Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: 24-7 S C Services on August 31, 2005, 03:11:38 pm
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HI Everyone,
Does anyone have a ‘Terms and Conditions’ for wfp? Which they give to their clients?
Before I spend out more money and nip down to the Solicitors and have them written up, I would be interested in viewing other peoples if possible.
Areas I feel need to be covered: -
1) Leaking seals and frames
2) Windows left open, therefore cannot be cleaned
3) Paint flaking and falling off
4) Rotten window frames
5) Payment terms
There are just a few, all suggestions would be welcomed
Many Thanks
Andrew
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HI Everyone,
Does anyone have a ‘Terms and Conditions’ for wfp? Which they give to their clients?
Before I spend out more money and nip down to the Solicitors and have them written up, I would be interested in viewing other peoples if possible.
Areas I feel need to be covered: -
1) Leaking seals and frames
I do near 400 houses and a odd 1 leaks, but its not even a trickle of water
2) Windows left open, therefore cannot be cleaned
I just push them closed with my brush, if that does work, just be carefull and take a bit more time, i never miss a window
3) Paint flaking and falling off
This happen if you do the trad way aswell, not a concearn
4) Rotten window frames
See above, the water is only like a small downpour of rain, nothing to worry about
5) Payment terms
Cannot help you here i am afraid, as we are all different
There are just a few, all suggestions would be welcomed
Many Thanks
Andrew
replied in RED, I am not sticking up for WFP, just pointing out what i think :)
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4) Rotten window frames
See above, the water is only like a small downpour of rain, nothing to worry about
But rain doesn't scrub fragile frames with a big hairy brush. ::)
It's nothing like trad.
You can do it carefully if you're in front of the window to see it properly.
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4) Rotten window frames
See above, the water is only like a small downpour of rain, nothing to worry about
But rain doesn't scrub fragile frames with a big hairy brush. ::)
It's nothing like trad.
You can do it carefully if you're in front of the window to see it properly.
if its that fragile then its REALLY ROTTEN, as a carpenter who has removed ALOT of rotten windows and doors, they must be VERY bad to fall apart with a bit of water and a light brush
I dont SCRUB frames, i clean the GLASS, so if it looks that bad, just do the glass
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24-7
i see where you are coming from it is better to cover your back .
as we all know how some customers can be.
ie just in case.
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Hi David,
Yep, I prefer to have all angles covered, and then there is no come back.
I did a signage clean over the bank holiday weekend and the shop has complained that there was a pool of water on the floor when they returned on Tuesday.
However, we had a massive hail storm and down-poor here over the weekend also.
I offered to come down and clean the water up and inspect their site to see where the water came in from, but they declined the offer.
Anyway, a good bit of terms and conditions will avoid this or the comeback from it anyway. I have cleaned a few windows with really bad flaking paint etc and I ask my clients to sign a waver agreement on these. Then they cannot claim for a new paint job. Trouble is today, everybody is too eager to claim.
Andrew
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I saw this on an office today
"If we can't manage the risk we don't do it"