Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: davids3511 on July 13, 2010, 07:53:50 pm

Title: Going to have to start chasing debts more seriously
Post by: davids3511 on July 13, 2010, 07:53:50 pm
I leave a stamped addressed envelope for anybody who isn't home when I clean. Most are great and send within a few days. However, a few let it roll and pay double every now and then. However, whjat I have started to notice is that more and more are saying 'I was in that day, I don't think I could have missed you' or 'I'm sure I paid that'.

I think I am going to have to start sending reminder texts, anybody know a good way of putting it without seeming overly pushy and how long would you wait before chasing the debt?
Title: Re: Going to have to start chasing debts more seriously
Post by: Clive McDonald on July 13, 2010, 08:09:27 pm
What do you write on the slip? What does it say on the slip?
Title: Re: Going to have to start chasing debts more seriously
Post by: david watts on July 13, 2010, 08:13:23 pm
3 strikes there out or if they come on like that you cant rely on them;
better to stay in bed than work for nowt ;)
Title: Re: Going to have to start chasing debts more seriously
Post by: bobby p on July 13, 2010, 08:25:06 pm
on my slips i write the day And the time i cleaned it.  then on my worksheet pencil in the same time ,so i have a no doubt of it all,a reference  .   

before i started this system i had one woman rang me and swear blind i had been turning up a week early and in the confusion i let her have a clean for free. later realized she did this as she was a bit skint.
Title: Re: Going to have to start chasing debts more seriously
Post by: davids3511 on July 13, 2010, 08:26:07 pm
What do you write on the slip? What does it say on the slip?
Title: Re: Going to have to start chasing debts more seriously
Post by: dazmond on July 13, 2010, 08:27:29 pm
phone them up or collect!!

i use SAE and collecting.ive never once had a problem with SAE but a lot of mine pay when i clean or i collect once a week.

sometimes the only way to get your money is to collect it mate!! ;) ;D ;D ;D
Title: Re: Going to have to start chasing debts more seriously
Post by: Mist A Bit on July 13, 2010, 09:38:27 pm
 still go and collect in person and i get most of my money in, any i cant catch i send a invoice after 2 cleans. most pay by this stage, if not i keep sending them untill i think its better to write it off. Dont have many problems though
teve
Title: Re: Going to have to start chasing debts more seriously
Post by: geefree on July 13, 2010, 10:12:18 pm
I drop a little card to let them know they have been cleaned, saying i will call later to collect, (apart from the ones who pay online or cheques  like clockwork)

then if they are not in at the end of the day i post similar to yours,.... but i write on it RING ME FIRST AS I MAY STILL BE IN THE AREA.

I have no bad debt.
Title: Re: Going to have to start chasing debts more seriously
Post by: Clive McDonald on July 13, 2010, 10:20:00 pm
David351

very good.Some of the extraneous stuff should be on the back.

Am i right in assuming you don't give them an addresed envelope?

Am i right in assuming this slip is paper and not card?

Mine say please pay within seven days, but kndly pay within seven days is better grammar.
Title: Re: Going to have to start chasing debts more seriously
Post by: geefree on July 13, 2010, 10:22:17 pm
Mine used to say 7..... now its 3 and much better. especially when i stroke a highlighter pen thru it  ;D
Title: Re: Going to have to start chasing debts more seriously
Post by: davids3511 on July 13, 2010, 10:30:40 pm
David351

very good.Some of the extraneous stuff should be on the back.
I though of that but was afraid people may not read it
Am i right in assuming you don't give them an addresed envelope?
I leave them a stamped addressed envelope (no excuse then)
Am i right in assuming this slip is paper and not card?
A5 paper, not card.

Mine say please pay within seven days, but kndly pay within seven days is better grammar.

I was thinking of putting 'all payments due within 10 days' and chasing up after 14. As for collecting, I don't see most of my customers durning the day. I would need to spend hours collecting every night and I have no intention of going back to that. I do collect from some stubborn customers but they don't last long.
Title: Re: Going to have to start chasing debts more seriously
Post by: p1w1 on July 13, 2010, 10:59:14 pm
David351

very good.Some of the extraneous stuff should be on the back.
I though of that but was afraid people may not read it
Am i right in assuming you don't give them an addresed envelope?
I leave them a stamped addressed envelope (no excuse then)
Am i right in assuming this slip is paper and not card?
A5 paper, not card.

Mine say please pay within seven days, but kndly pay within seven days is better grammar.

I was thinking of putting 'all payments due within 10 days' and chasing up after 14. As for collecting, I don't see most of my customers durning the day. I would need to spend hours collecting every night and I have no intention of going back to that. I do collect from some stubborn customers but they don't last long.

I use the same as yours david351 although have modified it a bit i saw it posted on here once and thought they were really good with the idea of the extra services on the bottom and it does work as i have had a number of enquires some which have turned into profitable jobs, so i guess a thank you is in order  :D

Paul
Title: Re: Going to have to start chasing debts more seriously
Post by: afssm123 on July 14, 2010, 09:52:28 am
David - that is an excellent card to put through.

If I was a custy I would be impressed - very professional, lots of payment options

Do you get much extra business from the bits at the bottom?

The only thing that I thought was worth adding was asking for referalls - but then again I am building a round so that may not be relevant to you
Title: Re: Going to have to start chasing debts more seriously
Post by: davids3511 on July 14, 2010, 07:37:22 pm
David - that is an excellent card to put through.

If I was a custy I would be impressed - very professional, lots of payment options

Do you get much extra business from the bits at the bottom?

The only thing that I thought was worth adding was asking for referalls - but then again I am building a round so that may not be relevant to you
Yes, I get a couple of jobs a month off the boxes at the bottom. You could add a section on the back for referals with space for a name, address and contact number.
Title: Re: Going to have to start chasing debts more seriously
Post by: davids3511 on July 14, 2010, 07:38:34 pm
David351

very good.Some of the extraneous stuff should be on the back.
I though of that but was afraid people may not read it
Am i right in assuming you don't give them an addresed envelope?
I leave them a stamped addressed envelope (no excuse then)
Am i right in assuming this slip is paper and not card?
A5 paper, not card.

Mine say please pay within seven days, but kndly pay within seven days is better grammar.

I was thinking of putting 'all payments due within 10 days' and chasing up after 14. As for collecting, I don't see most of my customers durning the day. I would need to spend hours collecting every night and I have no intention of going back to that. I do collect from some stubborn customers but they don't last long.

I use the same as yours david351 although have modified it a bit i saw it posted on here once and thought they were really good with the idea of the extra services on the bottom and it does work as i have had a number of enquires some which have turned into profitable jobs, so i guess a thank you is in order  :D

Paul
No probs, glad it made you some money.