easiest and he finds houses a doddle. The third one is incredible at organising things but will not canvass on his own for all the tea in China. I guess it's horses for courses.
Cheers
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Ross,
Can I borrow your guy for a few weeks - id love to see how successful people cope with the rejects of door knocking. I know its my weakest business area.
My wife is in sales (having been one , trained them and ran a busy sales department) and she has given up on me !!! I just cant seem to sound or act positively after 20 rejections. !!
Never mind, I've got it where it matters, that being a dam good w/c with all the right attitude and manners so I just suppose I am not as perfect as I thought !!!
Steve I have just mailed the revised draft thanks to Andys input.
Really appreciate your help on posting it for me.
Sarill
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Rich,
Since you started this thread I have emailed your updated version directly as well.
Its been a long road for a simple letter hasn't it !!!
Sarill
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hi sarill
you must be realy busy but when you get a moment i would realy apriciate a copy too
thanks Kev
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sorry sarill forgot to give email dhaa!!
kevin.lovejoy@dsl.pipex.com
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Just done it Kevin.
Hpe it helps.
Sarill
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Hi Sarill again
My mate who I work with sees door knocking as being sociable and his thing is 'isn't it great to talk to people' which he often does till the cows come home.
My own veiw of those who say 'no thanks' is that I couldn't care less as all I'm doing is simply asking and people are entitled to say 'no'. I don't think in terms of how many houses I've already called on or the next house untill I'm there.
It's also a numbers game (again) in that if you call on enough people then some will say 'yes' and the 'no's' are simply a part of that process. It's the same for companies except that especially with companies, I find that I tend to think on how I could have said it better and then try that next time.
One hidden advantage of door knocking is that if you do get a job then sometimes neighbours will come out and ask you to do theirs as you have already spoken to them as you are not a complete stranger. Also in area's like that we always make a racket with the ladders so as people close by look out their windows.
I think also terminology both in terms of self talk in our heads and in spoken (or written) words matters a lot. Really people who don't want their windows cleaned aren't 'rejections' or rejecting your offer - they simply don't want or need a window cleaner.
I am constantly correcting the other two in terms of their language. The last wet day when we went canvasing it was 'why does no one anywhere down this street want a window cleaner'. It wasn't that 'no one' or 'anywhere' or anything like it- it was that most people were out and that someone told the other two to f**k off.
These things happen. No one gets more work by only calling on only acceptable nice people where 1 in a precise set number says 'yes'.
How I started door knocking was to give myself a time limit before stopping for (dare I say it) a fAg break. Then I would knock on doors for the same amount of time again. Next rainy day I would increase the time by a few minutes. Then the next rainy day by a few more minutes and so on. To start with the hardest doors I knocked on was those after I was thoroughly fed up with getting no where. Now I simply knock on doors because from time to time - it's what I do with no real veiw of the numbers who want a w/c.
In terms of canvasing companies or offices or where ever, I say to myself 'just do it' and block out all other thoughts and walk through the door. It's the old thing of comfort zones. I think stepping outside them is a good thing and I keep that in mind because afterwards, it feels good whether I'm successfull or not.
Also, the people I speak to are just like me, a person. They are not going to kill me, or beat me up or torture me. The worst they can do is be rude or say 'no'.
Just make a point every week of calling on a set number of houses even if it's a few and increase it by one house a week. That repetitive action will give confidence and immunity to the 'no's' and often how we feel inside reflects how successfull we are. Give it a go. You will lose nothing by trying. Then one day walk into a company and just ask.
Cheers and I hope the above helps in some way.
Ross
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hi sarill
thanks for Commercial Marketing letter, can you put my name down for your
new quotation pack, can you email me
thanks
steve
twyfordcleaning@tiscali.co.uk
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Hi Sarill,
Could you please email me a a copy e Commercial Marketing letter and the Testimonial Request letter .
Symbolic.company@ntlworld.com
Regards
Jonas
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Could you mail me a copy too please.
dossers@hotmail.com
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Could I have a copy to pretty please??
richietracey@hotmail.co.uk
Thanks
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please Could I have a copy email grist90@fsmail.net
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I've got to quote for some district council buildings in the new year and wouldn't mind having a look. Can you send me a copy please.
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Hi Sarah, could I please scrounge a copy from you aswell. h_ydroclean@msn.com
Thanks in advance, Ryan
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Why waste your time knocking doors, when all you need to do is approach larger cleaning companies, who would like to offer window cleaning under thier umbrella of services, i do work for several property management companies, and a contract cleaning company. The work floods in from all the customers that they have on their books.
I find that price is not always the answer with larger companies, but the standard of service and insurances etc. are in place.
Just my point of view, maybe i'm like alot of others who find rejection hard to cope with! At least this way you are saving yourself alot of earning potential time.
;D
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hi sarah,
Hope im better late than never, would you be kind enough to send me a copy of your two letters, would be very much appreciated. Have a great xmas :)
John
john.adams83@tesco.net
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sarah
Can i also have a copy of both looking for new work in 2006
e-mail Landywood@tiscali.co.uk
thanks in advance for the help
Gary
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Can I jump on the band wagon too please Sarah
Pretty Please :-* :-*
Chris
8)Merry Xmas Everyone 8)
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Oh Sarah,
Please ,please, can you send me copys too. I,m targeting commercial work next year. You could be a god send. Send too:-
neillawlor@tiscali.co.uk
Many thanks and HAPPY XMAS.
Nel.
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Any chance of a copy to:
biggsjul@aol.com
thanks
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hi there. could you please send me a copy i had a go earlier this year at comercial canvassing. but no results as yet. think my letters were not the best. it would be great if you could send me a copy. reidmartyn@tiscali.co.uk
thanks :)
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sarah, i would be grateful of a copy of them all aswell steve@dunbar98.freeserve.co.uk cheers steve
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Rich, If you view my previous post titled 'Poaching commercial' you will see that I have just written a marketing letter just for the very same task.
My initial plan was to target a different business sector WEEKLY but have just received my first reply and now appreciate what follow-up work there is involved so am sending out batches and waiting a few weeks before I do another one.
Let me know if you want a copy as I am more than happy to send you one.
Finally I am just putting together a new quotation pack for the first reply which will form the next stage of the chain.
So far I have written a letter draft to each of my existing commercial customers asking them to supply me a written testimonial for this quotation pack. Again if you would like a copy just ask.
The next step is to revise my quotation letter content itself so have asked this forum for help (see my latest post for the details).
Its not instant but am taking my time to do it professionally cos thats what I feel will render a positive result.
Hope this helps
Sarill
Hi Sarah
Could you please let me have a copy of your letter. steven.hughes267@ntlworld.com
Thanks
Steve
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Hiya
Getting commercial work is not necessarily the answer to earning more money. Its worth while bearing in mind that if you lose contracts with commercial customers, WHICH YOU WILL, then losing say £5000 a year on one customer does tend to suck! Your bread and butter is definetly private customers who pay a more modest sum, but at least it doesnt dent your pocket if one if them says "Up Yours". Take my advice. After being in the game 21 years, commercial work isnt all it is cracked up to be
Doug & Tracey
http://www.dtworld.co.uk
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could you send me one as well cheers mate
reliablewindowcleaning@hotmail.co.uk
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Hi Sarill, could you please email us a copy of both or maybe post them on this site. Cheers Michael -G&M
hickeys45@yahoo.ie
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Hi sarah or any1 else who has had the information sent to them could you forward it to me as well please would be very happy
kind regards
andy
sparklesalesuk@blueyonder.co.uk
:)
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All sent guys, but tomcat you left no addy and there is not one in your profile. Let me have one to send it to you.
If anyone makes any improvements to it let me know as I am always trying to make my communication better.
Sarah
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just come across this topic and would also appreciate a copy.
Many thanks Colin
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is there any chance of a copy of that please?
richa479@aol.com
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Sarah I didn't recieve your email could you please send it again.
Cheers Michael -G&M
hickeys45@yahoo.ie
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http://www.cleanitup.co.uk/smf/index.php?topic=14799.0
Hi guys,
Here is the link to the Documents to Download section where I have posted it.
Hope it helps,
Sarah
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please can i have a copy also. could do with getting commercial work myself, but don't quite know where to start.
any help greatfully recieved.
e-mail; gowercleaningservices@msn.com
from lynn
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Hello Sarah,
As you have had a good response to the " letter" i am also curious to see what a great author you are ,would it be possible to forward a copy to Citycleaningser@aol.com,
many thanks,
HAPPY NEW YEAR
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if you wouldnt mind sarah, me also?
genesis_window_specialist@yahoo.co.uk
many thanks
Russell
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http://www.cleanitup.co.uk/smf/index.php?topic=14799.0
Hi guys,
Here is the link to the Documents to Download section where I have posted it.
Hope it helps,
Sarah
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If anyone makes any improvements to it let me know as I am always trying to make my communication better.
Sarah
... I am always attempting to improve my communication.
(I think I'm turning into MalcG. Sorry)
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Rich, If you view my previous post titled 'Poaching commercial' you will see that I have just written a marketing letter just for the very same task.
My initial plan was to target a different business sector WEEKLY but have just received my first reply and now appreciate what follow-up work there is involved so am sending out batches and waiting a few weeks before I do another one.
Let me know if you want a copy as I am more than happy to send you one.
Finally I am just putting together a new quotation pack for the first reply which will form the next stage of the chain.
So far I have written a letter draft to each of my existing commercial customers asking them to supply me a written testimonial for this quotation pack. Again if you would like a copy just ask.
The next step is to revise my quotation letter content itself so have asked this forum for help (see my latest post for the details).
Its not instant but am taking my time to do it professionally cos thats what I feel will render a positive result.
Hope this helps
Sarill
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Send me a copy please just started up and need all the help i can get thanz spotless.w.c.s@btinternet.com
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Hi Mr Klean,
The link to download a copy of the leter is in my last post above.
Hope it helps.
Sarah
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Rich, If you view my previous post titled 'Poaching commercial' you will see that I have just written a marketing letter just for the very same task.
My initial plan was to target a different business sector WEEKLY but have just received my first reply and now appreciate what follow-up work there is involved so am sending out batches and waiting a few weeks before I do another one.
Let me know if you want a copy as I am more than happy to send you one.
Finally I am just putting together a new quotation pack for the first reply which will form the next stage of the chain.
So far I have written a letter draft to each of my existing commercial customers asking them to supply me a written testimonial for this quotation pack. Again if you would like a copy just ask.
The next step is to revise my quotation letter content itself so have asked this forum for help (see my latest post for the details).
Its not instant but am taking my time to do it professionally cos thats what I feel will render a positive result.
Hope this helps
Sarill
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if sarah or anyone else has copys of these letters could they send to me thanks ray
raynelson@talktalk.net
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is there any chance of any one who has copys, send me them also thanks very much
dougies49@hotmail.com
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Hi Sarah Sarill , only just noticed your reply on a previous page about your updated versions , i didnt look again as i thought it would only be other w/c's askin for a copy !
If you could mail me the updates it would be great , thanks .
And your right about the thread , it has turned out to be a proper biggun !
If your wondering how i got on with finding commercial , so far it aint happened , crazy i know but everything is going boobs up all the time , i had one of my vans nicked , then my remaining van decided to do my bank balance a bit of harm , this year should be better , i cant complain though about 2 years into the bussiness now and i have gone from a car and a B&Q ladder to 2 fully kitted out wfp vans .
jibbers@blueyonder.co.uk
Rich P @ F ;D
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Hi can i have both copies aswell please thanks t.morris6090@ntlworld.com
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Hi Steve & David,
Which one do you want a copy of ? The Commercial Marketing letter or the Testimonial Request letter ?
I have forgotten who I sent copies of the canvassing letter too but am almost sure you have both had that one !!!
Let me know
Sarill
could you send me both letters please my email address is kevstop70@aol.com thank you :)
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Hi Steve & David,
Which one do you want a copy of ? The Commercial Marketing letter or the Testimonial Request letter ?
I have forgotten who I sent copies of the canvassing letter too but am almost sure you have both had that one !!!
Let me know
Sarill
could you send me both letters please my email address is kevstop70@aol.com thank you :)
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As my Q says , but i dont know how to best go about it , help me please , i want to earn bigger money .
Rich P @ F ;D
could you please send me a copy of the information sarall sent you on increasing the size of your business through commercial work my email address is kevstop70@aol.com thanks
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Hi guys,
I have posted the letter so you can download it. Click on the link below and just cut and paste it onto your own letterheads.
http://www.cleanitup.co.uk/smf/index.php?topic=14799.0
Hope it helps,
Sarah
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Hi sarah,
I expect that your fed up with people asking by now but is there Any chance you could send me a copy of your commercial letter, testimonial request and and quote pack please?
regards
cameron
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me too please :-*
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;D ::)
What can a girl do eh ??
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Guys/Gals,
It's in the documents to upload section.
Take a look there, there's loads of other goodies there too.
I'm going to lock this thread now.